Jim
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Marquis Leisure

3.2/5, 3.2 from 23 reviews
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Recent Reviews

  1. Tony52
    Follow up on earlier positive review
    1.5/5, 1.5 out of 5, reviewed Sep 21, 2018 at 10:12 PM
    Approx date of transaction:
    June 2018
    The experience we received during the collection process was the worst I have ever experienced from such a large organisation.
    The General manager lied to us and ensured that our first and new Motorhome would have all the issues sorted prior to collection.
    This was not the case and indeed he had not passed on the issues that were mentioned to him to the relevant department.
    Finishing inside the 285 was poor, the remarkable thing was that the PDI Guys saw nothing wrong. The extra battery I asked an paid for was missing and not installed.
    The habitation door had a dent in it.
    Communication with the Guildford branch is next to useless.
    Luke seems to be trying his best to sort the issues out.
    Initial Impression:
    1.00/5,
    Helpfullness and Attitude:
    1.00/5,
    Handover:
    1.00/5,
    Dealer Trustworthiness:
    1.00/5,
    Aftersales Service:
    1.00/5,
    Would you use this company again?:
    No
    One member found this helpful.
    1. TR5
      Same old Marquis, as always.
  2. Wknight23
    Hampshire branch excels again
    5/5, 5 out of 5, reviewed Sep 21, 2018 at 7:45 PM
    Approx date of transaction:
    Sep 2018
    Its been a year since I bought my motorhome from Marquis in Hampshire and it went in for its Habitation check and service.

    First they warned me they were a staff member short so it might be a bit longer, that's no problem. When the van was eventually ready they had fixed a number of minor faults which I hadn't mentioned and even gave me a free hub cap to match the one which fell off. The staff at the Hampshire branch certainly go the extra mile to be helpful and that is a rare commodity these days. I have no affiliation with anyone at the branch but this is one I feel I can trust.

    Remember that a company is only as good as its staff. Many people I know rave about Virgin Atlantic, I have never had anything but dreadful service from them, always in Upper Class so you would never get me on one of their planes ever again. Not all Marquis branches are the same, but this one is a good one.
    Initial Impression:
    5.00/5,
    Helpfullness and Attitude:
    5.00/5,
    Handover:
    5.00/5,
    Dealer Trustworthiness:
    5.00/5,
    Aftersales Service:
    5.00/5,
    Would you use this company again?:
    Yes
  3. Charlie9038
    Over 3 weeks for a habitation
    1/5, 1 out of 5, reviewed Sep 21, 2018 at 7:29 PM
    Approx date of transaction:
    June
    Took Guildford branch over 3 weeks for habitation service on a 2year old Swift
    Kept phoning them but never got called back, left messages umpteen times, shame as I bought it from the year before them when they were Michael Jordans.

    When I eventually got it back there was still a slight leak in a cupboard, how did that pass the damp test?
    Initial Impression:
    1.00/5,
    Helpfullness and Attitude:
    1.00/5,
    Handover:
    3.00/5,
    Dealer Trustworthiness:
    1.00/5,
    Aftersales Service:
    1.00/5,
    Would you use this company again?:
    No
    One member found this helpful.
    TR5 likes this.
    1. TR5
      Looks like nothing has changed!

Motorhome Dealer Details

  1. CHOOSE FROM HUNDREDS OF HIGH-QUALITY NEW OR PRE-OWNED MODELS FROM A VARIETY OF LEADING MANUFACTURERS WITH LAYOUTS AND PRICES TO SUIT YOUR EVERY NEED.
    We have been established since 1973 and pride ourselves on being able to offer you a wide range of motorhomes and caravans, with the benefit of over 44 years’ experience.

    Visit one of our eleven retail sites or numerous promotional events in person and benefit from the knowledge, hospitality and experience of our staff. Take advantage of what we can offer you here on our website and browse from the comfort of your own home. Whether new or pre-owned, relax in the comfort that Marquis provides industry leading service and 3-year aftercare guarantees as standard together with great deals every day. You can order any new or pre-owned motorhome or caravan from any Marquis branch and choose to collect and have it serviced at any Marquis branch nationwide, at your convenience.

    A selection of our award-winning special edition products are listed here on our website. Significantly improved for 2017 with exceptional specification and proven higher residual values, they represent the cornerstone of Marquis new product portfolio. As of 2016, Marquis was appointed sole UK distributor of the Mobilvetta range of motorhomes and Caravelair range of caravans. The addition of this European brand further expands the wide range of motorhomes and caravans available from Marquis. Available with an array of finance selections for affordable and easy repayment planning, take a closer look at what we have to offer and test drive to see the real benefits for yourself.


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