Insurance Rip Off - Again!

Bustup15

LIFE MEMBER
Jun 25, 2018
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Durham
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Dethleffs Alpa I 7820-2
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New to motorhomes 2019
Renewed car insurance today, spent the normal few hours on comparison websites and selected a policy.

Passed through to the relevant website and it was unable to complete on line, this happened with a number of providers.

Rang this morning to be told I had failed to declare an accident in March 2016 - this was a no fault, no claim, no cost to insurance where someone reversed into my parked car in my company car park. The matter was settled by me repairing the vehicle and the offender paying me directly.

Net result on all the comparison websites where I updated the information was the net cost of annual premium rose by 20% - furious, especially as the incident would be 5 years old in March and not needed to be reported on line.
 
Jul 13, 2020
278
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Leicester
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Autocruise Gleneagle
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Motor home experience 1/8/2020. Life experience , too much.
The only time I ever heard my old man swear was when he referred to insurance companies :unsure: .
 

Coolcats

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Jan 24, 2019
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HymerCar Ayres Rock
Renewed car insurance today, spent the normal few hours on comparison websites and selected a policy.

Passed through to the relevant website and it was unable to complete on line, this happened with a number of providers.

Rang this morning to be told I had failed to declare an accident in March 2016 - this was a no fault, no claim, no cost to insurance where someone reversed into my parked car in my company car park. The matter was settled by me repairing the vehicle and the offender paying me directly.

Net result on all the comparison websites where I updated the information was the net cost of annual premium rose by 20% - furious, especially as the incident would be 5 years old in March and not needed to be reported on line.
I know this won't help however last June I had a runner knock the side of my van, I was driving slowly 7mph, I got out and asked if he was OK he feigned his elbow was hurt as the door mirror had hit it (cant see how my mirror hit his elbow if it was his ear I could understand!) I offered him first aid which he declined and repeated my reg number. I contacted the Police and made a report, then the insurance company. No claim has been made yet the insurance company has marked my file regarding the incident and added an administrative cost of £250 ! This affects my insurance policy and totally get why people do not report an incident. Once 12 months is up and no claim I am told this incident will be wiped off the record but like you it affects the premium, you may wish to check if a claim was made and who reported it, if no claim and no cost why is it on your record.
 

Vanman

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Aug 12, 2016
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I think they changed their wording several years ago, so now you have to tell them about all accidents even if there was no claim. Statistically they decide that you are more accident prone and up your risk assessment / premium.

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Sep 2, 2020
139
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Heaton Mersey
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Newbie
Not they call it an accident and not a claim, if you don't declare even if you don't claim it will invalidate your insurance, if you declare and don't claim it will still increase the premium (if you have an accident weather or not you claim it increases the chance (risk) that you will have another) or that is how the insurance co will see it.
In an accident the person responsible will loose NCB and premium will rise, the driver not at fault will
keep NCB but premium will still rise. think about it that is how the can offer cover against damage caused by uninsured drivers without loosing your NCB the just ramp up the basic premium, simples
 
OP
Bustup15

Bustup15

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Jun 25, 2018
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How did the insurance underwriters know about the accident you didn’t declare?
It was a lease rental, the 3 year contract expired the day after the accident therefore I had to notify them.

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Jan 11, 2010
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Well that`s our 11th year & still loving it.
I had a similar incident, A guy ran into my car in a Tesco car park, he didn't want to involve the insurance companies because his wife had been involved in an accident a few days before, `I took photos, swapped addresses etc and he paid for my repairs out of his own pocket.

3yrs later whilst sorting out the insurance renewal I was told I had been in an accident on such a date so my policy would be X amount of £'s more.
I queried the accident after a lot of hassle they told me my car had been written off and the claim was for £2500, I explained that the car hadn't been written off and was in fact in my driveway and incase they hadn't noticed that is the car I'm renewing the policy for.

In the end it took 3 months and many letters and phone calls to get this taken off my record, you just have to be persistent.

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OP
Bustup15

Bustup15

LIFE MEMBER
Jun 25, 2018
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So, in summary, you were involved in an accident and you told the insurance company .
In summary, someone caused minor damage to my vehicle when it was parked in a private car park and unattended.
Then insurance company incurred no cost and no claim but they profit each year for 5 years by increased premiums.

Rip off.
 
May 3, 2016
1,654
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Scotland
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Swift Kon-Tiki
I think they changed their wording several years ago, so now you have to tell them about all accidents even if there was no claim. Statistically they decide that you are more accident prone and up your risk assessment / premium.
That's a bit rich if someone runs into you and your not at fault.......again, rip off insurance companies, they are robbers.
 
Aug 18, 2014
15,749
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Spain
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Transit PVC
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6 years since restarting
In summary, someone caused minor damage to my vehicle when it was parked in a private car park and unattended.
Then insurance company incurred no cost and no claim but they profit each year for 5 years by increased premiums.

Rip off.
Yes ,utter scum
That is how underwriters work.
you were involved in an accident so you are perceived as an increased risk.
it is straight risk assessment
No it isn't. They should be doing it as it used to be done & is still here . The person who is too blame pays. the innocent party doesn't get mugged. The premium doesn't rise as the majority pay for the minority.
 
OP
Bustup15

Bustup15

LIFE MEMBER
Jun 25, 2018
735
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Durham
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Dethleffs Alpa I 7820-2
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New to motorhomes 2019
That is how underwriters work.
you were involved in an accident so you are perceived as an increased risk.
it is straight risk assessment
You may be correct but the algorithms or program is patently wrong.

At the time of the incident I had business cover for 18000 miles PA and the insured vehicle was parked in a company car park during working hours.

The latest policy is for a different vehicle, insured SDP only, parked on home driveway during the day and for 3000 miles PA only. No business cover and no commuting.

Statistically an increased risk of accident - I don't think so.

RIP OFF
 
Jan 1, 2014
298
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Folkestone
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A Class
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2010
Remember the day that very nice person took your insurance premium, much lower than the previous insurer.
Such nice people so kind so polite.

Always remember it's business not a nice insurance company.
 

Vanman

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Aug 12, 2016
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That's a bit rich if someone runs into you and your not at fault.......again, rip off insurance companies, they are robbers.

I'm not disagreeing by any means, but there does seem to be an increase in people paying off multiple minor accidents to keep their premium down and then hitting the insurer / us for the big one. Just sayin' ;)

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