Avro energy collapsed (2 Viewers)

[tofo]

Just a heads up to those using AVRO energy

Gas crisis: Two energy firms go bust amid warning more to come https://www.bbc.co.uk/news/business-58652083

 

[Winger]

More to follow….

 

[cliffanger]

We’re with Avro - £140 in credit - what happens now ?

 

[AlunandFelicie]

Wow we were just in the process of transferring to them. Looks like we’ve dodged a bullet.

 

[Clickem]

We’re with Avro - £140 in credit - what happens now ?

Credit is protected, and a new supplier will be appointed, but you will need your chequebook

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[Badknee]

We’re with Avro - £140 in credit - what happens now ?

cliffandger take a meter reading and even a date stamped photo and the energy suppliers will contact you apparently

 

[tonka]

I'm with them as well.
Only did meter readings yesterday and still have the pictures saved.

Guess just have to wait on new supplier to be announced and get in touch then shop around for a new deal..

I've been busy watching Bulb as a few of the family with them.

On a plus note someone gave me this FREE today for my woodburner.

 

[Phill D]

I only renewed with them 2 days ago....

Was in the process of putting my meter readings onto the Web page.

Then nothing, no info available

 

[pampam]

Me too they sent me an email to do a meter reading alltho ive told them numerous times they installed a smart meter in summer

 

[cliffanger]

Me too they sent me an email to do a meter reading alltho ive told them numerous times they installed a smart meter in summer

Don’t get me started on that! We refused to take meter readings as they had installed a smart meter (that doesn’t work!)

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[Bobby-gg]

Wow we were just in the process of transferring to them. Looks like we’ve dodged a bullet.

We have too, only 2 day's ago, made an account but just checked and it is no longer available.

I've just actually set up a two year fix with my existing supplier, EON, so I'll have to keep an eye on everything and see what happens

 

[tonka]

 

[tofo]

We’re with Avro - £140 in credit - what happens now ?

Wait till ofgem contract someone else
to supply you!
(probably one of the big six to supply you )

copy (screengrab)your previous bills
Save them and keep reading your meters
and photo your meters (evidence)

you can change company at a later date
when this lot settles

you won’t loose supply as I understand it

all gas and electric comes up the same pipes and cables
to your house



as an aside I had an email to read my meters today
and submit readings

 

[kevenh]

From BBC: What is the energy price cap and what if my supplier goes bust?

 

[mitzimad]

the number of people saying theyve had emails for a meter reading me included makes me think they are all trying to get money in before they crash

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[AJM2]

Just logged on to Avro and all details blank. Luckily I made a note of my credit with them yesterday but that looks a bit dubious!

 

[Janine]

Aargh! I just switched to them and they have taken the first payment. As I have hardly used any fuel since, I will be in credit. Fingers crossed the switch to another supplier goes smoothly!

 

[dash300]

Ofgem tranferring all customers of folded companies to EDF!! I can highly recommend Octopus excellent company and big enough to be a sticker.

 

[tofo]

the number of people saying theyve had emails for a meter reading me included makes me think they are all trying to get money in before they crash

its The time I have supply reading
gone to my Avro account all gone
just a line saying
sorry an unexpected error has occured
keep trying and underlaying account flashes up then unexpected error,.

suppose all employees have left the building turning systems off as you would expect

 

[pappajohn]

Someone has to take over these failed companies, they can just leave folks with no power.
Maybe those accounts with smart meters could be cut off but what of those with dumb meters.....theyre still connected to the national grid regardless.

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[Holly's mum]

We are with Green who have also just gone bust, we have a large credit balance with them at the moment as they hiked our direct debit payments earlier in the year, which I got them to half again but they have not taken account of the fact that we had solar installed 2 months ago and have still billed us for normal usage, when in fact our meter has gone backwards. We literally started a switch away from them 2 days ago, so I hope this doesn't affect our credit balance with them

 

[JockandRita]

We are with OVO, and not being sure as to the state of play with them, of the £649 we have in credit I have requested a refund to our bank account of £588..............just in case.

Cheers,

Jock.

 

[Barti Ddu]

Thats a shame. I've been with Avro for about 3 years. Good service and as cheap as anyone. Currently about £80 in credit. It was clearly going to go bust, along with dozens of others. I took photos of my meter readings this morning, and downloaded my latest statement from the website in readiness. I still expect the move to another provider to be messy and costly, but hoping I'm proved wrong.

 

[tonka]

the number of people saying theyve had emails for a meter reading me included makes me think they are all trying to get money in before they crash

Dont think so.. Bills are generated towards the end of each month and i have been getting reading requests every month for a long time.
Most months I do it but now and again i have missed them. Always seem to work okay and the website was pretty easy for access to accounts, statements etc.. Obviously all gone down now... Wish i had printed a statement yesterday when i put in my meter readings..

 

[tofo]

Just found this

Avro Energy ordered to disclose financial information about its activities - Energy Live News

Ofgem said failure to provide this information could potentially lead to a breach of the supplier’s licence conditions

www.energylivenews.com

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[Realist]

I’m with Octopus so my fingers and toes are crossed.

God, this country is going down hill fast and being one of the richest on this planet.

Why……. Greed.

 

[StitchUp]

We're with Green also gone bust today & £700 in credit! I've just pictured the meters

 

[dash300]

I’m with Octopus so my fingers and toes are crossed.

God, this country is going down hill fast and being one of the richest on this planet.

Why……. Greed.

Calm down dear! These blips happen, and it's not just this Country the Continent is having the same blip with Gas prices and the linked issue with CO2 shortage.

 

[wilsonofthewizard]

We’re with Avro - £140 in credit - what happens now ?

Me too and I`m in Andalusia until end of October. Bu**er, Bu**er.

 

[Bucket]

We're also AVRO customers. They have kept our business for quite a few years as their offering was attractive.
Luckily SWEMBO takes care of that particular matter and is as sharp as tacks when it comes to these things.
Can't say we are too worried yet as of course supply carries on and we are told our in-credit balance is protected ().
Guess the shock will be when we are farmed out to a profit hungry, foreign owned firm with 1 star customer service.

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