Are dealing with the claim this happened in June and so fare we have not been able to find any one to repair it

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You are right it's not fibreglass, most likely ABS as you say but certainly plastic.Is that fibreglass? It looks more like an ABS type plastic moulding to me...
There are plastic car bumper repairers out there, maybe one of them can take a look at repairing it for you?
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