life time guarantee (1 Viewer)

aldenise

Free Member
Jun 26, 2010
116
83
Cleethorpes. Lincolnshire
Funster No
12,305
MH
Kon tiki
Exp
5 years
I bought a multi purpose ladder from NEC in 2010 with life time guarantee one of the plastic feet broke a couple of years ago finally got round to phoning them to get it replaced they were sending it free of charge until I told them when I bought it and then wanted £19.99 do I have a case to take it further
 

old-mo

Funster
Extra Special
LIFE MEMBER
Oct 16, 2008
16,358
94,056
Weymouth. Dorset...
Funster No
4,470
MH
Nearly aint got one.
Exp
Caravan & motorhome 45 + yrs
do I have a case to take it further

Not unless it is written in the Guarantee/Warranty "Including P&P" ...

All they will say is they are charging for packing it up and posting.. not the item.. :(

 

cruiser

LIFE MEMBER
Sep 12, 2012
4,231
4,965
northampton
Funster No
22,870
MH
coach built elddis 400
Exp
since 1978
oh dear I brought one like that.

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