Oyster vision 2 control box issues

[hazrd84]

I have had an oyster vision 2 for a few years now with no problems but recently the past 6 months it has been a right so and so !
It seems to find Astra 2 no problem but when control box clicks on it then clicks a second later off again ! To make it stranger it always seems to work outside my own house but as soon as we go on our travels this is when the control box start its issues ? I have had a look through many threads and this doesn’t seem a common fault or even one that anyone can relate too . I have priced the control Unit and it’s around £450 so before I go and replace that I just wondered if anyone had any other ideas or suggestions? Please please please I would be very grateful!
Ali
07725178102

 

[f6c]

Welcome aboard

 

[stevewagner]

I have had an oyster vision 2 for a few years now with no problems but recently the past 6 months it has been a right so and so !
It seems to find Astra 2 no problem but when control box clicks on it then clicks a second later off again ! To make it stranger it always seems to work outside my own house but as soon as we go on our travels this is when the control box start its issues ? I have had a look through many threads and this doesn’t seem a common fault or even one that anyone can relate too . I have priced the control Unit and it’s around £450 so before I go and replace that I just wondered if anyone had any other ideas or suggestions? Please please please I would be very grateful!
Ali
07725178102

Have you done a software update?

 

[hazrd84]

Would that explain why it would work intermittently? But to the answer of that I haven’t done one since I have had it

 

[hazrd84]

Yes

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[hazrd84]

That’s what I’m going to try first then Steve
Thank you very much!
i will let you know

 

[hazrd84]

I have had an oyster vision 2 for a few years now with no problems but recently the past 6 months it has been a right so and so !
It seems to find Astra 2 no problem but when control box clicks on it then clicks a second later off again ! To make it stranger it always seems to work outside my own house but as soon as we go on our travels this is when the control box start its issues ? I have had a look through many threads and this doesn’t seem a common fault or even one that anyone can relate too . I have priced the control Unit and it’s around £450 so before I go and replace that I just wondered if anyone had any other ideas or suggestions? Please please please I would be very grateful!
Ali
07725178102

So I have tried an update using sd card which seemed to work but it hasn’t made any difference
Still finds satellite (now Astra 1) then control box clicks on but within a second clicks again and picture goes
Has anyone ever experienced this , I’m thinking my next step will be to get a technician to look at it as I don’t seem to be gettin anywhere

 

[hazrd84]

I have had an oyster vision 2 for a few years now with no problems but recently the past 6 months it has been a right so and so !
It seems to find Astra 2 no problem but when control box clicks on it then clicks a second later off again ! To make it stranger it always seems to work outside my own house but as soon as we go on our travels this is when the control box start its issues ? I have had a look through many threads and this doesn’t seem a common fault or even one that anyone can relate too . I have priced the control Unit and it’s around £450 so before I go and replace that I just wondered if anyone had any other ideas or suggestions? Please please please I would be very grateful!
Ali
07725178102

 

[hazrd84]

I have tried an update using sd card but hasn’t made any difference

 

[phillipsheila]

Oyster Sat-Tech Ltd.
Unit 5, Hemploe Business Park
Hemploe Road, Welford
Northants, NN6 6HF

Communication​

Tel.: +44 1858 575 928
Fax: +44 1858 575 028
E-mail: info@oystersat-tech.co.uk

antony is a great bloke he will know whats wrong

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[hazrd84]

Thanks !!
yeah I think I need professional help

 

[phillipsheila]

Give him a ring he opens at 8.30 monday ,you can also post the control box to him to fix

 

[hazrd84]

Yeah that’s good you can do that , that appears to be where the problem lies

 

[phillipsheila]

Anthony OysterTech

www.motorhomefun.co.uk

hes also a member

 

[hazrd84]

Aaa well the man himself ! Lol
I’m ok to give you a buzz on Monday to discuss ?

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[Speve]

Aaa well the man himself ! Lol
I’m ok to give you a buzz on Monday to discuss ?

All you need do is Anthony OysterTech and he will see this in a while they are very busy though

 

[Anthony OysterTech]

Thanks as usual Speve for the heads up.

Hi Ali, not sure if you still need me or have already contacted the office for assistance.
Let me know if you still need help.

 

[hazrd84]

hi yes I still require assistance we’v been away for long weekend in the motorhome so I was going to call and tomorrow?

ali

 

[Speve]

hi yes I still require assistance we’v been away for long weekend in the motorhome so I was going to call and tomorrow?

ali

Hi hazrd84 if you put an @ before Anthony OysterTech name it will notify him you have replied you won’t see the@ in your post just the name turns blue

 

[hazrd84]

Hi Anthony OysterTech yes I still require assistance we’v been away for long weekend in the motorhome so I was going to call tomorrow?

ali

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[Anthony OysterTech]

Hi Ali,

We're in the office all day now until 5pm. With the nature of the fault it would be easier to talk directly rather than through here so give us a call when your ready and if you can be with the equipment when you do that may be helpful although not critical. The office number is 01858575928