MotorHomeWiFi | MotorhomeFun | The Motorhome Support and Social Network

MotorHomeWiFi

Apr 28, 2010
2,444
4,157
St Albans
Funster No
11,285
MH
Winnebago Sightseer
Exp
9yrs, but many years a tugger.
Recently Mike managed to purchase a second hand iBoost on the dreaded Flea-bay. It was promptly delivered, but regretfully not working because it's configuration had been seriously got at and was password locked. The seller did not know the password, but did offer monetary compensation.

Anyway, after lots of backwards and forwards emails in an effort to sort it out the problems, with MotorHomeWiFi, the password defeated us all and the unit had to be sent back to MHWF. A few days later it was back, with the firmware updated and everything set back to how it was, when new. However, because Mike was having a rare not very Super moment, I could still not get it to work on and iPad. On a PC, yes, but not on an iPad.

Further emails followed and Adam, of MHWF, held my hand and guided me through setting it up when Safari want's to play silly sods.

The end of all this is that all is now well, all be it that Mike wishes he simply had bought a new unit in the first place and saved the aggggg.

Considering the unit was not bought from them, MHWF have provided a super customer based service and are throughly recommended.
 
Feb 22, 2008
11,667
24,073
Norfolk
Funster No
1,575
MH
Hymer B544
Exp
Since 2004
Gave me an excellent backup when I accidentally hit the reset button on mine , which the instructions warn against . (y)

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Reactions: JJ

peter marshall

Free Member
Mar 5, 2009
2,701
1,698
Cleveleys,Lancashire
Funster No
5,822
MH
Low Line
Exp
9 Years
Hi I looked at that for sale myself, but thought for the little difference I would buy new, I bought the omni version not tried it yet so I also might need guiding in the right direction. Pete
 
Sep 15, 2009
1,982
4,074
Sussex coast
Funster No
8,475
MH
Lowline
Exp
learning
I could kill for decent internet now, Evan old dial up would do the trick. I really should have got my money out and phoned motorhome wifi
 
Sep 23, 2013
2,410
4,208
Lincs
Funster No
28,231
MH
Globecar Campscout
Exp
Since 2008 (started in a VW T4 campervan)
I could kill for decent internet now, Evan old dial up would do the trick. I really should have got my money out and phoned motorhome wifi
Where are you? They deliver to campsites all over Europe. :) (y)

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DuxDeluxe

LIFE MEMBER
Jul 10, 2008
12,114
36,231
Planet Zog
Funster No
3,243
MH
A Class Le Voyageur
Exp
since 2008
+1 for Motorhome WiFi - customer service up there with the best of them (y)
 
Sep 15, 2009
1,982
4,074
Sussex coast
Funster No
8,475
MH
Lowline
Exp
learning
I am at Parc Verger but on my way in morning if I could have got internet before. I proberly would have orderd it but I will be ordering when I get home I really need the WWW
 
Dec 18, 2011
450
154
Hull
Funster No
19,200
MH
Autotrail 634
Exp
Since 2006
Always had excellent service and very pleased with my Iboost.

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kcy

Nov 7, 2013
780
878
east yorkshire
Funster No
28,920
MH
chausson flash
Exp
since 2012
just googled MHWF and got Midwest horse welfare foundation, not quite what I had in mind
 
Dec 18, 2011
450
154
Hull
Funster No
19,200
MH
Autotrail 634
Exp
Since 2006
I've never had a problem with mine,apart from me putting the wrong password in a couple of times

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kcy

Nov 7, 2013
780
878
east yorkshire
Funster No
28,920
MH
chausson flash
Exp
since 2012
Had a long chat with Adam, who explained the different options I have and,for a young man talking to an old woman, he got it all across really well. Having said that I'm still not 100% sure how much it picks up and all the different pass words on different sites. But I think it's probably best to just bite the bullet. We still haven't been able to figure out how to work the sat nav we had put into the MH before we bought it. Still carry the old faithful TomTom. Probably no hope for us really.
 

Jaws

LIFE MEMBER
Sep 26, 2008
22,269
40,301
Narrfoook
Funster No
4,189
MH
C class, Autotrail Chief
Exp
since 2006 ( I think ! )
The sort of customer service given by MHW is, well I would say proper old skool, but it is way beyond that.

Absolutely the best possible help and attention to the customer possible (y)(y):cheers:
 

Autowbars

Free Member
Dec 1, 2012
500
296
Yorkshire
Funster No
23,853
MH
Lunar Roadstar 800
Exp
Since 2010
Best item I have ever bought for the MH. When parked up for a night or two I do a scan for signal, if password required it is usually a local eatery, bar etc.
I just then go there and ask for password. GREAT

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irnbru

LIFE MEMBER
Jun 27, 2013
10,808
20,896
Glasgow
Funster No
26,684
MH
Benimar 264
Exp
5 yrs
10/10 for helpfulness. Wish more companies were conscientious .
 

ChrisMac

Free Member
Apr 14, 2015
47
15
Aberdeen
Funster No
35,857
MH
Elddis Encore
Exp
Newbie
Using it now in south of Spain. Site gives you a password to use on one device but through iboost we're using 5 devices with that one password, excellent.
 
Sep 2, 2012
146
165
Perthshire
Funster No
22,723
MH
Low Profile
Exp
November 2012
Another set of (justified) testimonials for their web site. Excellent operation.

Dave

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