Alright, "Hands-free Automatic Step Retraction System" may not be the official name for it. But it made you look!
So, here's the problem. On our Pilote G650 we have a Thule electric step. It works fine with the button just inside the door, but it also has an auto retract feature that has stopped working. If you start the engine with the step out, an alarm should sound and the step should retract automatically. Neither happens.
A visual inspection under the step doesn't show anything wrong. No broken or disconnected cables and the switch that controls the alarm is not jammed or obviously damaged. I can't test it for continuity as the connections are at the top hidden by the body of the switch. I can't take the switch out easily as it is glued in.
No idea what to do next. Anyone had any experience of the H.A.S.R.S malfunctioning in this way?
So, here's the problem. On our Pilote G650 we have a Thule electric step. It works fine with the button just inside the door, but it also has an auto retract feature that has stopped working. If you start the engine with the step out, an alarm should sound and the step should retract automatically. Neither happens.
A visual inspection under the step doesn't show anything wrong. No broken or disconnected cables and the switch that controls the alarm is not jammed or obviously damaged. I can't test it for continuity as the connections are at the top hidden by the body of the switch. I can't take the switch out easily as it is glued in.
No idea what to do next. Anyone had any experience of the H.A.S.R.S malfunctioning in this way?