CCC website - are they mad? (1 Viewer)

FJmike

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Just logged on to the CCC website to have a look see what DA meets are on and struggled to find the "Out &about" section. Before they redesigned the website it took about three clicks to get to O&A but now they have hidden it deep.I suppose they are trying to sell campsite bookings, insurance etc. (stuff I am not interested in). Why can't they leave things alone, the last rehash made the Out & about section worse, if you wanted to look at any other than the current week.
 

GJH

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I complained to them about that last week and received some innocuous reply.

I've worked round it for the moment by creating another bookmark (once I eventually found the O&A section).
 

RandallC

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Quite possibley!

Also complained about the useless search facility. Can no longer view the booking state of a site and adjust arival/departure based on availability. You have to put in a set of dates and get a yes or no answer, if touring from site to site very frustrating going back and forward to plan touring trips.

Used to be able to open multiple browser tabs each with a site on and plan a tour based on availability, alas no more.

Also why on earth must I fill in what rig I'm taking every time time!!!!?? Perhaps others have a selection like a clothes in a wardrobe.

Hate the CCC site

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denisejoe

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If it wasn't for the meets and THSs the CCC wouldn't get our membership money :D
Same for us. We use DA meets most of the time. Have only ever used a Club site twice in the 16 years we've been members!

Have to agree it's a nightmare to search the DA meets. Quickest way I've found to find the O&A is to click on Magazine then O&A.

Denise

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Jan 31, 2013
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I left the C&CC over an issue with them when I tried and failed to book a site in Scotland for which they had emailed me a discount code for. The booking system wouldn't allow me to book and when I'd had enough and decided to give up it a message popped up asking me 'why I was not booking and leaving'. So I filled it in with an answer to which I was meant to get a reply to within 5 days. It took 14 and when I replied to the feeble answer I got, I complained that I had now lost the discount and they basically said tuff.

So now I'm just with the CC and that's mostly for CL's.
 

Hollyberry

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Agree totally. Their website is awful.
I was going to cancel my membership following the miserable managers at Devizes fiasco but I really want to go to the THS at Burton Bradstock again, and a few in Cornwall.
 
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Not long enough, but a little common sense helps..........
Not being a member ( thinking about it for our 4/5 month trip to UK this year ) wondered what a DA meet is. Could someone inform me please.

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DBK

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I have never really looked at the Out and About section but it isn't hard to find*. From the front page click on the button "Magazine" in the top right corner and on the next page click on "Out and About" also in the top right corner, which I make 2 clicks so that sounds like an improvement!

*Of course the challenge is to know that a page which lists amongst other things rallies is in a section called Magazine!

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GJH

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I have never really looked at the Out and About section but it isn't hard to find*. From the front page click on the button "Magazine" in the top right corner and on the next page click on "Out and About" also in the top right corner, which I make 2 clicks so that sounds like an improvement!

*Of course the challenge is to know that a page which lists amongst other things rallies is in a section called Magazine!
Thank you. Not quite as easy as a single click from the home page :)
 

GJH

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Ah...... thank you. Might be useful as would be parking up for 2/3 weeks at a time, so that might work out cost effective.
The rallies/meets tend to be weekend events but the Temporary Holiday Sites can last for several weeks. The ones run by the various areas of the Motor Caravan Section are usually close to amenities and/or bus services.
 

DBK

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Thank you. Not quite as easy as a single click from the home page :)
Yes, you are right, it is now two clicks - a 100% increase in effort. Of course it could be their attempt at fighting the national obesity epidemic and to be applauded! :)

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OP
FJmike

FJmike

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I have never really looked at the Out and About section but it isn't hard to find*. From the front page click on the button "Magazine" in the top right corner and on the next page click on "Out and About" also in the top right corner, which I make 2 clicks so that sounds like an improvement!

*Of course the challenge is to know that a page which lists amongst other things rallies is in a section called Magazine!
You are right DBK its maybe easier than before, but being used to accessing visiting O&A via the membership button, it threw me a bit
 

DBK

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But a hidden two clicks :)
Indeed, like one of those all text adventure games I remember playing on my Sinclair Spectrum. Unless you knew that you had to enter exactly "Throw the rope and tickle the dragon" you were never going to get past the evil goblins.

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