Motor home repairs

[evonne]

Hello

As anyone brought a New Motorhome and had to keep taking it back to the seller?
It’s been two years for me and I’m still taking it back for one repair after another.
I want to know if there is a governing body that I can speak to about this and if the van should have been sold with so much wrong with it. It’s clear it was not quality checked before releasing the motor home. I’m lost on what to do and where to go with this.
Thank you.

 

[Figaro]

There is no Government body I`m afraid, but it sounds like the dealer is willing to do the repairs, many are not or try and avoid. That doesn`t help you much.
You have a right to reject faulty goods under consumer protection laws but it is time dependant and that will have lapsed now.
What make of motorhome ?

 

[David and Sally]

 

[Mountain man]

Hi welcome from the Highlands of Scotland

 

[Spriddler]

Welcome evonne. An all too common complaint unfortunately. The quality control of motorhomes seems to fall far short of those carried out by car manufacturers. Is it the the base vehicle or the habitation side that has the faults?

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[pelican]

The problem with Motorhome manufacturers is that they don't train or audit the workforce.
Compared with the car industry they are still in the stone age (Apart from Fred's square wheels)

 

[Quackers]

Hello Evonne from Old Sodbury.
Sorry to hear about your troubles can you expand on them a little more?

 

[bluesurf989]

I think the other problem is once you have found a few faults you start looking for more and the list can go on and on!

 

[evonne]

Welcome evonne. An all too common complaint unfortunately. The quality control of motorhomes seems to fall far short of those carried out by car manufacturers. Is it the the base vehicle or the habitation side that has the faults?

It is the habitation side......I’m unclear though why they are able to get away with producing motor homes without quality checks.....is there no governmental body we can use in our favour?

 

[evonne]

There is no Government body I`m afraid, but it sounds like the dealer is willing to do the repairs, many are not or try and avoid. That doesn`t help you much.
You have a right to reject faulty goods under consumer protection laws but it is time dependant and that will have lapsed now.
What make of motorhome ?

Elddis Peugeot
It’s shocking how these are getting away with this.
Are the vans better than coach builds?

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[wiljoy]

Hello

As anyone brought a New Motorhome and had to keep taking it back to the seller?
It’s been two years for me and I’m still taking it back for one repair after another.
I want to know if there is a governing body that I can speak to about this and if the van should have been sold with so much wrong with it. It’s clear it was not quality checked before releasing the motor home. I’m lost on what to do and where to go with this.
Thank you.

WELCOME to our world. I've been taking motorhomes back to dealers for over 35 years.
I can give credit to the manufacturers in that they are very consistent.
When the Quality certificate crap started way back I remember talking to a major manufacturers owner. I asked him how it would affect there build ethic. He laughed and said all it meant was to build in a consistent manner. If we are building crap then it must be continuous crap. That chat with him certainly proved very true. That manufacture has certainly kept his word to this day.

 

[Spriddler]

You sound like my wife

 

[Figaro]

evonne

Can you detail the type of faults you have had to return to the dealer for ?

 

[Lenny HB]

Elddis Peugeot
It’s shocking how these are getting away with this.
Are the vans better than coach builds?

I'm confused have you got an Elddis or an A Class as your profile says?

 

[frogijock]

Quality Control and Motorhome Manufacturer do not go well in the same sentence, just bless your lucky stars that you have a dealer who looks after his customers.

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[evonne]

I'm confused have you got an Elddis or an A Class as your profile says?

Motorhome.......I put A class as there was no other option !!

 

[evonne]

WELCOME to our world. I've been taking motorhomes back to dealers for over 35 years.
I can give credit to the manufacturers in that they are very consistent.
When the Quality certificate crap started way back I remember talking to a major manufacturers owner. I asked him how it would affect there build ethic. He laughed and said all it meant was to build in a consistent manner. If we are building crap then it must be continuous crap. That chat with him certainly proved very true. That manufacture has certainly kept his word to this day.

Lol at least I now know for future....

 

[Lenny HB]

Motorhome.......I put A class as there was no other option !!

You can type in what you like only limit is the number of characters.

Look at mine it says "Hymer B678 Dynamic Line"

 

[Blue Knight]

Hello

As anyone brought a New Motorhome and had to keep taking it back to the seller?
It’s been two years for me and I’m still taking it back for one repair after another.

Yep, we take our van back to the supplying dealer every 6 months for a long list of repairs every time, even at the 2- year point.

We're fortunate enough to have a very helpful dealer but the whole 'fault-thing' still gets me down with the accumulated list of problems that we've had to endure.