Great service from CCC

[John Barrett]

On our return on Thursday from a one thousand mile round trip 'up north' we found that we were minus the big Remitop Slide/Tilt rooflight! It fell off somewhere on the M6 on the way home but I don't know where. Unfortunately, it is now made of unobtainium, so a complete replacement unit was required.

I got on to the Aegis Claims dept on Friday morning and put in a claim for a new one. I was worried that they wouldn't pay, maybe suggesting that I hadn't checked it before leaving...

The helpful lady said go ahead and buy one as it's pouring with rain right now and she would sort it for me. I sent some pics and the receipt for £543.95 for a HEKI DeLuxe from Jacksons and almost by return I got the notice that the money (less £100 excess ) would be paid into my account next week. I'll be fitting it myself as then I can be sure of the job...

Brilliant service.

John

 

[mikebeaches]

Glad to hear you've had good service from Ageas Insurance - we've been with them for a few years.

Thankfully not needed to make any claims, but often wondered how good they would be in the case of an incident.

Slightly puzzled by your thread title CCC? Did the Camping and Caravanning Club act as the agent you went through to buy the insurance?

 

[John Barrett]

Glad to hear you've had good service from Ageas Insurance - we've been with them for a few years.

Thankfully not needed to make any claims, but often wondered how good they would be in the case of an incident.

Slightly puzzled by your thread title CCC? Did the Camping and Caravanning Club act as the agent you went through to buy the insurance?

Yes, I bought the product via my membership.

 

[mikebeaches]

Yes, I bought the product via my membership.

Excellent - I didn't know the C&CC used them.

We went through a broker in Wilshire - Advantage Insurance.