comfort insurance

Discussion in 'Motorhome Insurance General Discussion' started by ukbill, Dec 24, 2013.

  1. ukbill

    ukbill Funster Life Member

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    i just had to ring them for a list of numbers in case we need them while away
    all i had to do was press 1 button not a dozen and got straight through to a extremely helpful English girl who answered my question extremely quickly and then emailed me a booklet with all the numbers on and all done through a local number and done within 5 mins that's good service thanks again comfort
     
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  2. MikeD

    MikeD Funster

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    Motor home insurer of choice for us also

    Painless to deal with so far :thumb:
     
  3. pappajohn

    pappajohn Funster Life Member

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    wait until you need to ring one of the numbers......15 button presses then through to a call centre in rural India. :Laughing:
     
  4. ukbill

    ukbill Funster Life Member

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    not to comfort it wasn't
     
  5. Xabia

    Xabia Funster

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    To be fair, I broke down on top of the Pyrenees, phoned the number given and went straight through to a chap with a French accent, he even pin pointed where I was on Google Earth, breakdown truck with me in less than 30 minutes, couldn't fault them!:BigGrin:

    Mike
     
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  6. John & Joan

    John & Joan Funster

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    We have had to make use of the breakdown in Italy, Spain and UK every time the same rapid and caring response. They then check that you are OK at intervals and if your need any further assistance.

    We have also had to claim on the policy and that experience was just as satisfactory.

    I have been with them since 2006 and on Full timing cover from 2009.
     
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  7. PaulyP

    PaulyP Funster

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    I called them out when fan belt shredded on M6.
    RAC turned up and decided water pump was siezed, sent for recovery vehicle stuck it on the back and took it back to where i bought it from and it was all sorted.
     
  8. lindylou

    lindylou Funster

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    We had to call them while in France. They spoke in French to the breakdown services and called us at intervals to check how things were going.

    Lin
     
  9. ukbill

    ukbill Funster Life Member

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    seems more like pappajohn has another insurance company well we cant all be clever :Rofl1:
     
  10. BreweryDave

    BreweryDave Funster Life Member

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    Theyre not the cheapest (£895 for FT cover for us) but you get what you pay for! Just hope I never need it!
     
  11. Tim88

    Tim88 Read Only Funster

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    I've insured with them for years, they seem very good, especially if you have any questions about things like Toads. Some insurers don't seem to know anything about motorhomes (or even the English language sometimes) though they will still take your premium.



    Thanks,
    Tim@Direct Accident Management
     
  12. teddybard

    teddybard Read Only Funster

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    THATS ALWAYS A COMFORT:Rofl1:
     
  13. ukbill

    ukbill Funster Life Member

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    behave roger :Smile:
     
  14. Easyliving

    Easyliving Funster

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    We have been with Comfort for a couple of years and although I have never had to make a claim, thank God, when I have phoned I have always spoken to someone who is polite and efficient.

    Last time I renewed I phoned them to check something and mentioned that I should really shop around before paying. The reply of the charming young lady at Comfort was along the lines of ' yes, but we are nice here '. I had to agree and duly paid up!

    Seems like a well run company all round.

    Paul
     
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  15. Linda and Steph

    Linda and Steph Funster

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    Thinking about swapping the main driver to someone who has just been a named driver for 25 years, and so zero NCD.

    We contacted Comfort who quoted less than we're paying now with the existing main driver who has over 25 years NCD including 5 years for MH.
     
  16. irnbru

    irnbru Funster Life Member

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    I had to phone up Comfort this morning to report my accident. The lady I spoke to was very nice, asked if everyone was ok etc.
    Nice and simple process. Really pleased with the way they handle things.
    Will be sticking to Comfort from now on I think.
     
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  17. Lenny HB

    Lenny HB Funster

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    (y) For Comfort
     
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  18. Reallyretired

    Reallyretired Funster

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    I have been with Comfort for years, but being a cynical sod I did a search before renewing this year. Could not get the same cover for less elsewhere.
    One quote looked good but windscreen cover was limited to only £600 so not good for an A class. A cracked windscreen is probably the most likely thing to happen so needs adaquate cover.
     
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  19. MikeD

    MikeD Funster

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    Comfort were great when we had our accident. But if I remember correctly they are under written by Aviva Insurance. That's when the problems started
     
  20. irnbru

    irnbru Funster Life Member

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    What kind of problems?
     
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