We took charge of our new m/h on 2nd January.All was well till the snow thaw when we noticed water coming in through the front roof light, phoned the dealer who said it seem the rubbers have perished, book it in and we will do the job.(12 month warranty). Booked it for 14th Feb along with having fresh water tank winterised(cost to me £179). Night before heavy so when we moved the m/h water came through roof light. On arrival told all work would take approx 4 hours,after 6 hours (now 5pm) tank job done, they put hose pipe over roof, no water inside m/h so said they did'nt do the rubbers as they dont need doing. Short of calling me a liar they say the only way the water gets in is it depends of the direction of the rain and it comes through the air vent in the roof light, what air vents?
Can I go to an independant dealer for inspection and advice or will this affect my warranty.
Can I go to an independant dealer for inspection and advice or will this affect my warranty.