help! tablet wont connect !

greyman1

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my other half has bought me a android tablet , but it will not let me connect to the home sky broadband internet [via the sky wireless router] as you can see the system is all working fine with my laptop but it just keeps saying "authentiction problem"on the tablet . i have entered the password off the router but to no avail . any ideas ????? cheers garry
 
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greyman1

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thanks for the quick reply papajohn ,yes i have entered the password exactly as it is on the router [8 letters all the same case ] cheers

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pappajohn

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Just a thought !

I use BT so dont know the connection procedure for Sky but i would think its the same thing.

Open tablets wifi, select wifi network then enter password for first time connection.
 

pappajohn

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Just found this on mine (samsung tab 3)

To add a wifi network manually

Go to settings
Open wifi
Look for 'add wifi network' (bottom of page on mine)
Enter the networks SSID
Enter the networks security type
Click 'connect'
 
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greyman1

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yeah ive gone thru the whole start up procedure , picked out my sky internet connection and put in the password but it just comes back with " authentication problem" i cant get out at the moment but i thought i will go to a mcdonalds later just to make sure the tablet itself works ok off a open hotspot ! then at least i will know if its my home connection or not !

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mandymops

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My iPad always connected to my Sky wireless router until two weeks ago. The laptop was fine so assumed it was a problem with the iPad. I got loads of tips from the internet but nothing worked then, hey presto, it started picking it up again yesterday. Will never know what that was about.
 
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Just found this on mine (samsung tab 3)

To add a wifi network manually

Go to settings
Open wifi
Look for 'add wifi network' (bottom of page on mine)
Enter the networks SSID
Enter the networks security type
Click 'connect'

Hi PappaJohn
Had the same problem with my Samsung.
Followed your instructions to the letter, and....IT WORKS !!!!
Many thanks
 
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Just a thought. While it is unusal to change the router's passkey, there is an option for it to be done. Is it possible that the key has been changed from that on the sticker?


Wyn

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Just a thought. While it is unusal to change the router's passkey, there is an option for it to be done. Is it possible that the key has been changed from that on the sticker?


Wyn
Well seeing it is sky I didn't post because I know nowt about it, but on the bt router there are two different pass keys, I have used the wrong one before now,but seeing you are already useing a laptop you must have put the correct one in that, please ignore this post if I am compleatly off but just in case it helps
 
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greyman1

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thanks for all your replies guys .my brain is fried with it now . nothings ever straightforward these days is it?

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Graham and Jane

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1 common problem is that the WIFI on the tablet is switched to off, obvious but you would be amazed how many times this is the cause, switch router off at power supply and remove network from tablet, switch router back on then on tablet search for wifi, should then find your sky router and then connect after entering password exactly as it is on router.
 
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