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I received my V5 for our new Possl Roadcamp R which we imported from Germany within 8 days!!
Fantastic Service.
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Echo that. Applied for 70+ C1 extension last August. Still waiting for resolution.
No.Can you actually go to the DVLA in Swansea to sort things out ?
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Poop !
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You wouldn't want to visit! I went there years ago when I worked for Dept of Transport. It's just a Warren of desks in loads of offices. I think it's the noisiest place I've ever been!
Denise
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Update - just received a message that the VAT has been paid (7 days after it was sent by direct faster bank payments) and I can now apply for a V5. Only taken 3 weeks to get to this stage!Hmmmm
Having spent hours on the phone regarding registering a new import when their all singing all dancing on line NOVA software fell over, I'm not impressed. As the system failed to register my application after 4 attempts using 3 different devices the sum of their solution was to send a paper form and ask me to post it! Just spent another 45 minutes of my life that I won't get back again chasing it up, was received by them registered delivery on Thursday at 10am, so into the 3rd working day and their response is 'I've no idea where it is but you need to wait for 7 working days before you chase it up'. 'Can I speak to someone in that department - no!'
In the process of buying a new van. Dealer registered it on 1st July, got the V5 through the door on 3rd!
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And if you think Sky are bad try dealing with “Kevin” from BT.Yep ....................but if you think DVLA are bad , try dealing with SKY tv.