Anthony OysterTech
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  • Hi Anthony,
    No action on Oyster Vision 3 Control Panel will activate anything. Inc 4 buttons press or any combination,
    Panel cycles in loop with red light on:
    …booting…/Hardware V4.0/Firmware V3-02 A1/(c) tenHaaft/
    Any ideas?
    Anthony OysterTech
    Anthony OysterTech
    Unfortunately that would suggest a hardware failure as the system is unable to boot. I'm afraid I would need to see the unit to diagnose further.
    Al-at-139
    Al-at-139
    Thanks for response. I guessed that and have made appointment at Welford for next Tueday.
    Hi Anthony, can you help? I have a caro digital ci system, it has component RGB, scart, composite connections. I cannot get anything on screen, having tried rgb to hdmi on TV and TV out coax to aerial in on TV. The TV is an avtex. Cannot get any signal from box to TV. Am I doing something wrong. Thanks for any help, Dave
    Anthony OysterTech
    Anthony OysterTech
    Hi Dave, The Avtex is digi tv only so the aerial connection won't work. The only way to connect would be a scart to phono lead or phono to phono. The older avtex TV's have phono's inputs (red, white and yellow) on the right side but newer only have a small headphone jack for AV in so you would then need an adapter to change from Red, White, Yellow to once small jack in order for it to work. Hope this helps.
    Chalkyrollo
    Chalkyrollo
    Hi Anthony, thank you very much for the reply, yes you are right it only has two hdmi and a headphone jack input. Will purchase a scart to phono cable try that. The TV came with a headphone cable with red white yellow plugs on end. Fingers crossed that works, and thanks again for the help.(y)
    Anthony OysterTech
    Anthony OysterTech
    Hi Dave,

    That sounds spot on. The scart to phono cable should plug into your adapter cable and then in the headphone jack. As long as the TV is set to AV then you should get a picture.
    Hi. I purchased my Autotrail Savannah about 5 years ago. It has an Oyster 85 fitted and on our last outing I noted it seems to make much more noise than it used to do. I have seen threads on here about re-greasing but not sure if I would be able to do this myself. Do you offer this service and how much would it cost, aslo where are you based ??
    regards
    Robert
    Anthony OysterTech
    Anthony OysterTech
    Good afternoon Robert, I have replied to your thread and I think it best we have a chat really. We're just about done for today but we're in again from 8:30 tomorrow morning so if you want to give me a call on 01858575928 then we can go through everything.
    bertiebasset
    bertiebasset
    Hi Tony, thank for the reply. This afternoon I bit the bullet and took it apart. greased with copperslip on worm gears and vaseline on bolts etc. All back together and working correctly and also a lot quieter so seems to be all ok thanks.
    Anthony OysterTech
    Anthony OysterTech
    Glad to hear that Robert. If you need anything in the future please don't hesitate to contact me.
    Hi Tony I think I've got someone to remove my Oyster dish for me but he did say he thinks the control module with the buttons is probably stuck on and will more than likely break when trying to remove it; if that did happen are these control panels readily available or not??
    He also asked if I wanted all the wireing loom removing; again are these available if we left the loom in the old MH?

    Many Thanks Tony
    Anthony OysterTech
    Anthony OysterTech
    Hi Tony, the newer button box is clipped into a surround which, if yanked, can break the connector at the back but as long as whoever removes it is competent they should be able to avoid that. And at £231 I'd be telling him you break it you buy it! The wiring looms are different per model. I'd need to know if you have Vision II or Vision III??
    Brakers
    Brakers
    Hi Anthony Mine is a Vision 3 as we determined when I was having trouble updating it and by the way it's updated with a USB stick in the bottom of the 4 button control box.
    Anthony OysterTech
    Anthony OysterTech
    Ahhh yes, sorry, they all go into one in my head. Yeah you have the V5 control box which is the one that can be damaged. I use a small flat blade screwdriver to gently lift it from the backing plate and as soon as you hear the snap of it undoing cease all pressure. That should be ok then.
    Still working and still available during lockdown!
    S
    storming1
    I have a oyster vision satellite (6 months old) it will not retract. There is no obstruction and battery is full.
    I have tried to download the ten haft app to check for updates but it will not connect to my home Wi-fi.
    Any ideas will be greatly appreciated.
    What an amazing service thank you both so much for sorting out our user issues especially Anthony who managed to talk me through the steps simply and patiently. I have one very happy husband now!! Great service thank you so much. Julie & Dean
    Hello Anthony, Can i paint spray my Oyster V dish matt black or satin black? Kind Regards Richard
    Anthony OysterTech
    Anthony OysterTech
    Hi, As long as it's non metallic paint you can paint it what ever colour you wish.
    Reactions: f6c
    It is a 85com twin LNB system and has a Vision V5 control panel. i have programmed in by the installers Astra 1 and 2, Hotbird and Intelsat 907
    Hi Anthony. Hoping you can help. I am in Spain near Tarifa. I have a Oyster Vision III with a Bush Freesat box. I have been unable to lock on to anything in Portugal or Spain. It has 4 satelittes. It says Satelitte connection unstable. Is there anything you can suggest. Thanks in advance
    Hi Anthony, I’m hoping you might be able to advise me. I recently saw a post you made about upgrading the LNB on an Oyster II 85 to enable connection to a Sky Q box. Is this is something I can do myself or does it require specialist equipment/knowledge ?
    Hi Anthony I have recently aquired my motor home with an Oyster II system fitted. All was well till one day it stopped working. So I looked at display ant had a message saying that the !!X motor is blocked!! Can you explain what this means
    hi Anthony had a 85cm diish with autoskew fitted by S and G in may been working perfectly down near Gibraltar for some reason the Dish won;t do anything but the LMB is turning and twisting as normal you can lift the dish up and down as if it;s not connected to anything even the wind is lifting the dish when it is in the down position any suggestions please
    Hi Anthony,
    Tried to update Oyster Vision III HW V4.0 FW 3.02A1 with 13.02.2018 via SD. Update started but loud ticking noise from dish. Interrupted the update. Powered off at the fuse. System now in an endless boot loop. Update fails - unable to connect to device, no update possible.

    Please can you help me?
    Anthony OysterTech
    Anthony OysterTech
    Good morning Mr Hemming,

    Sorry for not getting back to you on here but I rarely look at my wall. If you need me in the future on here then it's best to PM me.
    Hi Anthony, please could you advise me of how to change the Wi-fi channel on my Oyster V system? I can’t connect using the ten Haaft app whilst away on sites. I’m told it’s just a case of changing the channel but I’m not sure how to do it. Many thanks Chris
    Reactions: KeefieWeefie
    KeefieWeefie
    KeefieWeefie
    Did you solve the problem? I have the same problem. Downloaded the latest ten haaft app. It says its connected but the the dish up and down symbols are not lit.
    Anthony OysterTech
    Anthony OysterTech
    Hi there,

    If the dot below the picture of the dish has a red cross in it then the app is not connected to the system. If you have a green dot then it is connected.
    Best thing to do would be to give us a call. Right now the office is open so you can contact us on 01858575928. If that number rings out or you get the answerphone when you call try calling 07979745688 which is monitored during office hours (08:30-17:00)
    Just wanted to thank Anthony for all his help in getting our Oyster Vision III satellite dish up and running again today - excellent service from everyone we spoke to!
    Evening Anthony. I recently had a Oyster vision 3 installed to our van it was set up for sky at the installers, but our tv was an old one without a sat receiver. I now have a cello which I tried to get working on the 12 volt. The tv is working , however. The satellite says Astra 2 but the tv won’t find the channels on a search ? Sorry to sound dumb but can you help please ?
    Good morning Mark, Sorry for the late reply it's just been a very busy week. Unfortunately we currently have no solution for Sky Q.
    hi, i have a oyster 85 auto skew what lnb do i need for my sky q to work and where can i get one,
    i have a sky q lnb but it will not fit.
    regards mark
    Hi Anthony, I have just joined and saw your name online - can we ask you questions about Oystervision stuff here? cheers Baz
    Anthony OysterTech
    Anthony OysterTech
    Hi Baz, You can ask questions but unfortunately I am on holiday now until the 9th of July. We do have another technician working here who can answer questions so if you require assistance please email anthony@oystersat-tech.co.uk and my colleague Pat will assist.
    Good evening Anthony,
    I was not expecting such commendable service - thank you very much.
    My receiver has 2 scary sockets and is black.
    I shall return it to your offices. Please email me the address and how you would like me to pay, ie. Card, transfer etc.?
    My email is donellis.ddw@gmail.com
    Is there any possibility of exchanging my unit for a more up to date model?

    Thanks again

    Don
    Don Ellis
    07739535711
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