MBG lifetime motorhome warranty.

Chris63

Chris63

Joined
May 12, 2016
Posts
102
Likes collected
20
Funster No
43,042
MH
Autotrail Dakota
Exp
2009
Good morning motorhomes,
I bought my secondhand van almost a year ago, I received through the post an invitation to continue with the warranty for ''From only £29.95 per month''. Any thoughts about this , the company is MB&G INSURANCE.
Spring is around the corner.
Best wishes
Chris63
 
Sort by date Sort by votes
The thing is it’s not the only cost as they also ask for proof of service and habitation service to qualify if you have a claim,
I can understand mechanical service but habitation should have no relevance.
 
Upvote 0
Like any insurance company, if you try to make a claim they will move heaven and earth to not pay up, a close friend gave up in the end trying to claim for a failed gearbox after buying a car and making a claim, they looked into everything including stating "worn wiper blades"!
 
Upvote 0
Our RAC extended warranty (came with the van sale) is pretty rubbish. Limited parts costs, limited labour costs (£48 per hour), limited amount of labour hours that they will pay for, authority for work / parts needs to be authorised by them before work commences……and the ‘get out of paying’ goes on and on and on.

🤷‍♂️

Subscribers  do not see these advertisements

 
Upvote 0
jockaneezer said:
If you can afford the £30 a month premium, put it into a separate bank account and use it for repairs as and when and free yourself from the anguish of trying to deal with weasely insurance companies ?
Click to expand...
Totally agree. Most of the items likely to fail will be excluded and they will find a reason to wriggle out of most of the others. I self insure loads of stuff and now have over £5k in a ISA accumulated from "premiums".
 
Upvote 0
I also have this decision to make, and have had a generally ok experience with MB&G, except for the huge gap between the £55 ph labour charge that they cover and the £115 ph (yes, really!) charged by Peugeot. But the failed part (air bag computer thingy) was covered, costing nearly £230. I guess it’s a peace-of-mind thing really. Personally, I feel inclined to renew at the end of my year that was included by the dealer.
 
Upvote 0
Richard n Ann said:
I fix most things myself so not worth it for me. Never had a habitation service from new so must be about £1200 better off for that. 😍
Click to expand...
‘Not worth it for me’ - I suppose that’s the conundrum in a nutshell, in that it’s not worth it…until it is.

Subscribers  do not see these advertisements

 
Upvote 0
DaveHobson said:
I also have this decision to make, and have had a generally ok experience with MB&G, except for the huge gap between the £55 ph labour charge that they cover and the £115 ph (yes, really!) charged by Peugeot. But the failed part (air bag computer thingy) was covered, costing nearly £230. I guess it’s a peace-of-mind thing really. Personally, I feel inclined to renew at the end of my year that was included by the dealer.
Click to expand...
If it was the airbag ECU it's about an hour (at most) to fit. 3 screws and 1 plug so did it myself.
When our MB&G came up for renewal (a few years ago) I looked into the fine detail and was dismayed to see what wasn't covered so let it lapse.
 
Upvote 0
Gellyneck said:
If it was the airbag ECU it's about an hour (at most) to fit. 3 screws and 1 plug so did it myself.
When our MB&G came up for renewal (a few years ago) I looked into the fine detail and was dismayed to see what wasn't covered so let it lapse.
Click to expand...
Well done. I wouldn’t know where to start. Each to their own.
 
Upvote 0
dont bother as a rule add on insurance isnt worth the paper its written [in my experiance ] on one policy it stated oil leaks covered when read the small print no external leaks covered .
 
Upvote 0
I bought a motorhome seconded hand that had the remainder of their gold cover to run till this July. Last year I had to get the van looked at because of warning light and it going into limp mode.
To cut a long story short nearly 7k later from a bill from Fiat I submitted the claim and it was all paid out bar the difference in labour cost they covered and the diagnostic work.
Ended up paying about £700.
I also know the previous owner had a claim that was paid out for turbo issues totalling about 3k.
Now I've never taken any of these policies out in my 30 odd years owning vehicles but got to admit it worked for me.
It's horses for courses but just putting my side across.

Subscribers  do not see these advertisements

 
Upvote 0
LesW said:
Like any insurance company, if you try to make a claim they will move heaven and earth to not pay up, a close friend gave up in the end trying to claim for a failed gearbox after buying a car and making a claim, they looked into everything including stating "worn wiper blades"!
Click to expand...
I experienced much the same with MBG some years ago.

I had a warranty that came as part of the purchase of a second-hand van from a dealer.

Proved useless. Wasted a lot of time and energy trying to make a successful claim - and eventually gave up, which is no doubt what the company wanted. :(
 
Upvote 0
Won't use any insurance for mechanical cover, not worth the paper it's written on,
All insurance companies are the same they use the "ahh well" clause, don't matter if its, car, motorhome, home, accident etc cover.
Unfortunately we have to have cover to drive on the road, but I put money aside each month for, service, MOT, repairs etc on the RV, the same amount as l would have paid for cover, and after service, MOT etc, still have money left,
SO NO TO ANY ADDITIONAL INSURANCE COSTS, just my opinion
 
Upvote 0
Wouldn't bother. Refused to pay out when an item critical to safety failed on a vehicle just out of manufacturer's guarantee but under theirs. Build up your own slush fund with warranty and gadget insurance fees saved across various items
 
Upvote 0
Our first van came with an MB&G warranty from the dealer, which worked well for us - but the dealer’s Aftersales Manager was ex-MB&G management, and knew exactly how to phrase claims!
 
Upvote 0
"From £30" could mean anything.
Even £30/mo is £360pa. I'm not sure what you expect to go wrong but I'd take the risk myself, unless I intended to use it a lot, recklessly. If you do need to claim, I wonder what the chances of a satisfactory result would be?

Subscribers  do not see these advertisements

 
Upvote 0
We had two years included when we bought our current car. It had to be serviced by the supplying garage (service costs also included in the purchase price). When the car was in for it's second service the garage managed to crack the drive shaft and it was replaced with no quibbles - I don't know who paid up and don't care as it wasn't us and we weren't involved except to make a fuss about having a courtesy car in the interim.

However we found that at every service there was extra work recommended which didn't need to be done. 5 years ago I was told that the bulbs were on the point of failure and needed to be replaced urgently at however much per bulb. I said not to bother as my nephew would do them as he was in the industry and due to visit. He is in the industry but has never visited here. 6 months ago one of the headlight bulbs failed and my local garage replaced both the headlight bulbs as I thought if one was gone the other would soon follow.
 
Upvote 0
Puddleduck said:
We had two years included when we bought our current car. It had to be serviced by the supplying garage (service costs also included in the purchase price). When the car was in for it's second service the garage managed to crack the drive shaft and it was replaced with no quibbles - I don't know who paid up and don't care as it wasn't us and we weren't involved except to make a fuss about having a courtesy car in the interim.

However we found that at every service there was extra work recommended which didn't need to be done. 5 years ago I was told that the bulbs were on the point of failure and needed to be replaced urgently at however much per bulb. I said not to bother as my nephew would do them as he was in the industry and due to visit. He is in the industry but has never visited here. 6 months ago one of the headlight bulbs failed and my local garage replaced both the headlight bulbs as I thought if one was gone the other would soon follow.
Click to expand...
How do they know when a bulb is on the point of failure? 🤔
 
Upvote 0
Sapper520 said:
How do they know when a bulb is on the point of failure? 🤔
Click to expand...
That's what I asked and the receptionist said she didn't know as she was just a receptionist so I asked to speak to the "technician" who told me the bulb discoloured prior to failure. I asked for a photo of the bulbs that were at failure point (not available) and also pointed out that with modern lights there should be no "gassing off" to cause discoloration.

As said previously I refused to allow them to be changed.
 
Upvote 0
Useful discussion.
I am (I hope) about to buy a used A Class MH.
It comes with 6 months warranty.
Salesperson says that we can chose to extend after 6 months.

Looking at MB&G they charge £40 a month for an A Class.
I'm not convinced.

Trying to remember what cover we had on our Hymer.
I don't recall having any warranty beyond what was provided by the dealer.

I think that consumer rights gives you 6 moths warranty anyway, first 30 days automatic fix or refund, after that you have to prove that the fault was present when you bought.
I think.
 
Upvote 0
Gellyneck said:
If it was the airbag ECU it's about an hour (at most) to fit. 3 screws and 1 plug so did it myself.
When our MB&G came up for renewal (a few years ago) I looked into the fine detail and was dismayed to see what wasn't covered so let it lapse.
Click to expand...
You were lucky as they normally have to be synced to your van ecu but fair play if you got away without it.👍

Subscribers  do not see these advertisements

 
Upvote 0
If you read, understand and agree with the terms, conditions and what is and what isn't covered, go for it.
Otherwise 👎
 
Upvote 0
6 months warranty came with a used landy discovery.
On the way home from collecting it overheated.
Let it cool and topped up.....overheated again but carried on knowing it had warranty.
I worked in a garage at the time so they got authorisation to go ahead.
Leaking water pump, missing thermostat (in the hope it would run cooler) and a blown head gasket.
New pump, head skimmed and new gasket set, new thermostat.
All paid no problem.
The only bit they wouldn't pay was fault finding and dismantling....but it went on the bill anyway.
Would I buy warranty ......no.
I know this was included in the windscreen price so not free but I was lucky this time, next time maybe not so
 
Upvote 0
As I understand it these companies don't do the work themselves they just pay your garage bill ( or some of it). If so and they continue to operate they obviously pay out quite a lot less than they collect in premiums as they also have operating costs advertising etc and probably on extended warranty sales a pretty high commission to the garage selling the cover. So unless you're buying a motorhome you think is going to be a lot less reliable than average or could never afford to pay for a repair why would you buy the cover?.
 
Upvote 0
MB&G paid to have the water tank removed for a faulty sensor causing the whale automatic fill up not to work without question on my Autosleeper Broadway so no complaints from me
 
Upvote 0

Join us or log in to post a reply.

To join in you must be a member of MotorhomeFun

Join MotorhomeFun

Join us, it quick and easy!

Join us

Log in

Already a member? Log in here.

Latest journal entries

Back
Top