Coming back from Peterborough I noticed a problem with the offside rear brake binding. Managed to book it into local garage last Friday. They rang quite quickly to inform me that the handbrake cable on that side had seized. Emailed AL-KO with chassis number etclate on Friday. Early Monday morning (yesterday) I had an email back from Jane giving me the part number of the cable that I needed and a name and phone number ofa supplier. Rang them straight away but they couldn't supply me as they were trade suppliers but they in turn gave me the name and number of their retail outlet, Outdoor Bits (0845 8698940) in Exmouth. Ordered it there and then and it turned up early afternoon today. Excellent service from all concerned.
Now for the downside, the cable which is about 3metres long and has two loose outer sleeves was £118 with postage!
Now for the downside, the cable which is about 3metres long and has two loose outer sleeves was £118 with postage!