Have Warners offered a refund for cancelled shows?

[rosalan]

Out and About Live (Warners) have my money for Newbury and Peterborough Shows.
Have I missed a thread on getting my money back?
Not only but also The channel ferry have not spoken to me about a refund for their now unobtainable ferries.

 

[Taran_Las]

P&O have a FAQ regarding COVID19 on their website.

 

[Brains]

The Peterborough show is not cancelled, they have moved the date.



New Date for 2020
Please note that the date for this show has changed to July 31st-2nd August.

As to whether Suzi Q will be appearing is another issue .......

 

[jezport]

Warners have always said they will refund!

 

[Two on Tour]

Here's the Warners info page for the Peterborough show regarding the new dates, your automatic booking for the new dates and refunds if required, and I would the same for the Newbury show when they officially postpone or cancel.

UPDATE | New date for The National Motorhome & Campervan Show | 31st Jul - 2nd Aug 2020

Statement released 23.3.20

www.outandaboutlive.co.uk

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[jongood]

The Peterborough show is not cancelled, they have moved the date.



New Date for 2020
Please note that the date for this show has changed to July 31st-2nd August.

As to whether Suzi Q will be appearing is another issue .......

Oh hell I was hoping that weekend would be dry and sunny?

 

[funflair]

Oh hell I was hoping that weekend would be dry and sunny?

O ye of little faith

 

[Brains]

No Suzi Q

 

[funflair]

No Suzi Q

I want my money back then?

 

[jongood]

I want my money back then?

She could be in the vulnerable group?

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[Janine]

This is from the BBC webpage and implies that you should get a refund if a new date is offered but that's not suitable.

Coronavirus: Will I get a refund on my ticket if events are cancelled?

Music, sports and other events could be called off because of the coronavirus outbreak.

www.bbc.co.uk

 

[Brains]

She could be in the vulnerable group?

She is already (supposed) to be playing that weekend at Dicky Woodstock Festival in Holland

 

[Viennese]

I have got a travel credit voucher for DFDS ferry. They offered to all travelling before 30 April.

 

[pappajohn]

Warners have always said they will refund!

I believe in this situation they now have a legal obligation just like anything else, hotel deposits etc, pre paid.

 

[Silver-Fox]

No Suzi Q

Here ya go.

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[funflair]

She could be in the vulnerable group?

She would be if she came on in that leather outfit

 

[romany]

Here ya go.

good old TP2 at its best everyone miming and all instruments still being played when their all dancing no attempt to hide it in those days and be honest did anyone care

 

[Steve N Tracy]

I have already had a email from Warner this afternoon with a link to request a refund which I have done.

 

[Beemobile]

I think Newbury have moved its date.

 

[Janine]

I think Newbury have moved its date.

August bank holiday. Clashes with so many other things that I want to do

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[romany]

I hope the Big1 doesn't mind me reposting this from another thread

Update from Warners today

An update on 2020 View Online - Unsubscribe Hello John, As I write this message from home in the beautiful spring Sunshine, I continue to watch the challenge currently facing our country unfold. Whilst I know we’ll get through it, this unprecedented situation is a huge struggle for all of us. I know many of you have booked weekends away with Warners Shows throughout the year, so I wanted to bring you up to date on what we’re doing as things stand currently. We have cancelled or postponed all events between now and the Norfolk Motorhome & Campervan Show at the end of July. There are some we’re hopeful to be able to run later in the summer, and some we unfortunately just won’t put on for 2020. I’ve outlined these below… The National Motorhome & Campervan Show, Peterborough Moved to 31st July – 2nd August 2020 The Southern Motorhome & Campervan Show, Newbury Moved to 28-30th August 2020 The Midsummer Motorhome & Campervan Show, Stoneleigh Cancelled for June 2020 The Scottish Motorhome & Campervan Show, Edinburgh Cancelled for July 2020 The Norfolk Motorhome & Campervan Show, Norwich 24-26th July – no change at present The Western Motorhome & Campervan Show, Malvern 14-16th August – no change at present The South West Motorhome & Campervan Show, Shepton Mallet 11-13th September – no change at present The Motorhome & Campervan Show, Season Finale, Lincoln 25-27th September – no change at present Both changing dates and cancelling shows leave us a huge logistical challenge and one that still could change as COVID-19 continues. For now, we have started to contact everyone with a Peterborough booking to offer them a transfer to the new date or a refund. We will then do the same with Newbury and so on, please bear with us, particularly as our office is now unmanned. All employees are working from home and this will take us several weeks to get through. If the new show date is cancelled further down the line we will then refund or transfer to 2021 as appropriate. Whether you’re a motorhomer, caravanner, campervanner or tent-owner you play a significant part in contributing to the outdoor leisure industry and I remain hopeful that we can still enjoy some of this summer season. If you have any queries prior to us contacting you about your booking over the coming weeks please email exhibit@warnersgroup.co.uk In the meantime, please continue to look after yourselves. Best wishes Sally Dodds Head of Events

 

[Augusta08]

I've booked the Newbury show but can't commit to the August date, but I haven't been offered a refund. So does anyone know if that's going to happen or must I apply for it somehow?