What an amazing service thank you both so much for sorting out our user issues especially Anthony who managed to talk me through the steps simply and patiently. I have one very happy husband now!! Great service thank you so much. Julie & Dean
Hi Anthony. Hoping you can help. I am in Spain near Tarifa. I have a Oyster Vision III with a Bush Freesat box. I have been unable to lock on to anything in Portugal or Spain. It has 4 satelittes. It says Satelitte connection unstable. Is there anything you can suggest. Thanks in advance
Hi Anthony, I’m hoping you might be able to advise me. I recently saw a post you made about upgrading the LNB on an Oyster II 85 to enable connection to a Sky Q box. Is this is something I can do myself or does it require specialist equipment/knowledge ?
Hi Anthony I have recently aquired my motor home with an Oyster II system fitted. All was well till one day it stopped working. So I looked at display ant had a message saying that the !!X motor is blocked!! Can you explain what this means
hi Anthony had a 85cm diish with autoskew fitted by S and G in may been working perfectly down near Gibraltar for some reason the Dish won;t do anything but the LMB is turning and twisting as normal you can lift the dish up and down as if it;s not connected to anything even the wind is lifting the dish when it is in the down position any suggestions please
Tried to update Oyster Vision III HW V4.0 FW 3.02A1 with 13.02.2018 via SD. Update started but loud ticking noise from dish. Interrupted the update. Powered off at the fuse. System now in an endless boot loop. Update fails - unable to connect to device, no update possible.
Hi Anthony, please could you advise me of how to change the Wi-fi channel on my Oyster V system? I can’t connect using the ten Haaft app whilst away on sites. I’m told it’s just a case of changing the channel but I’m not sure how to do it. Many thanks Chris
Evening Anthony. I recently had a Oyster vision 3 installed to our van it was set up for sky at the installers, but our tv was an old one without a sat receiver. I now have a cello which I tried to get working on the 12 volt. The tv is working , however. The satellite says Astra 2 but the tv won’t find the channels on a search ? Sorry to sound dumb but can you help please ?
Good evening Anthony,
I was not expecting such commendable service - thank you very much.
My receiver has 2 scary sockets and is black.
I shall return it to your offices. Please email me the address and how you would like me to pay, ie. Card, transfer etc.?
My email is email@example.com
Is there any possibility of exchanging my unit for a more up to date model?