How can a panel that is a constituent part of a Burstner motorhome not be a ‘Burstner part’, according to Burstner themselves? 
I emailed Burstner asking them how to remove the lower rear panel containing the number plate from a 2016 Burstner Ixeo 680g. I even attached a photo for clarity. This is the reply I received:
Dear ,
thank you for your mail.
We regret, this panel isn’t a Bürstner part. For an advice please contact a Bürstner partner in your area. His addres youn can find on our homepage, therefore please use the following link:
https://www.buerstner.com/uk/contact/find-a-dealer/
He will support you in your issue.
Greetings,
Ihr Bürstner Team
Bürstner GmbH & Co. KG
As luck would have it, we managed to work out how to remove the offending panel ourselves long before Burstner got around to replying!
I emailed Burstner asking them how to remove the lower rear panel containing the number plate from a 2016 Burstner Ixeo 680g. I even attached a photo for clarity. This is the reply I received:
Dear ,
thank you for your mail.
We regret, this panel isn’t a Bürstner part. For an advice please contact a Bürstner partner in your area. His addres youn can find on our homepage, therefore please use the following link:
https://www.buerstner.com/uk/contact/find-a-dealer/
He will support you in your issue.
Greetings,
Ihr Bürstner Team
Bürstner GmbH & Co. KG
As luck would have it, we managed to work out how to remove the offending panel ourselves long before Burstner got around to replying!