Trying to purchase spares from EU (1 Viewer)

Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
I don’t know if anyone else has had similar experience?🤔
Here’s a copy of email I received this morning from Durrwang after asking for quote for spare part very frustrating but I suppose we will have to live with it?😊

Dear Alen,
Thank you for your message.
Sorry, but after the brexit, it`s to expencive and to much work (custom ect.) for us to send parts to UK.

Please go to a UK-dealer.
Or do you come the next time to germany ?


Kind Regards
Dürrwang-Mörlein GmbH

Hymer-Center Dortmund

Niesmann+Bischoff-Dortmund

Carado-Center-Dortmund



Gneisenauallee 15

D-44329 Dortmund



Fon 0049 (0) 231 9411650

Fax 0049 (0) 231 94116525

mail: info@duerrwang.de

internet: http://www.duerrwang.de

GF: Elsbeth Dürrwang

Registergericht AG Dortmund

HRB: 3869
 
Feb 16, 2013
19,756
52,133
uttoxeter
Funster No
24,713
MH
ambulance conversion
Exp
50 years
We buy a few spare parts for tractors from Ukraine, and have had letters like that, it's more the carriers fault than the seller, small things that come through the normal post are ok but we have had stuff returned to sender by some carriers, I forget which one it is now but we can get stuff delivered by one of them but it costs a fair bit more.
 

Lenny HB

LIFE MEMBER
Oct 18, 2007
53,586
150,627
On the coast in West Sussex
Funster No
658
MH
Hymer B678 DL
Exp
Since 2008 & many years tugging
Last week I picked up some spares from Campirama for another Hymer owner. They shipped them but the carrier returned them back to them.

It's pot luck some dealers can do it, easier if it's over £130 in Value.
Over £130 it is up to you the importer to pay any duty & vat but you also get clobbered for any customs agent charges.
Under £130 the supplier has to be registered with HMRC which costs them £1000 and they have to pay any duty & vat to HMRC.
 
Last edited:
Mar 23, 2012
9,571
32,194
sleights
Funster No
20,245
MH
c class
Exp
1
Sounds like it's just not worth their while I can see why they're saying what they are. Looks like as they say it's either use a UK dealer or next time abroad call in. Makes you wonder if there's anyone going near who could collect it for you if it's worth it.
 
Feb 10, 2013
772
1,247
plymouth
Funster No
24,636
MH
Sprinter
Exp
off and on 30 years
Does that include stuff from China

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OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
Speve, Alan is it something any dealer will have in stock as I'm in France at the moment & I've found French dealers often as cheap as German ones for spares.
Thanks Lenny it’s a rear light cluster but I have ordered through Chris Davies he was best price and incl delivery😊 very kind of you to offer that’s what MHF is all about👍😊
 
OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
Is it not better to use a UK dealer?
That’s been tried and I managed to get one from Chris Davies of Reliance motorhome services approved workshop near Chichester not dealer but ace at getting Hymer spares quicker than dealers😊
 
OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
Speve, Alan is it something any dealer will have in stock as I'm in France at the moment & I've found French dealers often as cheap as German ones for spares.
Hope you are enjoying your trip we got back Sunday from Scotland had a lovely time😊 except had an argument with garage wall on our return🙄
 
OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
How much was it?
I bought one in Germany last October €130.
£286 inc delivery that’s the difference buyin over here and most I called had 5 to 6 week lead times Chris has got one in 3 so settled for that and he was £30 cheaper than the cheapest dealer😊
 
Sep 3, 2009
1,532
6,284
NW Surrey
Funster No
8,284
MH
LHD Hymer exsis-i
My Citroen C4 Picasso, 5 years old, has. It makes an intolerable noise if the door is opened while the engine is running.

Is it not better to use a UK dealer?

That’s been tried and I managed to get one from Chris Davies of Reliance motorhome services approved workshop near Chichester not dealer but ace at getting Hymer spares quicker than dealers😊

£286 inc delivery that’s the difference buyin over here and most I called had 5 to 6 week lead times Chris has got one in 3 so settled for that and he was £30 cheaper than the cheapest dealer😊
The difference would almost pay for the trip over!
 

Lenny HB

LIFE MEMBER
Oct 18, 2007
53,586
150,627
On the coast in West Sussex
Funster No
658
MH
Hymer B678 DL
Exp
Since 2008 & many years tugging
£286 inc delivery that’s the difference buyin over here and most I called had 5 to 6 week lead times Chris has got one in 3 so settled for that and he was £30 cheaper than the cheapest dealer😊
Brownhills were listing them on ebay £180.

When I cracked the rear light on my last van its the same light I waited until I was in France picked one up for €135.
 
OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
Brownhills were listing them on ebay £180.

When I cracked the rear light on my last van its the same light I waited until I was in France picked one up for €135.
Brownhills wanted £307 and 5/6 weeks lead time😳
 
OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
The difference would almost pay for the trip over!
Not if you considered the Covid tests etc and fuel? if I not of already committed I would certainly taken Lenny up on his offer although I expect prices have risen over there since he purchased his🤔

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OP
OP
Speve
Jul 29, 2013
9,074
18,614
Salisbury
Funster No
27,215
MH
Hymer B678DL A class
Exp
since 2011
That’s just the problem you have to order through main dealers and pay their exorbitant prices we can no longer source EU spares independently🤔
 

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