Don't trust Three. Your data sims will work until Three decide you've had enough, regardless of what you have purchased. They can change their T&Cs tomorrow and cut you off - that's what they did to me.
I purchased a 12 month 12Gb Three data sim last August, after explaining to their sales rep what I needed it for and how it would be used. I used it for 2 weeks in August and 2 weeks in October, about 3.5Gb in total. When I tried to use it in April in France it wouldn't work. They failed to answer their phoneline so I complained by email using CP wifi and 3 times they tried to get me to go away by asking me questions not relevant to the product, and passing me around. Eventually after several weeks of this they admitted it had been switched off for foreign use after October, apparently because I had used it abroad. It seems that just after I had bought it from them they amended the T&C's so it's use could be limited to the UK, presumably ensuring a better profit for them.
They categorically refused me re-instatement or a refund. I warned them that I would post details on Motorhomefun and a few other sites and complain to OFCOM and they promptly offered me a £30 refund. I can't be bought for £30.
Your data sim will only work until they switch it off, which could be today or tomorrow or next week. You won't know. They make the decision and they make it regardless of what you think you have paid for, or have actually paid for.
I purchased a 12 month 12Gb Three data sim last August, after explaining to their sales rep what I needed it for and how it would be used. I used it for 2 weeks in August and 2 weeks in October, about 3.5Gb in total. When I tried to use it in April in France it wouldn't work. They failed to answer their phoneline so I complained by email using CP wifi and 3 times they tried to get me to go away by asking me questions not relevant to the product, and passing me around. Eventually after several weeks of this they admitted it had been switched off for foreign use after October, apparently because I had used it abroad. It seems that just after I had bought it from them they amended the T&C's so it's use could be limited to the UK, presumably ensuring a better profit for them.
They categorically refused me re-instatement or a refund. I warned them that I would post details on Motorhomefun and a few other sites and complain to OFCOM and they promptly offered me a £30 refund. I can't be bought for £30.
Your data sim will only work until they switch it off, which could be today or tomorrow or next week. You won't know. They make the decision and they make it regardless of what you think you have paid for, or have actually paid for.
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