ADAC Breakdown Cover (1 Viewer)

Braunston

Free Member
May 21, 2008
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Hi,

For any of you searching for breakdown cover its worth having a look at this site, the link should take you to the English translation, it does appear to be very good value for the services it offers.

From what i have read on other forums it covers a lot of countries that may otherwise be excluded from UK based breakdown policies, you will need to check this out for yourselves but it does sound very interesting I also think i heard they cover up to 7.5 tons again you need to confirm that yourselves

Hope it helps

Braunston

The membership in ADAC
 
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pappajohn

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Aug 26, 2007
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Hi,

For any of you searching for breakdown cover its worth having a look at this site, the link should take you to the English translation, it does appear to be very good value for the services it offers.

From what i have read on other forums it covers a lot of countries that may otherwise be excluded from UK based breakdown policies, you will need to check this out for yourselves but it does sound very interesting I also think i heard they cover up to 7.5 tons again you need to confirm that yourselves

Hope it helps

Braunston

The membership in ADAC

big question is.........is the UK one of the fifteen countries covered or are they all on mainland europe ?
 

Tony Lee

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Sep 28, 2008
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Membership cost is pretty reasonable and their service extends to all countries bordering the Mediterranean.

Medical and emergency evacuation capability is also reassuring.

Just need an EU address to join. The 'Plus" membership benefits are worth the extra.
 
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pappajohn

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Aug 26, 2007
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Membership cost is pretty reasonable and their service extends to all countries bordering the Mediterranean.

Medical and emergency evacuation capability is also reassuring.

Just need an EU address to join. The 'Plus" membership benefits are worth the extra.



are there 15 countries bordering the med ?

Assistance abroad
Assistance - where to get it, if words fail you.
All the better that there are ADAC assistance centres in 15 countries, where ADAC staff members organise the required assistance in all emergencies.
 

solitaire woman

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Apr 27, 2008
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The website says that all future correspondence if you join will be in German. Does anyone know if they have english speakers on the end of a phone if you breakdown?

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2

2escapees

Deleted User
Having been an ADAC member for a few years let me say a few things:

1. The cover in the UK is excellent having broken down there the AA took over at no cost and arrived in 10 minutes.

2. They will send you spares anywhere in Europe or in countries bordering the MED including all of North Africa and the Middle East.
On our last trip they took a vehicle back to Germany (or your home) from just east of the Russian Urals because the owner preferred to get the repairs done in Germany.

3. Yes many of there staff speak English...surely you know by now it only the English who don't speak any of the major European languages.


4. The cover, service and cost are excellent!

:thumb::thumb::thumb:
 
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Braunston

Free Member
May 21, 2008
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Hi,

From what I have read on other forums it appears they always have bilingual speakers on the telephone but again you really need to make contact with them yourselves to confirm any concerns you have,

I would also think they cover the UK as we are part of Europe and I am sure the Germans do visit here so i really can't see them not covering the UK.

If you are interested and have Google Toolbar installed, go to the settings Options menu and turn on the Translation facility then open the ADAC home page ADAC - Ihr Partner in allen Fragen rund um die Mobilität. (Allgemeiner Deutscher Automobil-Club) - Mitgliedschaft - Pannenhilfe - Routenplaner - Tests - Versicherungen - Kreditkarten - Finanzierungen - Autovermietung and then click on "Translate page" on the Google Toolbar you can view and read most to the ADAC web site and hopefully it will allow you to answer some if not all of your questions

I have just been reading the site myself and the medical repatriation looks very interesting as that was one of the main reasons i take out travel medical insurance as the EHIC card covers a lot of the treatment costs and my concern was always if they needed to fly me home, as i have heard of horrendous costs involved in air ambulances, again please check for yourselves as i can't speak or read German so i may have misunderstood the situation

Hope that helps
 
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Braunston

Free Member
May 21, 2008
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Hi,

If people are interested we could compile a list of questions and email them for the answers.
 

solitaire woman

Free Member
Apr 27, 2008
78
1
Funster No
2,330
Have had another look at the website, think I might be having one of those days! Cant see any mention of vehicle you are wanting to insure, confirming that it is for motorhomes, does it ask this question further into the application process? Will this breakdown cover give you 365 days cover in europe if you are domicilled in England?
 

Richardn

Free Member
Nov 16, 2009
4
2
Trossachs
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9,361
MH
A Class
Exp
Newbie!
I have rung ADAC and spoken to a very helpful young lady

Cover is Europe and UK

Restrictions are:

Height 3.22m

Width 2.55m

Length 10m

Weight 7.5 Tonnes

You would need the full (plus) membership at only 79.95 euro (about £73) giving roadside assistance and recovery

You ring 00491805101112

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tyrangie1

Free Member
Oct 6, 2008
85
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Isle of Wight
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A Class
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2
Evening all :Smile:
Can anyone confirm if you have to have a German address to be able to sign up for this. :Doh:
This is what i assumed when i read their page but i could be wrong.
Thanks for any reply's :thumb:
 

Richardn

Free Member
Nov 16, 2009
4
2
Trossachs
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9,361
MH
A Class
Exp
Newbie!
You do not need a German address to join, you only need a geman address to join on line.

Phone the number given in the my post. It will be answered in German. Ask for and English speaker, and you can join on the phone
 

solitaire woman

Free Member
Apr 27, 2008
78
1
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2,330
Does anyone know what the uk telephone number would be to contact adac if you breakdown in the uk and need assistance. (not the number to join) I can find lots of different numbers to call if you breakdown in France, Spain etc. but nothing for calling assistance when in England. Thanks.
 
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Braunston

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May 21, 2008
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Hi,

The Grosbritannien number is 08 00 02 89 018.

When you join you receive a credit card sized membership card and a small (36 page) booklet that has all of the phone numbers together with the conditions of use etc. which they recommended you carry with you when you travel, however that booklet is all in German which can cause a problem,

I have a translated A4 sized copy of that booklet which was kindly translated by a chap on the motorhome list, and i am in the process of trying to reduce it back down to the booklet size, if you want a copy of the full translation its on the motorhome-list files area, I will ask the chap who translated it if he minds me uploading a copy on here as i really don't want to do it without his agreement as its a long document and must have taken him a long while to translate.

If you want any specific information from the booklet please don't hesitate to ask.

Hope that helps.

Does anyone know what the uk telephone number would be to contact adac if you breakdown in the uk and need assistance. (not the number to join) I can find lots of different numbers to call if you breakdown in France, Spain etc. but nothing for calling assistance when in England. Thanks.

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savantuk

Free Member
Jul 3, 2009
735
42
Cumbria, Lake district UK
Funster No
7,350
MH
Coachbuilt
Exp
30 years.
I have found them to be excellent.

A few years back, my brakes overheated seized, and caught fire in the French Alps. The fire was just debris and grease, which I put out with an extinguisher.

I phone the helpline number shown in the handbook, and was put straight on to an English speaker who sorted me out. A recovery vehicl arrived within an hour, ready to recover the vehicl back to the UK. The mechanic however, threw several buckets of water over the wheels, which cooled them sufficiently to free the brakes off. He then took the wheels off, and fitted new pads, and my holiday was saved.
 
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Braunston

Free Member
May 21, 2008
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Hi,

I have contacted the chap who did the translation and he is happy for me to pass it on, obviously its a best attempt translation so no guarantees to its accuracy, we would welcome any one who can read German to have a look and highlight any discrepancies in the translation.

If anyone wants a copy just let me know, as said above there are some discrepancies but I have found it really helpful in giving a more fuller understanding of what cover i have purchased.

Hope that helps

Braunston
 

St.Cyr

Free Member
Aug 23, 2009
35
3
West Wales/Normandy
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MH
Merc self-build
Exp
On & off, 30 years ...
Hi,

.

If anyone wants a copy just let me know, as said above there are some discrepancies but I have found it really helpful in giving a more fuller understanding of what cover i have purchased.



Braunston

Hi Braunston - I'd be very grateful for a copy! Thanks! :thumb:
 

nomad

Free Member
Aug 22, 2007
46
12
Mirfield West Yorkshire
Funster No
146
MH
A Class
Exp
Since 1982
Hi,

If anyone wants a copy just let me know, as said above there are some discrepancies but I have found it really helpful in giving a more fuller understanding of what cover i have purchased.

Hope that helps

Braunston

Hi Braunston I'd like a copy too please.
Colin
 

nomad

Free Member
Aug 22, 2007
46
12
Mirfield West Yorkshire
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146
MH
A Class
Exp
Since 1982
Have had another look at the website, think I might be having one of those days! Cant see any mention of vehicle you are wanting to insure, confirming that it is for motorhomes, does it ask this question further into the application process? Will this breakdown cover give you 365 days cover in europe if you are domicilled in England?

Hi Solitaire, It is not the vehicle which is covered, Its you in any vehicle.
Colin

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Braunston

Free Member
May 21, 2008
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Hi,

As requested I have uploaded a copy of the file and as said before its obviously a best attempt translation so no guarantees to its accuracy,

We would welcome any one who can read German to have a look and highlight any discrepancies in the translation.

Thanks

I think this link should take you to where you can down load it, Its a word document

Link Removed
 

danie_jc

Free Member
Sep 5, 2009
32
1
Warwickshire
Funster No
8,326
MH
C Class
When my AA runs out I am deffinately going to take out recovery with ADAC - I spoke to a couple of thier reps when I went to Nurberg earlier this year - and it does seem as good as everyone says - especailly good for me is that it also covers my historic unimogs as well as my motorhome - all of which I had to pay additional premiums for recovery on the insurance as AA dont cover over 3.5 tonnes!
 

nahnotme

Free Member
Sep 23, 2007
239
0
Funster No
336
I am again looking at joining ADAC as I have just found the following with RAC and posted on another thread-

"When does annual cover only last a month ??
with RAC arrival scheme in conjunction with the caravan club...thats when.
I called RAC to arrange breakdown cover for three months in spain and was told that no single trip cover was available as my motorhome is longer than 7 meters and would need annual cover at £84 a year, fair enough, but this runs concurrent with your UK cover.
So should your UK cover expire soon you have to pay again for another year...wheres the fairness there ??????????????
who makes these rules ? ....OK OK the top brass at the C&CC and RAC !!"

I have emailed ADAC regarding thier size restrictions and whether they include accessories like wing mirrors bike racks and air conditioning units, if so im out!
On reading the small print I see this-

For ADACPlus members ADAC covers the costs of:
 Breakdown and accident assistance at the roadside up to a maximum of
€ 200.00;
 Towing following breakdown or accident to the nearest suitable garage up to a
maximum of € 200.00;

Now if my winnebago was to breakdown it would need a lowloader or a BIG recovery unit and surley have to go to a specialist garage not the nearest garage so this 200e would be now here near enough. Last time I had a breakdown the driver said the bill would be about £700 and that was to be towed 30 mile.
 

motorvating

Free Member
Feb 28, 2010
121
28
Hinckley
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MH
RV E350 Diesel
Exp
1 year
I am again looking at joining ADAC as I have just found the following with RAC and posted on another thread-

"When does annual cover only last a month ??
with RAC arrival scheme in conjunction with the caravan club...thats when.
I called RAC to arrange breakdown cover for three months in spain and was told that no single trip cover was available as my motorhome is longer than 7 meters and would need annual cover at £84 a year, fair enough, but this runs concurrent with your UK cover.
So should your UK cover expire soon you have to pay again for another year...wheres the fairness there ??????????????
who makes these rules ? ....OK OK the top brass at the C&CC and RAC !!"

I have emailed ADAC regarding thier size restrictions and whether they include accessories like wing mirrors bike racks and air conditioning units, if so im out!
On reading the small print I see this-

For ADACPlus members ADAC covers the costs of:
 Breakdown and accident assistance at the roadside up to a maximum of
€ 200.00;
 Towing following breakdown or accident to the nearest suitable garage up to a
maximum of € 200.00;

Now if my winnebago was to breakdown it would need a lowloader or a BIG recovery unit and surley have to go to a specialist garage not the nearest garage so this 200e would be now here near enough. Last time I had a breakdown the driver said the bill would be about £700 and that was to be towed 30 mile.

Did you get an answer to you question about mirrors and aircon on roof?

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nahnotme

Free Member
Sep 23, 2007
239
0
Funster No
336
yeah ADAC emailed me to say that all external fittings are to be included in size restrictions.
I have had to still take out a policy with them as im in spain and over stayed my 90 day per trip out of the country restriction on my C&CC / arrival scheme due to work commitments here. So if I do need a tow and get a jobsworth recovery man I might have to take off me mirrors and air con...or bribe him ! he'd probably be rubbing his hands together instead of getting a tape messure out anyways, main thing im worried about is they only pay the first 200 euro of any tow...which might just get me offf the hard shoulder.
 

pieterv

Free Member
Mar 8, 2009
42
1
Lichfield, UK
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MH
A class
€200 is indeed not very much. I just had a look at the ADAC terms and conditions and the €200 limit applies to Germany. Recovery from abroad (if you have the plus-membership) has no cost limit mentioned.
 

flatpackchicken

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Jun 27, 2010
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A Class Frankia I8000
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ive just emailed them again to clarify this...again.
Hi there, here is details of adac recovery as per site.
Section 30 Vehicle Recovery
1. The protected vehicle is within the scope of Europe and because of a breakdown or an accident can no longer be driven, it will be recovered subject to the following conditions:
a) the damage was assessed by a garage;
b) there is no total loss pursuant to Section 1, No. 2. The replacement value before delivery of administrative services us in Germany generally accepted valuation automotive systems found;
c) in case of damage in Germany the protected vehicle was not able to continue the journey the day after the damage;
d) for an incident abroad, the protected vehicle was so badly damaged that a repair
within a radius of 50 km from the damage within 3 working days is not feasible, and a parts shipment under Section 32 is not enough;
2. We transport the vehicle with luggage and cargo by a contractor from ADAC to a storage site at a repair workshop at your residence. The vehicle can also be repaired at your destination. It will be transported there, if there is no higher cost.
3. Where necessary, we ensure that your vehicle does not suffer damage being towed from Storage site from where the vehicle travels.
a) In Germany we will do the towing ourselves.
b) Abroad, we will act on your behalf and appoint a towing company. We will be reimbursed for the towing cost.
4. Necessary security fees and administrative services and toll charges are also covered through our organization.
5. If baggage and cargo cannot be transported together with the vehicle, we arrange for a separate transportation to your residence or destination and cover these costs to the value of rail freight.
6. The benefits are also provided when the protected vehicle is found after a theft, whether
damaged or undamaged, has not yet been transferred into foreign ownership and total damage is not available

Hope this helps although size limit applies to motorhomes/rvs which is :
max 7.5t 2.55mtrs wide, 3.22mtrs high, 10mtrs long.
 
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Braunston

Free Member
May 21, 2008
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Hi,

How would you interpret No2, " residence" does that mean country or your house or does "destination" mean your house.

The reason I ask is that it could be read that they will recover the vehicle back to the UK to the nearest repairers to the port of entry, but if you want it taken to your house then any extra costs from the above will have to be met by you ?

Any one any other suggestions please.

Hi there, here is details of adac recovery as per site.
Section 30 Vehicle Recovery
1. The protected vehicle is within the scope of Europe and because of a breakdown or an accident can no longer be driven, it will be recovered subject to the following conditions:
a) the damage was assessed by a garage;
b) there is no total loss pursuant to Section 1, No. 2. The replacement value before delivery of administrative services us in Germany generally accepted valuation automotive systems found;
c) in case of damage in Germany the protected vehicle was not able to continue the journey the day after the damage;
d) for an incident abroad, the protected vehicle was so badly damaged that a repair
within a radius of 50 km from the damage within 3 working days is not feasible, and a parts shipment under Section 32 is not enough;
2. We transport the vehicle with luggage and cargo by a contractor from ADAC to a storage site at a repair workshop at your residence. The vehicle can also be repaired at your destination. It will be transported there, if there is no higher cost.
3. Where necessary, we ensure that your vehicle does not suffer damage being towed from Storage site from where the vehicle travels.
a) In Germany we will do the towing ourselves.
b) Abroad, we will act on your behalf and appoint a towing company. We will be reimbursed for the towing cost.
4. Necessary security fees and administrative services and toll charges are also covered through our organization.
5. If baggage and cargo cannot be transported together with the vehicle, we arrange for a separate transportation to your residence or destination and cover these costs to the value of rail freight.
6. The benefits are also provided when the protected vehicle is found after a theft, whether
damaged or undamaged, has not yet been transferred into foreign ownership and total damage is not available

Hope this helps although size limit applies to motorhomes/rvs which is :
max 7.5t 2.55mtrs wide, 3.22mtrs high, 10mtrs long.

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