Has anyone else found the new tunnel site almost impossible. (1 Viewer)

[chaser]

Been looking at getting a crossing in July but you can't just choose the day that's cheapest ,you have got to state a day and it then comes up with various prices dependent on the day chosen then if you try to move the date a day it has a fit and moves a week then it's past your return and you have to start all over again.
Almost impossible to find a cheap crossing like you used to with the old one.

 

[WESTY66]

Chas I fathomed it out last night when I booked for September. It’s a bit less clunky than it was last week but I don’t think it’s as good as it was before. It’s functional now even though you have to have an idea first at the times you want to go, then it gives you a price

 

[WESTY66]

As an aside, I’d Love to have a French national and an U.K. national book the same days and same times just to see if the U.K. pays more

 

[chaser]

Chas I fathomed it out last night when I booked for September. It’s a bit less clunky than it was last week but I don’t think it’s as good as it was before. It’s functional now even though you have to have an idea first at the times you want to go, then it gives you a price

Yeah that's it, you can't just look by price , when we book we aren't stuck with one day we can go anytime and used to just pick a rough time we would be going then move the days and times to suit but it seems to have stopped that now and you have to commit to a certain day without knowing how much it's going to cost.

 

[Figaro]

As an aside, I’d Love to have a French national and an U.K. national book the same days and same times just to see if the U.K. pays more

You could try using a VPN on a second device and set your location to France , see if there's a difference ?

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[WESTY66]

You could try using a VPN on a second device and set your location to France , see if there's a difference ?

I could……. But I don’t have one

 

[Figaro]

I don't use one either

 

[WESTY66]

Ok, so does anyone with a vpn set up want to do a U.K./EU price comparison for a return journey, same size moho, same day/time trains just to put my curiosity to bed?

 

[WillH]

My son lives in France and it doesn't seem to make any difference.

 

[tribalbrit]

I looked yesterday but the Ferry was £230 cheaper. Back to the ferry for me after many years of the tunnel

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[Dutch 68]

As an aside, I’d Love to have a French national and an U.K. national book the same days and same times just to see if the U.K. pays more

Yes you do, I compared it with booking it from NL using my mums address, unless they have changed it we do pay more, we have to pay to get out of the UK, tourists have choices so need to be convinced

 

[scotjimland]

Eurotunnel use dynamic pricing, adjusting their ticket prices according to demand, seasonality, and crossing time. So the cheapest fares will generally be in low season, mid week and un-sociable hours.. ie midnight - 6am

 

[chaser]

I looked yesterday but the Ferry was £230 cheaper. Back to the ferry for me after many years of the tunnel

Yes although I hate boats and love the tunnel experience, we have a couple of triple Tesco vouchers left to use but now with the ridiculous prices now and now this website they will probably be the last trips on the train.

 

[chaser]

Eurotunnel use dynamic pricing, adjusting their ticket prices according to demand, seasonality, and crossing time. So the cheapest fares will generally be in low season, mid week and un-sociable hours.. ie midnight - 6am

Yes but now they have made it that you can't easily find them.

 

[scotjimland]

I have booking for next month on the midday on a Thursday .. total is £354 less £90 Tesco vouchers = £264

A PO ferry , same day same times, is £269 ..

so the Tesco Vouches make the tunnel cheaper but even without vouchers, I would still choose Le Shuttle

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[chaser]

I have booking for next month on the midday on a Thursday .. total is £354 less £90 Tesco vouchers = £264

A PO ferry , same day same times, is £269 ..

so the Tesco Vouches make the tunnel cheaper but even without vouchers, I would still choose Le Shuttle

As a rule I feel just the same but when you start looking at £350 it's getting a bit much and we in fact have a £90 voucher for the next one and a£45 for the next but if they don't alter that will be it I'm afraid.

 

[tribalbrit]

I was looking peak times August return September Tunnel was in excess of £500 then £24 each way for the dog.
Ferry £230 less including dog lounge access which is £12 each way.
No brainer really. Tunnel is getting far to expensive for those of us that need to travel at certain times and dates.

 

[Coastal Cruiser.]

Had a go and it’s shite!!! Don’t know if it’s fat fingers but I did a dummy booking out early July and back mid September at the times we normally go and it’s £702 as I normally book last minute the most I have paid is £420 with the 2 dogs included.
Seems the ferries may be getting busier

 

[suavecarve]

My son lives in France and it doesn't seem to make any difference.

But WESTY66 has nothing to moan about now !

 

[chaser]

Had a go and it’s shite!!! Don’t know if it’s fat fingers but I did a dummy booking out early July and back mid September at the times we normally go and it’s £702 as I normally book last minute the most I have paid is £420 with the 2 dogs included.
Seems the ferries may be getting busier

Glad it's not just me it seems ridiculous compared to the old one. The most we have ever paid was £280 before Tesco reduction.

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[suavecarve]

Been astounded at the prices some of you guys are spending on the ferries !

 

[WESTY66]

My son lives in France and it doesn't seem to make any difference.

What, you mean it’s around €300-350?

 

[WESTY66]

I paid £333 out 31/08 @5.56am back 15/09 @7.20am it’s seems every route out of the U.K. has gone up somewhat

 

[WillH]

Bit more than that Westy66, he has to wait until after school so travels at peak time, and on peak days. Midweek is always cheaper.

 

[Brains]

As an aside, I’d Love to have a French national and an U.K. national book the same days and same times just to see if the U.K. pays more

Yes.
As a rule of thumb is is cheaper to book a Continent to UK return than UK to Continent return.

I used have a work colleague who lived in Sweden and used the Hoek/Harwich/Hoek return several times a year booked and paid for in Sweden.
He had a UK passport and UK registered vehicle.
Eventually Stena Line (a Swedish company) wrote him a stern Email and said he could not do it any more.

By then he had a Swedish passport and Swedish registered car, so stayed with the reduced Swedish rates for the crossing, which as he used it every 3-4 months added up to a fair bit of money every year.

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[Lazyboy]

You need to be aware that the website has been shite for at least the last week. I needed to amend a booking and I have been trying since last Thursday. Finally I called them (make sure you use the right telephone number otherwise you will be charged)
The woman I spoke to said that with the introduction of Le Shuttle website form what was Eurotunnel it has been chaos. Telephone calls taking a very long while to answer because the website has gremlins (think Caravan club). Before I telephoned as an aside I got fares coming up at £14!!!

 

[chaser]

You need to be aware that the website has been shite for at least the last week. I needed to amend a booking and I have been trying since last Thursday. Finally I called them (make sure you use the right telephone number otherwise you will be charged)
The woman I spoke to said that with the introduction of Le Shuttle website form what was Eurotunnel it has been chaos. Telephone calls taking a very long while to answer because the website has gremlins (think Caravan club). Before I telephoned as an aside I got fares coming up at £14!!!

Did you book them?

 

[MichaelT]

Just tried a dummy booking on the website and apart from the stupid scrolling down to find the time it all seemed OK.

 

[Gringo2]

Glad it's not just me it seems ridiculous compared to the old one. The most we have ever paid was £280 before Tesco reduction.

 

[Gringo2]

As we live close tend to use shuttle out and Irish Ferries back. Best ferry price and still do it the proper way with decent food etc. Not like P&O slave labour shite.

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