MB auto gearbox fluidchange

[Westbarn1]

Last week I bought (privately) a 2018 Hymer S520 with a Mercedes 2.2 Sprinter base and 7 speed auto box, used it over the weekend and did nearly 600 miles in it and I like it, it’s my first MH.
The service indicator has come on, saying 27 days to A service. The van has only done just over 2000miles from new, okay I thought, must be time based, not miles, so rang my local MB commercial service provider (NORWICH) Was informed that A service will be £220, not so bad I thought, but will also need the auto box fluid to be changed ( and every other service) how much says I? £400....... What! Any else with experience of the BM auto?

 

[PeteH]

Mine flagged a "B" service (3.0L 5spd auto) at around 36000ml about a month after purchase. Which cost just over £240.

 

[bladerunner]

I have been told a few times by Mercedes - just do what the vehicle tells you. “Don’t fiddle”. I’ve invested in my truck and try not to flinch when the bill comes. But I do stay with main dealer and try to trust them. The service for the V6 comes every 35000 kilometres or so, so an oil change envy other is not too bad.

 

[pappajohn]

3lt V6 with 4sp +overdrive auto box RWD in my last car.
Change gearbox oil + filter at 100000 miles.
Sounds like a backward step if yours needs changing every other service.

 

[Monty don]

steer clear of your main dealer total joke
Find a good indy who knows the sprinter van set up Iv run them for years and several 7 speed and there solid as rock

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[DavidG58]

I had issues with mine not pulling when cold, fixed by gearbox oil change

I will be quite happy to pay for new oil not gear box rebuild ?

mine is an older 3.0 5speed though so probably totally different

 

[Emmit]

Different vehicle, different engine but I think its a tale worth retelling.
Audi 2.5 with rubber band (CVT) auto box.
I bought it at 56K and at about a year later it developed a slight shudder as if it couldn't make it's mind up which gear was correct, especially going up hills in top.

With thoughts of huge bills I went to Audi and asked the head honcho mechanic there his opinion.
'Has it had it's gearbox fluid changed at 40K". " Don't know", says I. Get it done.

So to cut long story short I did the deed and immediately I noticed NOTHING!!!. It was still shuddering BUT over the next weeks, the shudder disappeared.

Lesson No. 1 If it says, "Do it" Then do it.
Lesson No.2 Changing the fluid is not a job to pay someone north of £100 +VAT an hour to do.

If the local garage has the equipment, (and it will involve a special piece of kit) it can be done by a competent apprentice. £400 is taking the Michael.

 

[gus-lopez]

Didn't GWAYGWAY change his own?

 

[EuroTrotters]

Gearbox oil change and filter on 5G-Tronic and 7G-Tronic is every 50,000 miles.

Black seal is removed and should be replaced with a red service cap

 

[GWAYGWAY]

Last week I bought (privately) a 2018 Hymer S520 with a Mercedes 2.2 Sprinter base and 7 speed auto box, used it over the weekend and did nearly 600 miles in it and I like it, it’s my first MH.
The service indicator has come on, saying 27 days to A service. The van has only done just over 2000miles from new, okay I thought, must be time-based, not miles, so rang my local MB commercial service provider (NORWICH) Was informed that A service will be £220, not so bad I thought, but will also need the auto box fluid to be changed ( and every other service) how much says I? £400....... What! Any else with experience of the BM auto?

They are trying that on, at 2000 miles it has only driven around the block and the transmission oil is almost unused. Mine has done 30000 and is going to get an oils and filters change all around.
The MB box was supposedly sealed for life but after finding in real life that it does get a bit murky the brought it to the B service which is 32000 miles. However, when I was getting the transmission oil and filter from the main truck dealer they said it has been brought forward to the first A service. however this is not due until the two years from ECU birthday or 23000 miles. Your van has hit the time limit and certainly not the mileage. It would be up to you as the van is now out of warranty. The oil for the gearbox. (BLUE not RED) cost me £92 and the filter about £8 along with a new gasket and also the sump standpipe (green) They quoted £450 plus vat for the gearbox service which I declined. The torque convertor would also need flushing so the transmission oil (ten litres) and filter change is protracted and quite complicated. Youtube ( The flying mechanic) explains it very well. I do not mind as I have the facilities to do it but many would not consider it. At one time We had 28 MB artics and ten rigids.

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[Phill D]

i assume as its 2018 its still under MB warranty. so needs to comply with the warranty conditions if that warranty wishes to be retained in tact.

 

[GWAYGWAY]

i assume as its 2018 its still under MB warranty. so needs to comply with the warranty conditions if that warranty wishes to be retained intact.

MB warranty goes 18 months from the birthday in the factory when the ECU is fired up the first time, then two years from then regardless of registration date. Mine spent over a year sitting in Hymer's yard as a chassis cab under plastic sheet before they took it in for a RHD body fit. It then spent another 6 months being delivered to the dealer and there before I bought it new???
The warranty was running well before I had it or it was registered. Also, MB waranties are two year for imported ones and an extra year if it was bought from MB. UK. So all Hymers are imported and therefore only get the two years. So that one is almost out of time but not mileage, the oil will only be slightly dirty. Sprinters might run the mileage up in only a few months only driving around town, before needing the first oil change. If you wish to spend that much money unnecessarily, then so be it.

 

[Westbarn1]

That’s interesting GWAYGWAY , so a new MB motorhome is not new, according to MB, as far as warranty is concerned, it doesn’t sound right to me and will follow that up when I get back to the UK ( in a warmer climate until Xmas) My Hymer was supplied by Lowdhams at Nottingham, I spoke to them earlier this week regarding another matter and told me that they have received notification of a recall notice for the vehicle from MB for a software update, so it’s going to have to go back to a dealer somewhere to have that done.

 

[Detnor]

I have a 2017 Hymer 2.2 auto sprinter, all the cofc's and I know it left MB Jan 2017.
The first service light came on at 18 months and 7000 miles but was informed by a MB truck dealer it was probsbly due to the pattern of usage. Booked in, went to pick it up and told it wasn't ready, they hadn't realised that this first service included a gearbox oil change. Took ages apparently, all computer controlled temperature levels at each stage. In all fairness to the MB dealer, due to messing me about, they discounted the bill.

 

[GWAYGWAY]

The trouble is a sprinter is meant to be thrashed to hell and back by white van man and not mollycoddles by somebody puttering around the countryside, all the schedules are presuming huge mileages in a short time. My last van had only done 20000 in ten years and we put most of them on in two years. The vehicle computor only knows mileage and time, not usage.
My car was an ex Jersey rental one and it only did 2000 miles and it was due for a first service at 12000, but I HAD to pay for the first one to get the warranty done. They did NOTHING to it but charged me £120, no filter, no oil change, nothing at all, but stamped the book. Then it got the gearbox fixed. Commercial dealers are maybe no different. interesting to check the service points after you get back to it for activity around the fastenings. My car only had a slight dusting of road powder and not a drop of oil drip around the impossible to keep clean filter, and sump filler.

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[GWAYGWAY]

Didn't GWAYGWAY change his own?

Yes, he bloody does, as it was out of all the warranties, both Hymer and MB. That is good money as far as I am concerned, to have the workshop 'boy' do it at that full rate of charge. Enough money there to go abroad for a couple of weeks travelling or a fortnights pension. I will do it, when needs doing, and it will be done properly with the maker's parts, but not their rates of extortion. The oil for the transmission is £94 alone, from the dealer, plus all the little bit to go with it. better than £450.