Comfort Ins not covered (1 Viewer)

Jul 13, 2008
3,754
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3,275
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Since 2007
I've just been told if your van isn't occupied and it isn't at your address you will not be covered? True or False.
 

Xabia

Free Member
Jan 20, 2011
1,186
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Rural Nottinghamshire and Spain
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Mine was going to be at a garage in Spain for 10 days or so (Fiestas intervened :D) just sent them an email giving address details and covered confirmed without problems or charge.
 
Feb 9, 2008
8,965
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Corby, Northants
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Coach Built
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I thought it was 36 Hrs. The bit about not being at your address needs to be quantified. Obviously if your away from home and spend a little time outside of the motorhome, it's still covered.
 

Lenny HB

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Oct 18, 2007
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Hymer B678 DL
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I thought it was 36 Hrs. The bit about not being at your address needs to be quantified. Obviously if your away from home and spend a little time outside of the motorhome, it's still covered.
Used to be they changed it 48 hours a year or two ago.

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Nov 17, 2012
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What happens if the vehicle is having some warranty done over a few weeks, their responsibility or yours?
 
Nov 17, 2012
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If its at a workshop for a while it should be covered by the workshop insurance.
I think so too but haven’t seen it on the policy and haven’t checked the dealer has cover. Just another thing we all take for granted but don’t actually check - well I haven’t anyhow
 
Feb 18, 2018
3,458
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We have a holiday house ... does that mean it wouldn’t be covered if we were there for a couple of weeks ... it would be our primary vehicle while there
 

bigtwin

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Oct 29, 2009
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We have a holiday house ... does that mean it wouldn’t be covered if we were there for a couple of weeks ... it would be our primary vehicle while there

I guess that depends on who you are insured with and what you told them when you took out the insurance.

Ian

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Mar 10, 2016
558
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41,942
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A Class RMB 750HE
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Three years and counting, 30 years a tent tower.
Used to be they changed it 48 hours a year or two ago.
I'm with Comfort and it still says 48 hours with the provision that you can advise them of where and how long. Not had to do it but its likely they will then decide whether to charge/cover you or not.
 
Mar 10, 2016
558
617
Scotland
Funster No
41,942
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A Class RMB 750HE
Exp
Three years and counting, 30 years a tent tower.
We have a holiday house ... does that mean it wouldn’t be covered if we were there for a couple of weeks ... it would be our primary vehicle while there
Its 48 hours unoccupied
 
Oct 29, 2016
4,537
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Carthago C Tourer
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Motor Homing 5 years, caravan previously
Refereing to the OP question, and answers given thus far, am I right in thinking that provided the security is sufficient on the van, one could park up in a Comfort Inn, or Premier INN or such like and be covered to stay a max of 2 nights in the hotel (48 hours)?
Cant see why you would do this, unless you didnt hve full facilities in the van maybe.
Probably still cheaper than a CMC site though:xgrin:
Les
 

Xabia

Free Member
Jan 20, 2011
1,186
821
Rural Nottinghamshire and Spain
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A Class
Exp
Since 1996
We have a holiday house ... does that mean it wouldn’t be covered if we were there for a couple of weeks ... it would be our primary vehicle while there
I am in the same situation and Comfort assured me that the motorhome was covered whilst I was staying in the villa.
 

mikebeaches

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Feb 22, 2010
5,416
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Rapido V68 Van Conversion
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I'm no longer with Comfort - parted company in the summer after 8 years - but when I pressed to clarify the point, because we sometimes stay in other accommodation on our travels, they said that if I could say the vehicle was with us and checked at least every 36 hours, it was OK to sleep elsewhere.

But suggest anyone who needs clarification, should speak to the company and explain exactly what circumstances you require cover for.

If you want to leave the van abroad and return to the UK for a few days, for example, provided they are satisfied with your storage arrangements they will often agree, on payment of circa £30 a week.

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Theonlysue

LIFE MEMBER
Sep 14, 2009
6,106
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Essex
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Not long enough!
Once you hand the keys to a garage, they are responsible for your van, and will be covered under their insurance, as long as they have some!
 

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