Electric step

[Mountain man]

Hi My Thule electric step has decided it won’t open power is getting to it as I can hear it trying, it was working early today but not now .2020 CV40 pvc .Any help would be welcome.

 

[Steve and Denise]

More than likely dirt or seized spindle use a dry ptfe type of lube spray not oil or grease

 

[Howard B]

On my step there is a plasic cover on the underside of the step which is reasonably easy to remove. You may be able to see what is going on if you remove it.

 

[Mountain man]

More than likely dirt or seized spindle use a dry ptfe type of lube spray not oil or grease

Could you possibly guide me how to access the spindle should I remove the plastic covers as in picture.

 

[Mountain man]

On my step there is a plasic cover on the underside of the step which is reasonably easy to remove. You may be able to see what is going on if you remove it.

Thanks I will have a look.

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[tonyidle]

This should help:

If you Google Thule Electric Step Spares then switch to images you'll find the original.

 

[AG 2602]

I have the same issue with mine! Tried to take it apart to clean but I couldn’t budge some of the screws even with a splash of WD40!
Hopefully my local repair guy can sort out on Friday but I’ll download the image above it might help!

 

[Howard B]

When I purchased my van the electric step wasnt fitted, though it came with it. I looked at trying to recommission it a month or so ago , but couldnt find where the electric cables fed from. I traced the cables from the switch, but they disappear under the floor and there was no obvious place in the floorpan to feed to. I have now removed the arms from the motor and can pull the step out manually and fitted a retaining clip to secure it on the move.

 

[Mountain man]

Thanks for all the replies. I managed to get it working with a couple of bumps with a block of wood. I could hear the rough sound of grit on the left side runners only stuff I had at hand was silicone spray which has helped a lot. I will get ptfe tomorrow .
Thanks to all for their wisdom.

 

[AG 2602]

Thanks for all the replies. I managed to get it working with a couple of bumps with a block of wood. I could hear the rough sound of grit on the left side runners only stuff I had at hand was silicone spray which has helped a lot. I will get ptfe tomorrow .
Thanks to all for their wisdom.View attachment 520477

Can I borrow your block of wood please?

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[Steve and Denise]

Thanks for all the replies. I managed to get it working with a couple of bumps with a block of wood. I could hear the rough sound of grit on the left side runners only stuff I had at hand was silicone spray which has helped a lot. I will get ptfe tomorrow .
Thanks to all for their wisdom.View attachment 520477

Strip it down and clean the runners then lube

 

[Mountain man]

Strip it down and clean the runners then lube

Thanks tomorrow after I get the lube.

 

[Gaston aires]

Like Howard B I have made my Thule step a manual pull out one. They are always going wrong and disconnecting the two arms after taking the underside plate off was easy. It works lik clockwork now it’s manually operated.
Phil

 

[Howard B]

Like Howard B I have made my Thule step a manual pull out one. They are always going wrong and disconnecting the two arms after taking the underside plate off was easy. It works lik clockwork now it’s manually operated.
Phil

You gave me the idea