Unfortunately our 07 Bessecarr E 435 developed a fault with the roof lining and had to go back to the factory. We went up and picked it up from the factory on Friday. Not only have Swift done what needed doing but a few other things I hadn’t realised needed doing, and on top of that they replaced the habitation door frame FOC that was damaged due to an attempted break in a few months back.
When picking up the engineer explained everything that had been done and why and to make sure we were happy.
At all times customer services were in contact via e-mail snail-mail and phone, many thanks to Kath, Carol and Peter for that.
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It is very reassuring to know that Swift as a company CARE about their customers. I will certainly consider another Swift motorhome in the future.
Many thanks
Dane & Hazel
When picking up the engineer explained everything that had been done and why and to make sure we were happy.
At all times customer services were in contact via e-mail snail-mail and phone, many thanks to Kath, Carol and Peter for that.
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-comfficeffice" /><o></o>
It is very reassuring to know that Swift as a company CARE about their customers. I will certainly consider another Swift motorhome in the future.
Many thanks
Dane & Hazel