Moan EE like platform fog

Discussion in 'Motorhome Chat' started by Portland, Aug 20, 2016.

  1. Portland

    Portland Funster

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    We took a contract from store franchise for EE we are having great trouble getting it to stay on line and have tried to chancel it Sounds easy!!! .try it EE says go to store store says EE customers service customers service says store store says tough Any suggestions???
     
  2. Boringfrog

    Boringfrog Funster

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    You're not staying connected to the internet on a phone with a EE sim in it?
     
    Last edited: Aug 20, 2016
  3. ambulancekidd

    ambulancekidd Funster

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    How long have you had the contract? Perhaps the "cooling off period" applies?
     
  4. Steve

    Steve Funster Life Member

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    EE =BT maybe the new owners of ee can help?
     
  5. pappajohn

    pappajohn Funster Life Member

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    I doubt it !

    BT are no better.
     
  6. Langtoftlad

    Langtoftlad Funster Life Member

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    Don't ask... Tell!
    Write to the store and to EE Customer Services to say you're cancelling the contract due to them not providing the service agreed to.
    Then cancel your direct debit.
    You'll attract their attention :cool:.
     
  7. tofo

    tofo Funster

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    Try the head honcho
    EE
    [​IMG]
    Mr Marc Allera Chief Executive

    Email marc.allera@ee.co.uk

    Telephone 01707 315000
    Switchboard 01707 315000
    Website http://www.ee.co.uk
    Social Media [​IMG] [​IMG]

    Postal Address Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW[​IMG]
    Company Number 02382161[​IMG]
    Company Status Active (Established 10/05/1989)

    See also Customer Services for EE
    For Jobs: HR email address for EE
    Companies House data for UK companies from 02382160 to 02382169


    Related lists UK Companies
    SIC Code 61900 - Other telecommunications activities

    Advice from CEOemail.com Hints and Tips on how to write your email to the CEO

    Advice from the Complaining Cow All you need to know about complaining to telecom providers (CC 4 Jul 2016)

    Update this entry
     
  8. Minxy Girl

    Minxy Girl Funster Life Member

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    You want the office located in Merthyr Tidvill as they are very helpful there:

    01685 358700
     
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