Hi Betty Brownhills never, never again. They do not care or are interested after you walk out the door, after your purchase. Had many dealings with Brownhills Swindon and I would without hesitation talk anyone out of purchasing anything from Brownhills.Hi Steve, as you could guess it was a total waste of time ,When we brought our motorhome from Brownhills of Cannock they did'nt send off the extra 2nd and 3rd year guarantee to M.B&G who underight all warrantee work in the 2nd and 3rd year .We had been intouch with Lunar who have helped us to get this set up as Newark did'nt want to know . So with the guarantee in place Newark told us to go ove and they would see to the work ,and you can guess the rest . They took the van in and then phoned me to say that none off the jobs were covered under warrantee and had to pay £107 to let them look at it ,when tackeled over this they said well it tells you in your warrentee guide .Yes you guessed it we did'nt have one because it was not put in place by Brownhills of Cannock .What they implyed was not our problem .The moral of this is beware when you are new to buying a new motorhome .Never had this problem when we brought new caravans .
It amazes me that companies like this can keep going.To be honest Steve im glad to see the back of Brownhills and as i said before Lunar no longer deal with Brownhills of Newark , so what does that tell you .