step on Autotrail

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Baden87

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Anyone know how to disable electric step on 2019 Autotrail Apache 634,(wife prefers freestanding step)
cheers guys
 
Baden87 said:
Anyone know how to disable electric step on 2019 Autotrail Apache 634,(wife prefers freestanding step)
cheers guys
Click to expand...
Do not know about the 2019 specifically, but the step on most Autotrails have a fuse ( older ones the fuse is in the EM50 unit, later ones I think it is in the main Sargent unit
 
Or just disconnect the wiring plug near the step.
 
It can be done from the control panel above the door. Go to Sargent website and you can download manual which has the info.
 
Can’t find anything in the controll panel instructions , I thought it might be just pull fuse ??

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robnchris said:
Or just disconnect the wiring plug near the step.
Click to expand...

If you do, Wrap/seal/lubricate, the connector ends, or they will seriously corrode, and IF you change your mind it will be a bigger job to return to operation. R-V ones have a dedicated fuse in the panel, and a switch to isolate if necessary, Usually if you kerb park by a high kerb the step comes part out and blows the fuse and has been known to kill the motor over time.
 
I prefer a free standing step too as it's not as steep as the electric one, however we haven't disabled ours as we use it when stopping for a short while at supermarket or garage etc. It's too far a drop not to have some sort of step but it's also too much of a pfaff to get the freestanding step out. If you disable yours it means that you will always have to use the freestanding one even for those short stops ..................... and also to remember to bring it in afterwards. Can you not just put some tape over the button so you don't inadvertently press it? Or am I missing something?
 
The older EM50 used to have various jumper options which could be changed along with central locking. The attached should make this clear. Not familiar with modern Autotrail electrics.

Worth pointing out to other Autotrail users that the polyfuse in the EM50 was often the cause of step retraction problems.
 

Attachments

Baden87 said:
Can’t find anything in the controll panel instructions , I thought it might be just pull fuse ??
Click to expand...

Which panel do you have.. ??
There is an advance menu system, so you may need to acces that.. Been a while since i had my AT so hard to remember the details.

example.
"To access the advanced settings, on the home ‘EC300’ screen, press and hold the up and down arrows together. Continue holding these buttons until the screen changes. To scroll through the various settings use the up and down buttons. To change a setting press the select button (left arrow). "

Step Automation
NONE – This turns the electric entry step automation feature off. LOCK – This setting will cause the electric step to be retracted when the vehicle doors are locked (by the remote key or the button on the dashboard). UNLOCK – This setting will cause the electric step to be extended when the vehicle doors are unlocked. BOTH – This setting will cause the electric step to be retracted when the vehicle doors are locked and extended when the doors are unlocked. This is the default setting.

www.motorhomefun.co.uk

Sargent / Autotrail EC500 Dealer guide and system set up

Set up and info on the EC500 Sargent system fitted in Autotrails.
www.motorhomefun.co.uk www.motorhomefun.co.uk
 
Last edited:
tonka said:
Step Automation
NONE – This turns the electric entry step automation feature off. LOCK – This setting will cause the electric step to be retracted when the vehicle doors are locked (by the remote key or the button on the dashboard). UNLOCK – This setting will cause the electric step to be extended when the vehicle doors are unlocked. BOTH – This setting will cause the electric step to be retracted when the vehicle doors are locked and extended when the doors are unlocked. This is the default setting.
Click to expand...

Hola,

AT just don't update the manuals by the looks of it. My step does not retract when the vehicle is locked by remote or dash button. AT tells me this is because there were too many accidents where folks had fallen on exit because they had forgotten (or didn't know) that the step had been retracted.

(y)

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its the ec700 can't find any hidden menu but time convinced there is one
 
Jaws said:
Do not know about the 2019 specifically, but the step on most Autotrails have a fuse ( older ones the fuse is in the EM50 unit, later ones I think it is in the main Sargent unit
Click to expand...
Baden87 said:
Can’t find anything in the controll panel instructions , I thought it might be just pull fuse ??
Click to expand...
Dont know why I bother !!!
 
anyone know how to access hidden menu im guessing , hold up and down arrows simultaneously
then release ??
 
Thank you for that but that don’t answer my question
 
How can I disable the step there aren’t any fuse on the ec700 or any where else I’m aware of

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Baden87 said:
How can I disable the step there aren’t any fuse on the ec700 or any where else I’m aware of
Click to expand...
There has to be a fuse to protect the circuit ?
 
Have a look under or around the step for a relay, you can disable there?
 
My Winnebago had a Notice on the Door, which read (in RED) CAUTION "Check step is deployed (out) before stepping out, after opening door". (y)
 
Baden87 said:
anyone know how to access hidden menu im guessing , hold up and down arrows simultaneously
then release ??
Click to expand...
Are you reading the posts.
Both the fuse option and hidden menu have both been answered.
That also answers the query to Jaws answer.
 
sorry am I missing something ? I still don't know how to enter hidden menu , does anyone ?
 
I assume your step is automatic, ours has a switch to open and close, but it closes on its own when you turn on the ignition in case you forget about it.

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