Ducato Dashboard Display early signs of Failure?

Discussion in 'Motorhome Chat' started by Stewart J, Jan 3, 2016.

  1. Stewart J

    Stewart J Funster

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    Whilst away this last week I've been aware of the Airbag warning light glowing feebly and stays so for quite a time after ignition is shut off. Is this an early sign of the well reported Ducato display problems/failures, its on a March 2013 AT Mohawk. If so how long do Fiat honour their warranty mine will be 3 years old on 1st March so I am a bit concerned.
     
  2. Bill_OR

    Bill_OR Funster

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    We'll have to see! Just reported a similar problem with my 2012 Apache...
     
  3. Speve

    Speve Funster

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    Aren't Autotrails a three year warranty get in quick I have just had our Exsis instrument cluster renewed the van was new June last year.
     
  4. Neckender

    Neckender Funster

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    My 2008 Fiat based motorhome had 3 years warranty,

    My 2011 Ford based had 3 years warranty,

    My 2014 Peugeot based has 3 years warranty.

    John.
     
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  5. Detnor

    Detnor Funster

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    Is it just a faint glow? not illuminated. You could get the diagnostics checked to confirm if it is a report or not. There used to be issues with dampness on the wiring. Just a thought.
     
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  6. Speve

    Speve Funster

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    If I were you I'd take it to Fiat and get them to check it out a new instrument cluster is around £800 + fitting get it done before warranty runs out its a common problem as you will see in previous threads.
     
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  7. Lenny HB

    Lenny HB Funster

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    Yes, common problem, my van only has a Fiat 2 year warranty, your van is UK converted so will have a Fiat 2 year warranty with a 3rd year supported by the Fiat dealer network insurance backed, don't know how good the 3rd year is in regard to claims.
    The only fix is a new instrument cluster at £890.
    I need to get mine sorted as well, last week as well as dim lights the trip computer went haywire giving random readouts on average mpg.
     
    Last edited: Jan 3, 2016
  8. Gellyneck

    Gellyneck Funster Life Member

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    Is the issue exacerbated when you turn the cruise control on?
    If so, I would guess at the known dashboard fault. Our 2013 Savannah had this problem and had a new dash console fitted at around two years old. I believe the warranty is for three years on both habitation (damp ingress is longer) and mechanicals (with some obvious fair wear and tear exclusions) however I got this from somewhere in documentation (just found it again, page 56 in the 2013 Frontier Handbook) -

    "Fiat provides a manufacturer’s warranty for the base vehicle (as supplied to Auto Trail) for a period of two years, with the third year warranty being covered by MB & G Insurance. For any issues with the base vehicle in the first two years please contact your local Fiat dealer, for any issues on base vehicle in the third year please refer to either your supplying dealer or MB & G Insurance."

    "Your base vehicle warranty is subject to the terms and conditions contained in the respective chassis manufacturers' service literature and MB & G handbooks supplied with your vehicle. Your vehicle must be serviced in accordance with the chassis manufacturer's requirements."

    Would get the wheels in motion soonest.
     
    Last edited: Jan 3, 2016
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  9. Lenny HB

    Lenny HB Funster

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    Depends on where the converter is based, if the converter is based in Mainland Europe e.g. Hymer, Hobby, Adria etc., it will only have a 2 year pan European warranty regardless of being an official import or not as the base vehicle will have been supplied by Ford or Fiat to the converter in that country. All European car & van manufacturers only give a 2 year warranty, only on UK supplied vehicles is there a 3rd year which is supported by the dealer network and insurance backed it not a manufacturers warranty.
     
  10. Speve

    Speve Funster

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    I think there are several different dodgy warnings ours had the abs and water in the fuel filter come on when cruise control turned on.
     
  11. jenny and mitch

    jenny and mitch Funster

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    Oh dear, something for us to "look forward to" :(
     
  12. Speve

    Speve Funster

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    Doesn't take em long to replace the instrument cluster couple of hours at most.
     
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  13. Lenny HB

    Lenny HB Funster

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    Depends on the age of your van, only appears to affect the later X250 with Euro 5+ engines & early X290's.
     
  14. jenny and mitch

    jenny and mitch Funster

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    I'd rather not have the fault at all ta !!
     
  15. jenny and mitch

    jenny and mitch Funster

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    I have the 2014 x250 Euro 5 Autotrail Tracker.. :(
     
  16. Lenny HB

    Lenny HB Funster

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    My Hymer is 2014, Fiat chassis build date Dec 2013 and it has the problem.
     
  17. MichelleRyall

    MichelleRyall Funster

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    Ours is the same but our local fiat repairer says that even the new clusters have been failing !!! Waiting to hear on ours.
     
  18. fastpat

    fastpat

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    Clearly there is problem with x250 dashboards, the warranty period is irrelevant, contact Fiat / Peugeot citing sale of goods / consumer rights act. For something like a dashboard to fail within 6 years it clearly isn't of merchantable quality.
     
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  19. Bartyfixedit

    Bartyfixedit

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    My 2011 is on it's third and faulty again!!!!!! Now out of warranty.
     
  20. Broadsman

    Broadsman Funster

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    Ours is an early 2015 X290 and it's going into Fiat dealer on the 12th for a diagnostic check prior to, hopefully, an instrument cluster change.
     
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