Trouble logging on to this site

Lulugirl

Lulugirl

Joined
Dec 13, 2025
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Autotrail F60
Hi everyone, i have been a member a few months now and often log in on my ipad, however in the last few days i cannot do this? I’m not very technical i’m afraid,but wonder why this has just started?
Today i have logged in on my phone to be able to ask this question,can anyone help thank you
 
Try clearing the ipads cache and cookies.
You could be trying to log in to a cached page.
It should be in your browsers settings.......clear cache/cookies.
 
Hi Lulu, what is stopping you signing in? Try and describe what happens. I'm sure we'll get it sorted. (y)
 
Jim said:
Hi Lulu, what is stopping you signing in? Try and describe what happens. I'm sure we'll get it sorted. (y)
Click to expand...
Hi, i just cleared ipad as described on prev post. I can log on here on my phone on 4g, if i change to wifi it doesn’t work so well,stalls?
This is what i now see when i use my pad, the url hangs and then puts up an error, it had been working perfectly until a couple of days ago 😔



IMG_1800.jpeg

IMG_1801.jpeg
 
Is there an “app” for this website? I could through the app store?
 
Lulugirl said:
Is there an “app” for this website? I could through the app store?
Click to expand...
No, modern browsers can install Web pages as an app, if they fit a certain number of conditions.

Haven't used iOS stuff in years, so don't know how it works for you. Somebody that know Apple will. Be along shortly.
 
I’ve had the same problem for two days - sometimes logs on for a minute or so then crashes when you try to change the page. Seems to have started working tonight.

I cleared the cache, turned iPad off and rebooted, but still not worked - until just now.
 
Over the last couple of days I have had problems trying to get onto the Motorhome Fun website from my IPad and IPhone!

My browser has been saying that there is a problem with the server. I have no problem accessing any other sites.

Anyone else had the same or know what the issue might be?

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Loopyxlou said:
Yes, same issues
Click to expand...
Hopefully Jim will respond. I have tried a number of things inc clearing cache memory, separate browser, accessing via Google search - but problem remains and then clears. Today, I have not been able to get on the site all day until my last post.
 
Sorry I created a separate post as I hadn’t seen this one.
I have had same problem on my iPad and iPhone for the last 2 days despite clearing cache/ cookies.
 
Jim , I had a new issue over the past few days , works fine on 4G or 5 g , not so on WiFi , just doesn’t load, other sites with similar format to yours runs fine on both, later in the evening MHF starts to work again on WiFi
 
Lulugirl said:
I can log on here on my phone on 4g, if i change to wifi it doesn’t work so well,stalls?
Click to expand...

Dutch 68 said:
works fine on 4G or 5 g , not so on WiFi
Click to expand...

Wifi is usually connected to a local internet service provider, in the UK BT or others.

Can you both tell me which providers your wifi is connecting to? It may be an issue with a specific provider and if we can track that down I can investigate server side.

If you can connect via wifi and go to this page and PM me the IP address I can look at the server logs.

What Is My IP Address? IP Address Tools and More

IP address lookup, location, proxy detection, email tracing, IP hiding tips, blacklist check, speed test, and forums. Find, get, and show my IP address.
whatismyipaddress.com whatismyipaddress.com

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Sky, all other sites work just fine👍
 
No problems here.

Using Windws on Openreach Full Fibre and/or EE Mobile
 
Gromett said:
Wifi is usually connected to a local internet service provider, in the UK BT or others.

Can you both tell me which providers your wifi is connecting to? It may be an issue with a specific provider and if we can track that down I can investigate server side.

If you can connect via wifi and go to this page and PM me the IP address I can look at the server logs.

What Is My IP Address? IP Address Tools and More

IP address lookup, location, proxy detection, email tracing, IP hiding tips, blacklist check, speed test, and forums. Find, get, and show my IP address.
whatismyipaddress.com whatismyipaddress.com
Click to expand...
I am on Sky and have been having problems for last two days getting on to MF only on my iPad and iPhone.

I have sent you my IP address details as requested.

Thanks
 
Very interesting I am with Sky as well, i am currently on 4g on my iphone, seems it is a Sky wifi issue, as others have said has just been the last couple of days
 
Loopyxlou said:
I’ve had the same problem for two days - sometimes logs on for a minute or so then crashes when you try to change the page. Seems to have started working tonight.

I cleared the cache, turned iPad off and rebooted, but still not worked - until just now.
Click to expand...
I struggled with similar with my ipad but not just with MHF. Turned out to be ipad itself failing so hd to get a new one.
Edit, just seen it could be Sky /MHF issue.
 
Could someone who is having issues log in to their Sky account, turn their Broadband Shield off (or drop it to the lowest setting), and retry. Thanks. This will help our detective work.
 
Jim said:
Could someone who is having issues log in to their Sky account, turn their Broadband Shield off (or drop it to the lowest setting), and retry. Thanks. This will help our detective work.
Click to expand...
Hi Jim
I am also on Sky and could not get on the site this morning again on my iPad or iPhone.

I switched off wifi and used 4g on phone and iPad tethered to phone! All was ok!

As requested I switched off the Sky Shield in my Sky Account and all seems to be working ok at the moment.

I hope this helps.
 
Kayak Kid said:
Hi Jim
I am also on Sky and could not get on the site this morning again on my iPad or iPhone.

I switched off wifi and used 4g on phone and iPad tethered to phone! All was ok!

As requested I switched off the Sky Shield in my Sky Account and all seems to be working ok at the moment.

I hope this helps.
Click to expand...
I have Switched the Sky Shield on again and the problem has returned!
 
Kayak Kid said:
I have Switched the Sky Shield on again and the problem has returned!
Click to expand...
Never had an issue before and have been with sky for years , it also only effect MHF?
 
Maybe Sky Shield thinks MHF is an 'adults only' site!!!!
 

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