C&CC Online Booking Problem

[Richard Hill]

Just to highlight an issue we had this week completing an online multi-site booking with the C&CC.

Having selected 3 sites, the on-screen booking summary all looked fine, but when we received the email confirmation one of the sites had been duplicated, which was easy to spot, but also the pitch type on one of the sites had changed.

It proved impossible to speak to anyone at the C&CC, so we called the site that had disappeared from the booking and a very helpful warden managed to sort it out on the system and email us a new booking confirmation.

I'm sure most of you check your booking confirmations, but just in case.

 

[mrh74]

I find the C&CC online booking system the most frustrating thing I use online, I've previously complained to them about their Ryanair style pricing, adding stuff on as you get further into the process, then getting a final price that looks nothing like the headline shown at the start of the process, but got nothing useful back from them.

 

[canopus]

C & CC website is pants - slow, tedious to navigate, and generally user unfriendly. IMHO

 

[Caggsie1]

I’ve been getting a Whirly thing fir last month. Done even try now!

 

[Stewart J]

Tried to extend a September booking, not possible online, impossible to speak to anyone, tried the site direct recorded message stating bookings had to be done through head office which was unmanned so frustrating. In the end we made an additional booking online for 4 days to follow on from existing one. New booking is grass with ehu first booking hard standing with ehu. Just hope we can sort it with site warden when we arrive.

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[Spriddler]

The CAMC website is also abysmally slow and clunky, unusable. I spent from 9 to 10 Wednesday evening trying to book and gave up.

 

[Janine]

I always check what’s booked - it changed the month once!