CamperContact..... New app !!!! (1 Viewer)

[spitfire]

Download searchforsites.

how long are you leaving it on the start page? I think it may take quite a while first time. Try giving it some time?

Thanks still frozen and I don’t think whole page is showing . Have downloaded searchforsites so we will be fine but b annoying . I use the french Aires book but then look on Campercontact for reviews and photos but won’t buy again !

 

[Bailey 15]

Just deleted app on my iPhone, shut phone down n then re booted, then reloaded app.
Seemed frozen so left it for 5mins then swiped to left n followed instructions all ok now

 

[spitfire]

Nope still frozen here !
Ok reduced font size in settings and yah rest of page was there and worked . So might be useful to other oldies who have increased font size lol
Not sure how to be sure you can use off line or download maps for off line but he ho at least one step forward lol

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[Lenny HB]

Just did the update and loads of Aires in France are now missing.

 

[sallylillian]

I think they have a problem with the search filters as places do seem to be missing.

 

[Lenny HB]

Looks like it, took the Motorhome stopover filter off and missing Aires reappeared, put the filter back on and they were still there.
Hopefully they will get it sorted.

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[spitfire]

Dors anyone know how you know what maps are saved for offline use ? Also when I took off internet icons but no map ! So you can’t be sure exactly where they are on the map .
What a shambles !

 

[funflair]

I think it's a,

"work in progress"

 

[Lenny HB]

Dors anyone know how you know what maps are saved for offline use ? Also when I took off internet icons but no map ! So you can’t be sure exactly where they are on the map .
What a shambles !

Go to settings, then "off Line Locations" and then download the maps you want.

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[spitfire]

Ok really stupid I am but where on screen do you find settings ? Drop down menu only offers a change of language ! :-(

 

[Lenny HB]

Ok really stupid I am but where on screen do you find settings ? Drop down menu only offers a change of language ! :-(

Menu button at the top right gives a drop down list, setting is the 3rd one down.

 

[spitfire]

Menu button at the top right gives a drop down list, setting is the 3rd one down.

View attachment 425662

Thank you But drop down only offers language and nothing else . And search is rubbish with no map showing !

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[Pete5996]

Android update from the Play Store seemed to go ok, wasn't required to reset password. I've downloaded a few countries for off-line use but encountered a problem when trying it out off-line. The map doesn't load - site symbols are on a plain grey background....

 

[Lenny HB]

Thank you But drop down only offers language and nothing else . And search is rubbish with no map showing !

Have you paid?

 

[Wagoneer]

Anyone having difficulty receiving reset email ? Tried umpteen times but no email received.

I've put their email address in my contacts. I raised a query with them via their "contact us" form. Received a reply to my inbox, after 5 days, but nothing helpful.

I deleted the app and reinstalled from play store. Still no joy. All a tad frustrating. My current paid version expires in 2 weeks time. Maybe I'll just wait until they've sorted all the bugs

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[Lenny HB]

Have you checked your spam folders?
I received the email instantly.

 

[Wagoneer]

Have you checked your spam folders?
I received the email instantly.

Yes, checked the spam folders

In the login pane I insert my email address (infact my email address automatically appears above the email box so I just click on that to insert in the box).
I then press "forgot password" and then "reset password". The pane then shows " we've sent you an email to reset your password". But don't receive anything.

What does the reset password email actually contain.....presumably a link or perhaps a temporary password and how is this activated within the app ? When I press "reset password" it just gives the message, email sent.

On the old app, I don't believe they asked for a password (I keep a record of all passwords and couldn't find anything relating to CC). Think it was only based on your email address. Not that this is relevant to my current problems.

 

[sallylillian]

Yes, checked the spam folders

In the login pane I insert my email address (infact my email address automatically appears above the email box so I just click on that to insert in the box).
I then press "forgot password" and then "reset password". The pane then shows " we've sent you an email to reset your password". But don't receive anything.

What does the reset password email actually contain.....presumably a link or perhaps a temporary password and how is this activated within the app ? When I press "reset password" it just gives the message, email sent.

On the old app, I don't believe they asked for a password (I keep a record of all passwords and couldn't find anything relating to CC). Think it was only based on your email address. Not that this is relevant to my current problems.

You are probably not using the email you registered with. If you enter an email that is not known it won't say, gee Mr hacker got it wrong try again. Like most apps it just allows you to believe that you have entered a correct credential.

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[Wagoneer]

You are probably not using the email you registered with. If you enter an email that is not known it won't say, gee Mr hacker got it wrong try again. Like most apps it just allows you to believe that you have entered a correct credential.

I've only got one email address that I use for general use. I do have another one but this is ONLY used for family & friends. Besides, the login box automatically pops-up with my "generally used" email address when I click on the email box. The mystery continues Think I might bite the bullet and logon as a newbie as my membership expires in a couple of weeks.

 

[spitfire]

Have you paid?

Yes two weeks ago lol

 

[sallylillian]

I've only got one email address that I use for general use. I do have another one but this is ONLY used for family & friends. Besides, the login box automatically pops-up with my "generally used" email address when I click on the email box. The mystery continues Think I might bite the bullet and logon as a newbie as my membership expires in a couple of weeks.

You don't have a Gmail account that you have forgotten and when you bought you just clicked Google? Just second guessing.

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[Lenny HB]

Yes two weeks ago lol

I would uninstall it and reinstall it.

 

[Wagoneer]

You don't have a Gmail account that you have forgotten and when you bought you just clicked Google? Just second guessing.

Yes, do have a gmail account that I very rarely use. You might have hit the nail on the head.....I'll check. Thanks

 

[spitfire]

Ok folks home again . No Campercontact while away as doesn’t automatically download your previous off line maps and the drop down menu only offers a change of language and no other options ! Downloaded and deleted 4 times and still no drop down menu !!
Have written as no answer in Q&A and they have replied at last with information which is as much use as a chocolate teapot and that is being kind !
ie See Q&A no that’s why I am writing to you !
App has been updated no I have deleted and reinstalled today ! Still no drop down option except language !!

So anyone had the same problem and found out how to fix pleeeeaaase !

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[sallylillian]

Ok folks home again . No Campercontact while away as doesn’t automatically download your previous off line maps and the drop down menu only offers a change of language and no other options ! Downloaded and deleted 4 times and still no drop down menu !!
Have written as no answer in Q&A and they have replied at last with information which is as much use as a chocolate teapot and that is being kind !
ie See Q&A no that’s why I am writing to you !
App has been updated no I have deleted and reinstalled today ! Still no drop down option except language !!

So anyone had the same problem and found out how to fix pleeeeaaase !

Click bars top right above and the following screen appears.

Click settings and following screen appears.

Click offline locations and select the maps you want to download.

 

[Bailey 15]

Yep I have same as sally Lillian

 

[spitfire]

Have done that each time but it only offers language and nothing else

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[ChrisL]

Have done that each time but it only offers language and nothing else

Are you using the free version? if so it doesn't allow you to download areas for off line use I'm afraid.

 

[sallylillian]

Do you see Campercontact Pro? That replaces Full which was the paid for sub. If not I suspect you had not paid.

 

[spitfire]

I just downloaded it and paid for it two weeks ago :-(

It worked perfectly well until the changed it !

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