Comfort Ins not covered

Discussion in 'Motorhome Insurance General Discussion' started by Boringfrog, Dec 2, 2018.

  1. Boringfrog

    Boringfrog Funster

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    I've just been told if your van isn't occupied and it isn't at your address you will not be covered? True or False.
     
  2. Lenny HB

    Lenny HB Funster

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    True, not covered if left unattended for more than 48 hours if not at it's designated storeage address, not just Comfort most companies have similar terms.
     
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  3. Xabia

    Xabia Funster

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    Mine was going to be at a garage in Spain for 10 days or so (Fiestas intervened :D) just sent them an email giving address details and covered confirmed without problems or charge.
     
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  4. PhilandMena

    PhilandMena Funster

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    I thought it was 36 Hrs. The bit about not being at your address needs to be quantified. Obviously if your away from home and spend a little time outside of the motorhome, it's still covered.
     
  5. Lenny HB

    Lenny HB Funster

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    Used to be they changed it 48 hours a year or two ago.
     
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  6. pandas

    pandas Funster

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    What happens if the vehicle is having some warranty done over a few weeks, their responsibility or yours?
     
  7. Reallyretired

    Reallyretired Funster

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    If its at a workshop for a while it should be covered by the workshop insurance.
     
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  8. pandas

    pandas Funster

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    I think so too but haven’t seen it on the policy and haven’t checked the dealer has cover. Just another thing we all take for granted but don’t actually check - well I haven’t anyhow
     
  9. Grianan

    Grianan Funster

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    We have a holiday house ... does that mean it wouldn’t be covered if we were there for a couple of weeks ... it would be our primary vehicle while there
     
  10. bigtwin

    bigtwin Funster

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    I guess that depends on who you are insured with and what you told them when you took out the insurance.

    Ian
     
  11. Robin McHood

    Robin McHood Funster

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    I'm with Comfort and it still says 48 hours with the provision that you can advise them of where and how long. Not had to do it but its likely they will then decide whether to charge/cover you or not.
     
  12. Robin McHood

    Robin McHood Funster

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    Its 48 hours unoccupied
     
  13. TinaL

    TinaL Funster

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    Refereing to the OP question, and answers given thus far, am I right in thinking that provided the security is sufficient on the van, one could park up in a Comfort Inn, or Premier INN or such like and be covered to stay a max of 2 nights in the hotel (48 hours)?
    Cant see why you would do this, unless you didnt hve full facilities in the van maybe.
    Probably still cheaper than a CMC site though:xgrin:
    Les
     
  14. Xabia

    Xabia Funster

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    I am in the same situation and Comfort assured me that the motorhome was covered whilst I was staying in the villa.
     
  15. mikebeaches

    mikebeaches Funster Life Member

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    I'm no longer with Comfort - parted company in the summer after 8 years - but when I pressed to clarify the point, because we sometimes stay in other accommodation on our travels, they said that if I could say the vehicle was with us and checked at least every 36 hours, it was OK to sleep elsewhere.

    But suggest anyone who needs clarification, should speak to the company and explain exactly what circumstances you require cover for.

    If you want to leave the van abroad and return to the UK for a few days, for example, provided they are satisfied with your storage arrangements they will often agree, on payment of circa £30 a week.
     
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  16. Theonlysue

    Theonlysue Funster Life Member

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    Once you hand the keys to a garage, they are responsible for your van, and will be covered under their insurance, as long as they have some!
     

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