Marquis Motorhomes....Hahaha!

Feb 25, 2014
245
135
Saltash,Cornwall
MH
Low profile
Exp
2012
I had the yearly habitation check done Friday, last year all okay. This year must of developed aleak round a gland on the roof and had some damp developed on the one side, so when i went to collect, the young lady said she had got an estimate for me in case i might consider them to carry out the repair.............Parts required cost £87.00, wait for it......Labour,....£3800.00. So i picked myself up of the floor, told her that at least Dick Turpin wore a mask and walked out.
 
Sep 12, 2016
1,371
1,971
Argeles Sur Mer France
MH
Lunar Roadstar 800
Exp
6500 miles and 188 nights
Well you would go to Marquis

When we were unsure about motorhomes we trawled the dealerships to compare prices and Specs
We made the mistake of ringing them - - for three months they must have rung us every other day with "offers"

Our local guy with a decent workshop charges £25 an hour for repairs (what are theirs now £125+ an hour)
 
Aug 25, 2015
344
230
Morbihan
MH
Autocruise Augusta
Exp
Since 2001
When I bought my "brand new" Augusta I had to threaten rejecting it before a 4 figure compensation was accepted by me for ……………..Lies...……….. No Fraud.

Marquis, never again.
 
Jun 30, 2011
3,209
3,232
Durham
MH
Concorde Concerto A class
Exp
Since 2011
I wouldn't touch them with any pole, never mind a barge pole.

Get another couple of quotes but more importantly get recommendations from members about a good firm in your area.
 

Jim

Ringleader
Jul 19, 2007
29,028
84,208
Sutton on Sea
MH
C Class Diesel RV
Exp
Since 1990
Knowing the source of water ingress is the main thing. How bad is the damp? Fix the leak ASAP and things can dry up on their own and if you are lucky you'll have no need to spend anything. If you already have a mushroom and slime farm then be prepared to spend.
 
Jul 12, 2013
2,115
1,411
The City of Henlow
MH
Lowline
Exp
Since 1980
Regrettably, damp can and is just about the most expensive and labour intensive problem you can have. You have a few choices to make, you can try to sell and run.
You could get a second or third opinion including costs.
You can have the work done as quoted after fully investigating what work needs doing and why.
One example of labour if there is damp in the roof for example, the whole roof may need to be removed nail by nail before any rectification takes place. the roof would then have to be re-sealed and replaced without kinking it. At least if you have it repaired it should last several years, have a new warranty and be cheaper than any loss you might make by trading it in.
 
Feb 10, 2013
431
292
plymouth
MH
Swift bolero
Exp
off and on 30 years
I had the yearly habitation check done Friday, last year all okay. This year must of developed aleak round a gland on the roof and had some damp developed on the one side, so when i went to collect, the young lady said she had got an estimate for me in case i might consider them to carry out the repair.............Parts required cost £87.00, wait for it......Labour,....£3800.00. So i picked myself up of the floor, told her that at least Dick Turpin wore a mask and walked out.
If it was Lee Mill branch I'm not suprised.They put a lot of work out to a company in Colebrook Plympton so worth going there.
 
Sep 12, 2016
1,371
1,971
Argeles Sur Mer France
MH
Lunar Roadstar 800
Exp
6500 miles and 188 nights
That's unusual in the motorhome trade. Normally enquiry calls and mails go unanswered.
I know but we feel the salesman was after a sale even though he was told we would not be in a position to buy until End of March we had the calls from October until January - when I rang asked to speak to the manager and said we WOULD get our solicitor to get them for harassment
 

DuxDeluxe

LIFE MEMBER
Jul 10, 2008
11,011
28,760
Planet Zog
MH
A Class Le Voyageur
Exp
since 2008
I had the yearly habitation check done Friday, last year all okay. This year must of developed aleak round a gland on the roof and had some damp developed on the one side, so when i went to collect, the young lady said she had got an estimate for me in case i might consider them to carry out the repair.............Parts required cost £87.00, wait for it......Labour,....£3800.00. So i picked myself up of the floor, told her that at least Dick Turpin wore a mask and walked out.
Regrettably, damp can and is just about the most expensive and labour intensive problem you can have. You have a few choices to make, you can try to sell and run.
You could get a second or third opinion including costs.
You can have the work done as quoted after fully investigating what work needs doing and why.
One example of labour if there is damp in the roof for example, the whole roof may need to be removed nail by nail before any rectification takes place. the roof would then have to be re-sealed and replaced without kinking it. At least if you have it repaired it should last several years, have a new warranty and be cheaper than any loss you might make by trading it in.
......then again, a second opinion on the damp after the habitation check carried out might not be a bad idea. A certain major dealer chain found "damp" in a van of mine as well for a trade in. When I asked him to show me he could not replicate the readings. I walked..........
 
Jun 25, 2018
300
236
Durham
MH
Dethleffs Alpa I 7820-2
Exp
New to motorhomes 2019
That's unusual in the motorhome trade. Normally enquiry calls and mails go unanswered.
To be fair to the sales guy at Marquis Newcastle, we expressed high interest in a Mobilvetta just as they went to full UK specs and handed doors. I said I wanted LHD he referred it to director level and they just weren't interested. I also wanted a chassis upgrade to 4400kg, he didn't really know what I was talking about but persisted to ringing at least once a month with invites to demo and trade shows such as Peterborough (I think) until I told him I had purchased elsewhere.

Since then nothing. I think he was doing his best working for a crap company IMO
 
Aug 2, 2017
69
1,565
Lincolnshire
MH
Lo Profile Elddis
Exp
Since 2017
Amazingly when we were looking for our van I did give them a ring and they did call me back!
Not amazing was the sales guys complete lack of knowledge about the product, I was a newbie and my simple research had given me a better understanding.
When I was pestered with calls with ‘offers’ I simply asked them to match a slightly more local dealers price, they declined stating my dealer wouldn’t be able to supply as only Marquis had stock.The last call I received ended abruptly when I offered to email photos of our newly collected van on the drive along with a copy of the invoice showing we did an even better deal in the end for quick collection!
Needless to say no pestering calls since.
 
Oct 17, 2016
442
366
Cheshire
MH
A-class
Exp
40 years caravanning. New A-class Moho owners
I had the yearly habitation check done Friday, last year all okay. This year must of developed aleak round a gland on the roof and had some damp developed on the one side, so when i went to collect, the young lady said she had got an estimate for me in case i might consider them to carry out the repair.............Parts required cost £87.00, wait for it......Labour,....£3800.00. So i picked myself up of the floor, told her that at least Dick Turpin wore a mask and walked out.
As a buyer from Marquis, I’ll be interested to see how this pans out. What model and age is the Moho in question? What does the quote actually say? Have you had a second or third quote to compare? I have had a couple of high quotes for post sales additions, simply went elsewhere. This is where dealers make their money. You have a choice. Will contact Marquis this week to ask what their hourly rate is. Disappointed to see a fellow dealer @Johns_Cross_Motorhomes commenting without all the facts. Let us know how you go on. Mike
 
Oct 17, 2016
442
366
Cheshire
MH
A-class
Exp
40 years caravanning. New A-class Moho owners
......then again, a second opinion on the damp after the habitation check carried out might not be a bad idea. A certain major dealer chain found "damp" in a van of mine as well for a trade in. When I asked him to show me he could not replicate the readings. I walked..........
Yes. Agree with second opinion but at the end of the day it is all about choice. Mike
 
Oct 17, 2016
442
366
Cheshire
MH
A-class
Exp
40 years caravanning. New A-class Moho owners
To be fair to the sales guy at Marquis Newcastle, we expressed high interest in a Mobilvetta just as they went to full UK specs and handed doors. I said I wanted LHD he referred it to director level and they just weren't interested. I also wanted a chassis upgrade to 4400kg, he didn't really know what I was talking about but persisted to ringing at least once a month with invites to demo and trade shows such as Peterborough (I think) until I told him I had purchased elsewhere.

Since then nothing. I think he was doing his best working for a crap company IMO
Yes that’s right, You cannot order LHD. Complaints will show they are all crap companies. Nobody is perfect. Mike
 
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