Fiat Ducato 2022 - service due - where?

A

Aksp

Joined
Sep 23, 2021
Posts
59
Likes collected
99
Location
Worcestershire, UK
Funster No
84,381
MH
Adria Compact
Exp
>8 years in T5
Hi. My Fiat Ducato 2022 is due it’s first 2 year service end of October. Just discovered that the Fiat Professsional garage in Gloucester has shut down. My motorhome dealer has said Telford. I’m located near Worcester, any recommendations where to go?
Needs to be Fiat Professional for the 5 year warranty.
Thanks
 
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Can't help on a Fiat professional garage, I'm afraid - mine's a Citroen.

But RPM in Malvern were great for MOT - they have a class 7 MOT bay. And said they were happy to service my van for me.
 
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royandsharont said:
It does not need to be a Fiat garage, so long as it is VAT registered & follows the Fiat service with Fiat parts it is covered, or that is my understanding
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True but if you have a warranty claim it makes life so much easier if it's been serviced by Fiat.

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With a 5 year warranty I would definitely use a Fiat Professional. There is a web page for finding F P service garages. Select Service and tick Camper then enter location.

Fiat Retailers | Commercial Van Dealers | Fiat Professional

Find your nearest Fiat Professional retailer for approved new & used commercial vehicles. Click here for more details.
www.fiatprofessional.com www.fiatprofessional.com
It should look like this.
IMG_0615.jpeg
 
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TerryReis said:
These guys:
Edwards
Wasn't happy with dealer I bought off. Found these guys and have been very happy. Just south of Worcester.
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Edwards used to be the local Volvo dealer. They're still dealers for Mazda and Kia.

Family owned. I always had good service from them on my Sorento.
 
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royandsharont said:
It does not need to be a Fiat garage, so long as it is VAT registered & follows the Fiat service with Fiat parts it is covered, or that is my understanding
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Sorry you are out of date. In general terms correct, BUT software required to carry out Fiat service requirements.

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Boaty said:
Sorry you are out of date. In general terms correct, BUT software required to carry out Fiat service requirements.
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I have the same problem with a VW Transporter.

VW will not allow car franchisees to service commercial vehicles. It is an absolute pain in the *****
 
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Non Fiat Professional garages will not be properly trained, have access to service information or have the ability/capability to fully complete Fiat tasks.
I would only suggest that any owner get direct confirmation from the garage that it is able to fulfill Fiat specifics. Important is access to codes, deleting codes and resetting oil and service schedules.
I have a very good local garage, used for years.
It told me directly that it could not service my 2022 Ducato.
 
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I agree with the posters advising you use Fiat Professional, you have the extended warranty why put it at risk?
 
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I know its a long way, but, honestly, I would take a day trip down to Portsmouth and visit Adam Morey..... chat to Simon... he seems to be the country's guru on Fiats and his knowledge on G/ boxes is amazing..... I would;ld ask him to check the G/ box while he is doing the service....... plenty of nice places to stay while you have the work done.
 
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A long trek I know but you could make a mini break of it and book a service at Chelston Motorhomes Wellington Somerset. Fiat Professional with extensive workshops and all they deal with is Motorhomes. Cadside C&MC site is only a mile max walk or cycle from it and you could spend the day in Wellington the same distance further on.
I would also add to others suggestions that if you have the 5 year Fiat Warranty go Fiat Professional; eliminates wiggle room should you need to claim.

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A Fiat Professional will not only have the software to do the servicing properly but will also be able to check for vehicle software updates. Modern vehicles engines are controlled by computers and even though we might not like it they need specialist treatment.
 
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Aksp said:
Hi. My Fiat Ducato 2022 is due it’s first 2 year service end of October. Just discovered that the Fiat Professsional garage in Gloucester has shut down. My motorhome dealer has said Telford. I’m located near Worcester, any recommendations where to go?
Needs to be Fiat Professional for the 5 year warranty.
Thanks
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Anywhere you fancy a break!

Just ensure they don't object to you sleeping outside and happy to deliver you and pick you up from a local attraction to pass the Day.

It's a motorhome, make it a holiday.
 
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Agree, I think it’s needs to be a Fiat Professional because of the warranty. As I’d like to go with someone who is recommended, I think Adam Morey & Chelston are the only ones mentioned so far.
I’ll give them both a call tomorrow.
Thanks all 😊
 
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Adam Morey for me, about a 180 mile trip but worth it for peace of mind.
 
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Aksp said:
Hi. My Fiat Ducato 2022 is due it’s first 2 year service end of October. Just discovered that the Fiat Professsional garage in Gloucester has shut down. My motorhome dealer has said Telford. I’m located near Worcester, any recommendations where to go?
Needs to be Fiat Professional for the 5 year warranty.
Thanks
Click to expand...
Thanks for the heads up re 'Just discovered that the Fiat Professional garage in Gloucester has shut down'. I was told my 2021 warranty is only for 3 years, was yours extended? Also is anyone else underwhelmed by the air com in the cab, not sure if I need to get my looked at. Been told I need to see a Fiat Professional garage
 
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Creods said:
Thanks for the heads up re 'Just discovered that the Fiat Professional garage in Gloucester has shut down'. I was told my 2021 warranty is only for 3 years, was yours extended? Also is anyone else underwhelmed by the air com in the cab, not sure if I need to get my looked at. Been told I need to see a Fiat Professional garage
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5 year warranty was an additional purchase via Adam Morey which I only knew about because of the information on this forum.
Our air con is thankfully, really good.

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Creods said:
Thanks for the heads up re 'Just discovered that the Fiat Professional garage in Gloucester has shut down'. I was told my 2021 warranty is only for 3 years, was yours extended? Also is anyone else underwhelmed by the air com in the cab, not sure if I need to get my looked at. Been told I need to see a Fiat Professional garage
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The standard Fiat warranty is 2 years and can be extended by 3 years to 5. UK sourced base vehicles get an extra 1 year warranty from the UK dealer network which is added to the 2 year Fiat warranty.
 
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Pausim said:
The standard Fiat warranty is 2 years and can be extended by 3 years to 5. UK sourced base vehicles get an extra 1 year warranty from the UK dealer network which is added to the 2 year Fiat warranty.
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I "think" my 2022 Ducato campervan has only 2 year Fiat base warranty as standard. Conversion bits are Auto Trail. Dealership not worth tuppence.
The 2024 Fiat now has 3 year standard warranty.
The 5 year extended, which was not mentioned by the dealership was available as an extra.
I will check tomorrow as I have no paperwork for the said warranty 😞.
 
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