New motorhome - DVLA registration still not done ... help!

[Minxy]

We're in a bit of a quandy at the moment as to whether we can legally use our new MH or not!

We got it on 7th October 2019 and the dealer registered it that morning with the DVLA but we still haven't had the V5C and on doing a check it doesn't show up on the DVLA database so hasn't yet been officially registered! As I needed to ring the DVLA about something else today I took the opportunity to ask the lady about it who checked and said it can take up to 10 working days to go on the system BUT until it is in the system 'officially' it isn't registered!!!

As a new vehicle can't be registered without it being taxed at the same time (paying the first registration fee in addition) this made me wonder if it was actually now classed as being taxed and was told that until it is input into their system it 'doesn't exist' ... so I asked as to whether we were 'legal' when we drove it home from the dealer and her response was "I didn't hear that question ...!

Due to us getting it sorted, packing it etc we haven't driven it since we got home but were planning on taking it to my Mum's on Sunday as she hasn't seen it yet but now we don't know whether we dare! ?

Can anyone advise on this please, especially anyone who is in the 'trade' or the Police as we are a bit concerned about it now and won't be able to escalate the issue until next week and thus don't know whether to use it or not on Sunday ... if we daren't we might have to bring my Mum to us instead which will mean cleaning the bungalow!

 

[PJGWiltshire]

Your position cannot be any different from others who pick up their brand new registered car/MH. If you think about it, you have attended the dealer paid for the vehicle then driven home with the understanding that all the necessary registration/ VEL has been completed by the dealer.
I have bought several brand new cars and two brand new motorhomes. At no time did I have possession of the reg doc prior to collection. Many days later it arrived in the post. I had been supplied with the intended registration number prior to collection and then taken out insurance on the vehicle. I then pass the necessary certificate to the dealer proving insurance so the VEL can be applied for.

I would be of the opinion that the vehicle has been registered and VEL paid, from the time of collection. If the process takes 10 days to complete that will not preclude you from driving the vehicle, you are insured and the dealer would not have released the vehicle unless the VEL had been paid..

 

[pappajohn]

As they said, if its not on the system it's doesn't exist.
If it doesn't exist it can't be insured.
If it doesn't exist it can't be traced if flashed by camera but patrol cars will pull it.

 

[TinaLes]

Interesting, we didnt get our V5 through the door until a week or so after we brought the van home, but I naively trusted that it was all OK as the DVLA were aware of it as the dealer had placed a personal number plate, along with the COC form from the manufacturer etc, etc.
I also had the insurance cover to run from the day of pick up, maybe that was invalid if the van was not known about by The DVLA as it was in their registration system such as yours seems to be.
I would guess we were not the first and certainly wont be the last in this situation of complete naivety, however the dealers should know better than to allow a totally unregistered van off their premises you would have thought. Maybe we are worrying over nothing, but then again as you say the DVLA have said different.
EDIT: come to think about it more, this has happened also on every new car we have purchased, very strange eh?
Les

 

[Bessy765]

Just had the same with mine the DVLA told me if its not on their system it's not taxed or insured whatever anyone else tells you. I rang every day chasing it. They process the in the order they are recived and are up to fourteen days behind. Finally I was told I could legally drive it on the public highway but it was another three days before it showed up on the database.

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[Mike800966]

The important thing seems to be the Insurance cover. I would read the policy carefully to see if what if anything it says about the DVLA bureaucracy.
If you are stopped I should think a policeman could be made to understand that his ANPR info is incorrect, if flashed by a camera it might be a much harder job. I should think he would require you to provide all details within 7 days and it might help if you have the original invoice with you
Had a situation once where I was pulled over and told I had no insurance! despite having paid it only a few days beforehand. Turned out the broker hadn't paid the company but I had a cert of Ins and showed that at the police station and it was perfectly accepted. Presume they would have paid out if there was a claim but there wasn't so happy days!
Mike and Ann

 

[RogerThat]

Does it show up as insured on askmid.com ?

Does it show up as taxed on gov.uk ?

 

[Langtoftlad]

I'm wondering if that's why (justification) that's why WildAx wanted the balance transferred a week before handover.
They said it was to get the vehicle registered...
...and it was, all paperwork in order at handover.

 

[Euphony]

If you’re not on the system and you’re stopped, you’re likely be done, no ifs, ands or buts. If you try to explain you “didn’t know” you’ll be told that ignorance of the law is not an acceptable excuse.
Is it worth the possible fine and points?

 

[G7UXG]

Arranged for my new motorhome to be registered on June 20th this year. Picked it up on 21st... obviously without the V5. It didn’t appear on DVLA enquiry site for about 2 weeks and I didn’t get the V5 for about 3 weeks. When I did get the V5, it was registered from 20th June 2019 and the vehicle enquiry site shows it was taxed from June (‘cause it runs out on 31st May 2020)

In the meantime, I went to France without a V5 and didn’t worry about it.

It’s your choice, but it wouldn’t stop me using it.

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[Coolcats]

We're in a bit of a quandy at the moment as to whether we can legally use our new MH or not!

We got it on 7th October 2019 and the dealer registered it that morning with the DVLA but we still haven't had the V5C and on doing a check it doesn't show up on the DVLA database so hasn't yet been officially registered! As I needed to ring the DVLA about something else today I took the opportunity to ask the lady about it who checked and said it can take up to 10 working days to go on the system BUT until it is in the system 'officially' it isn't registered!!!

As a new vehicle can't be registered without it being taxed at the same time (paying the first registration fee in addition) this made me wonder if it was actually now classed as being taxed and was told that until it is input into their system it 'doesn't exist' ... so I asked as to whether we were 'legal' when we drove it home from the dealer and her response was "I didn't hear that question ...!

Due to us getting it sorted, packing it etc we haven't driven it since we got home but were planning on taking it to my Mum's on Sunday as she hasn't seen it yet but now we don't know whether we dare! ?

Can anyone advise on this please, especially anyone who is in the 'trade' or the Police as we are a bit concerned about it now and won't be able to escalate the issue until next week and thus don't know whether to use it or not on Sunday ... if we daren't we might have to bring my Mum to us instead which will mean cleaning the bungalow!

Minxy Girl, I guess the first thing is the dealer should have provided evidence the vehicle is registered and a receipt for paying the DVLA, you need to get a copy of this.

The second part is has the dealer registers your vehicle with Fiat ( I am assuming its a fiat based vehicle) if they have not then you will not have the Fiat warranty and when the Fiat dealer sees it it on their system they can see it has been manufactured but not sold and therefore the warranty period would not have started, in our case the dealer stated the DVLA sends Fiat details that the new vehicle has been registered (untrue its the dealer who should register the sale with Fiat) The option for extended warranty is time limited.

Check by registering on this site and entering your VIN https://owners.mopar.eu/camper/camper-uk/en/login. During your registration process If the VIN does not exist it is because the dealer has not registered the vehicle with Fiat, If you do wish to have extended warranty and time is limited when you get a new van (15 days) contact Adams Morey Simin Potter will sort you out.

Simon Potter Van Service Operations Manager Email: simon.potter@adamsmorey.com | Web: www.adamsmorey.com Tel: 02392 691122 | DDI: 02392 627209 | Mob: 077786 46057

The third part is you should check the torque settings on your wheels this should be done after the first 50 kms

 

[Minxy]

Does it show up as insured on askmid.com ?

Yes

Does it show up as taxed on gov.uk ?

Nope

 

[Minxy]

Minxy Girl, I guess the first thing is the dealer should have provided evidence the vehicle is registered and a receipt for paying the DVLA, you need to get a copy of this.

We didn't get anything except the receipt for buying it, I don't recall ever getting details of DVLA registration in the past when we've bought new MHs/cars etc so if needs be I'll have to ask them for it.

The second part is has the dealer registers your vehicle with Fiat ( I am assuming its a fiat based vehicle) ... Check by registering on this site and entering your VIN https://owners.mopar.eu/camper/camper-uk/en/login.

Yes it is a Fiat; I've checked on Mopar and whilst the registration number isn't recognised the VIN is so at least we do have a warranty! I know there is a time limit on when the extended warranty has to be taken out by and we've decided not to bother with it but thanks very much for the info.

The third part is you should check the torque settings on your wheels this should be done after the first 50 kms

Thanks, fortunately we do have a torque thingymabob from when we used to have old cars so I'll get hubby to have a twiddle of the nuts ... assuming he can find it!

 

[Minxy]

As they said, if its not on the system it's doesn't exist.
If it doesn't exist it can't be insured.
If it doesn't exist it can't be traced if flashed by camera but patrol cars will pull it.

... it IS insured ...

 

[Minxy]

I'm wondering if that's why (justification) that's why WildAx wanted the balance transferred a week before handover.
They said it was to get the vehicle registered...
...and it was, all paperwork in order at handover.

They wanted the dosh upfront to make sure you weren't gonna back out more like ... ... no way now would we ever, EVER, hand over the balance of funds until we picked up a vehicle, there is too great a risk if the company goes 'poof' based on recent MH dealers going under.

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[596]

I am paying for mine on Wednesday next week after the handover and I am happy with everything, how long do you think it will take for me to get the V5 as I then need to send it back with my upgrade certificate to get it rated at 4,850kg.

 

[Coolcats]

We didn't get anything except the receipt for buying it, I don't recall ever getting details of DVLA registration in the past when we've bought new MHs/cars etc so if needs be I'll have to ask them for it.


Yes it is a Fiat; I've checked on Mopar and whilst the registration number isn't recognised the VIN is so at least we do have a warranty! I know there is a time limit on when the extended warranty has to be taken out by and we've decided not to bother with it but thanks very much for the info.


Thanks, fortunately we do have a torque thingymabob from when we used to have old cars so I'll get hubby to have a twiddle of the nuts ... assuming he can find it!

Good to hear its on the mopar site more probable its just the dvla process is slow

 

[CazPaul]

I would have thought that because it has a registration number then all would be in order.

 

[carolyn]

When we bought our first van we had a cracked windscreen on our way home and had to have a new one, we really are jinxed! And the insurance didn’t question anything about V5s so I can’t imagine she is correct.

Interestingly we have just gone through this . We were picking up our van on the 10th Oct and going to Spain on the 20th. I suddenly realised we wouldn’t have the V5 and apparently they can impound the vehicle if they feel so inclined. I spoke to the DVLA who said that if the dealers have access to a computerised VAR sysyem or similar it can be as quick as 3-5 working days. If not it was 2-3 weeks. Byron seemed very knowlegeable. He advised preregistering in that case on the 1st October. If it had not arrived by 5 days before we travelled, ie the Wednesday 16th, not even 5 working days, we could phone again and request a Temporary Export Certificate to be emailed to us. This is legal, he said it would be recognised at ferry ports but we did wonder whether it would be recognised by rural PC plod though.

When I arranged to change the insurance with Comfort however they were expecting me to do the V5 stuff on the day as is normal, so I’m sure you’re perfectly legal otherwise no-one would ever be able to drive a new vehicle home without pre registering it.

 

[Allanm]

If you’re not on the system and you’re stopped, you’re likely be done, no ifs, ands or buts. If you try to explain you “didn’t know” you’ll be told that ignorance of the law is not an acceptable excuse.
Is it worth the possible fine and points?

When we bought our new Autosleeper a few years ago, we insured the van before it was registered by using the Vin. The insurers wanted us to tell them the reg number as soon as we knew.
When we picked the van up it had number plates on it so was registered with DVLA, whether it was on their database or not.
There’s no ignorance of the law here. Your van is insured and has a registration number. Any Police officer stopping you will understand the delay in a new vehicle appearing on the database.
You should also have a receipt for payment of road tax, again, no ignorance of the law involved.
If I was in your position, I would drive it on Sunday ( but I’d have to clean the bungalow too!)

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[Simon Select]

It’s fine, use it!

 

[nicholsong]

They wanted the dosh upfront to make sure you weren't gonna back out more like ... ... no way now would we ever, EVER, hand over the balance of funds until we picked up a vehicle, there is too great a risk if the company goes 'poof' based on recent MH dealers going under.

One answer to that problem is to put the money into an Escrow account held by a Solicitor, from which the money is only to be released upon delivery of the vehicle.

That way the money cannot be part of the company's assets if it goes belly-up.

Geoff

 

[chatteris]

I think used imported vehicles have to be mot,d on chassis number before being registered so are insured and driven to the testing station without a uk registration, also the when I taxed my motorhome online it took a few days before it showed as taxed on the database,and brand new vehicles are driven on trade plates and they are not registered or taxed you have insured it and taxed it so I would use it

 

[Minxy]

Thanks guys, view/comments/advice all appreciated.

Is something we've not come across before with any vehicle - to be honest though we've never thought to check previously! ?

Hubby has just managed to chat to the dealer who said it was all done correctly so it's down to the DVLA not getting it put into their system that's the 'issue', so logic says to use it so that's what we're gonna do.

As for bungalow cleaning ... hmmmm ... now let me think, play with camper or clean ... decisions, decisions ... ?

 

[Minxy]

One answer to that problem is to put the money into an Escrow account held by a Solicitor, from which the money is only to be released upon delivery of the vehicle.

That way the money cannot be part of the company's assets if it goes belly-up.

Geoff

Released to who though? If the dealer takes 'delivery' of the vehicle from the manufacturer they'd still have to pay the manufacturer for it so if they got the funds there's no guarantee that they'll pay the invoice, if you mean delivery to the customer then I'd just pay on the day when we arrive and are happy with it. For us it as it was already in stock at the dealer we did the latter.

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[Bognor Saint]

When we picked up our new Dethleffs in May the dealer gave me 2 letters addressed to me from Dvla. They confirmed the new registration and that the vehicle was taxed. The last paragraph informed me that the V5c would be with me in the next 4 weeks ( actually came quicker than that).

 

[gus-lopez]

brand new vehicles are driven on trade plates and they are not registered or taxed

The trade plates cover the tax & dealers insurance.

 

[HandyAndy]

It's insured.. DRIVE IT..
Wouldn't even give the "not in the system" rubbish another thought..
The paperwork is done and you can prove that much and if it's not in the system it WILL be in the system soon and with the date you registered it on stamped on it.

 

[Minxy]

The third part is you should check the torque settings on your wheels this should be done after the first 50 kms

Thanks, fortunately we do have a torque thingymabob from when we used to have old cars so I'll get hubby to have a twiddle of the nuts ... assuming he can find it!

Just to let you know that hubby had a go at twiddling the nuts and couldn't budge them.

 

[frogijock]

According to your DVLA lady that means that every new vehicle is leaving the dealer illegally if driven on the highway

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