No that was added in the price then plus vat
Actually they just sent it with the invoice. No prepayment. I initially said could I get the relevant details and they offered to send me a replacement. Obviously if they'd said the price at the time, I wouldn't have requested one.I'm surprised they sent it without it being paid for in advance.
Some people would have denied it's arrival and blamed the post office
On my Hymer one of the small plastic bits that clip in under the front sliding window has been missing for some years now. Brownhills wanted over £10 for new one. I had some clear tape, so put some over the slot.