another fiat recall ggrrrrrrr

Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
just checked the camper app, another red light!

i assume its for the intercooler clip?, which is mentioned on the chassis section under fiat,
anyone have any more details?
 
Sep 12, 2016
1,921
3,928
Chesterfield England Tellus 3
Funster No
45,091
MH
Lunar Roadstar 800
Exp
10000 miles and 300 nights in 3 years
Just checked a recall site and this is what they have on

Number Date Concern
R/2017/283 2017-11-30 EGR PIPE COULD FRACTURE DUE TO A POTENTIAL NON-CONFORMITY


Number: R/2017/283
Date: 2017-11-30
Concern: EGR PIPE COULD FRACTURE DUE TO A POTENTIAL NON-CONFORMITY
Defect: The EGR pipe could fracture due to a potential non-conformity the fractured pipe may damage the alternator resulting in a loss of battery voltage and potentially a loss of engine power.
Remedy: The pipe must be checked and if incorrect replaced with a new part.
# Vehicles: 1336
Manuf. Ref: 6152
Vehicles Affected
Model VINs Dates
DUCATO 02A59559 to 02F21177 2016-02-17to 2017-09-13
 
OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
Just checked a recall site and this is what they have on

Number Date Concern
R/2017/283 2017-11-30 EGR PIPE COULD FRACTURE DUE TO A POTENTIAL NON-CONFORMITY


Number: R/2017/283
Date: 2017-11-30
Concern: EGR PIPE COULD FRACTURE DUE TO A POTENTIAL NON-CONFORMITY
Defect: The EGR pipe could fracture due to a potential non-conformity the fractured pipe may damage the alternator resulting in a loss of battery voltage and potentially a loss of engine power.
Remedy: The pipe must be checked and if incorrect replaced with a new part.
# Vehicles: 1336
Manuf. Ref: 6152
Vehicles Affected
Model VINs Dates
DUCATO 02A59559 to 02F21177 2016-02-17to 2017-09-13

hi

we have had that one sorted so i assume its this later one, i will call fiat tomorrow and check

will post results on here ...........

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Oct 17, 2016
442
369
Cheshire
Funster No
45,657
MH
A-class
Exp
40 years caravanning. New A-class Moho owners
Had my clip sorted last week. Was in there an hour. I had phoned earlier and as the Moho had been in before, knew which recall it was from the vin number. Mike
 
Oct 17, 2016
442
369
Cheshire
Funster No
45,657
MH
A-class
Exp
40 years caravanning. New A-class Moho owners
did they have the parts in stock?
Hi. Don’t really know. They booked me in for a week later and said they would contact me if anything changed, so maybe they didn’t. Find them easy to deal with. Scania Trafford Park, Manchester. Mike

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OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
Hi. Don’t really know. They booked me in for a week later and said they would contact me if anything changed, so maybe they didn’t. Find them easy to deal with. Scania Trafford Park, Manchester. Mike

ok, no probs, looks like its an order parts in and go back then
 

soreeyes

Free Member
Feb 21, 2012
351
136
Dorset
Funster No
19,903
MH
Sunlight T69L 2017
Exp
im a newbie
Took two weeks to get mine booked in for the clip but had to phone round to find a garage that could do it as some quoted May and June . It only takes a few minutes to do it .
 
OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
does anyone have any pics of the affected parts so that we can check?

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BillandHelen

LIFE MEMBER
Nov 17, 2013
479
933
Edinburgh United Kingdom
Funster No
29,056
MH
Wildax Elara
Exp
since 2004
Hi Skylinersi, yes it’s an order in job, my Fiat Pro Dealer says it’s two separate clips to support the inter cooler. No problems with continuing to use the van and it’s a 15 min job, our van similar to yours. Going to get ours done at same time as first year low mileage service in April.
Bill

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soreeyes

Free Member
Feb 21, 2012
351
136
Dorset
Funster No
19,903
MH
Sunlight T69L 2017
Exp
im a newbie
I thought a red warnings (traffic light) on the recall would indicate the vehicle should not be used and fixed by the garage asap ?

My vehicle now shows a green traffic light after getting the clip done.
 
OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
Hi Skylinersi, yes it’s an order in job, my Fiat Pro Dealer says it’s two separate clips to support the inter cooler. No problems with continuing to use the van and it’s a 15 min job, our van similar to yours. Going to get ours done at same time as first year low mileage service in April.
Bill

Top man !!
Thank you very much(y)
 

magicsurfbus

Free Member
Oct 11, 2010
4,685
10,158
NW England
Funster No
14,057
MH
Bessacarr Coachbuilt
Exp
Since 1997
Local Fiat Professional dealership described the latest (clip) recall as the least of my problems compared to the EGR pipe and Heat Exchanger replacement that's needed.

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OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
Local Fiat Professional dealership described the latest (clip) recall as the least of my problems compared to the EGR pipe and Heat Exchanger replacement that's needed.

Please tell me you're joking..... what's this heat exchanger problem??????
 

Lenny HB

LIFE MEMBER
Oct 18, 2007
32,267
60,470
On the coast in West Sussex
Funster No
658
MH
Hymer B678 Dynamic Line
Exp
Since 2008 & many years tugging
I thought a red warnings (traffic light) on the recall would indicate the vehicle should not be used and fixed by the garage asap ?

My vehicle now shows a green traffic light after getting the clip done.

Red just means contact a service centre.
After having mine checked for the EGR bracket it took about a week to go green.
 

magicsurfbus

Free Member
Oct 11, 2010
4,685
10,158
NW England
Funster No
14,057
MH
Bessacarr Coachbuilt
Exp
Since 1997
Please tell me you're joking..... what's this heat exchanger problem??????

To cut a long story short mine's been in for a second check after the initial EGR pipe check and they've said the heat exchanger needs doing too. The first check was mid-December, and to date nothing's been fixed due to supply chain delays. Their original plan was to check the heat exchanger during the pipe replacement, but that would have dragged it out too long. I think they're trying to speed things up.

I should add that it's not a foregone conclusion that both components will need replacing, but they're checking both at the service centre I'm dealing with.
 
Last edited:

BillandHelen

LIFE MEMBER
Nov 17, 2013
479
933
Edinburgh United Kingdom
Funster No
29,056
MH
Wildax Elara
Exp
since 2004
Magicsurfbus, I assume these two issues are separate? My understanding from my dealer was that the EGR pipe if “burst” and I continued to drive the van could cause damage to the alternator wiring, possibly resulting in loss of power and severe damage. Clearly we decided not to drive it till all replaced!!
But no mention of heat exchanger?

Thanks
Bill

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Dec 23, 2015
433
472
Audenshaw
Funster No
40,831
MH
Pilote Pacific P650GJ
Exp
Over 6000 miles between 3 March to 26 September 2017.
The heat exchanger problem can be caused by the EGR pipe being split. We saw the photos of our 'cracked' heat exchanger that had to be sent to Fiat in Italy before they would authorise replacement. It was more of a hole than a crack . I asked at Trafford Van Centre how many they'd had in where the EGR pipe needed replacing - including ours, 12. How many needed the hear exchanger of these - 8 :eek:.
 
OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
The heat exchanger problem can be caused by the EGR pipe being split. We saw the photos of our 'cracked' heat exchanger that had to be sent to Fiat in Italy before they would authorise replacement. It was more of a hole than a crack . I asked at Trafford Van Centre how many they'd had in where the EGR pipe needed replacing - including ours, 12. How many needed the hear exchanger of these - 8 :eek:.
It just gets better..........Oh Please!
 

magicsurfbus

Free Member
Oct 11, 2010
4,685
10,158
NW England
Funster No
14,057
MH
Bessacarr Coachbuilt
Exp
Since 1997
I asked at Trafford Van Centre how many they'd had in where the EGR pipe needed replacing - including ours, 12. How many needed the hear exchanger of these - 8 :eek:.

Like @Diggerdi I'm also dealing with Trafford Van Centre, and so far I've been impressed with their diligence. Maybe now they've done a few they're expecting a 66% failure rate and trying to anticipate things, but they're hamstrung by supply uncertainties. It could impact on our holiday plans but I can't see how getting in a strop about it's going to change anything.

Obviously I still have to drive ours to get it to Trafford. It's also got a service and hab check due soon to stay within warranty. It's done 6000 miles since it was bought, and so far nothing drastic has happened, but if the fix needs doing it needs doing.

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OP
skylinersi
Nov 9, 2016
1,187
951
midlands
Funster No
46,005
MH
Van conversion
Exp
newbie
ok, update......
spoke to fiat customer services via the app, yesterday, and was told there is a recall, bit vague on what it was, so contacted platts in stafford who are now aware? and will order parts, and contact me to get sorted.
i decided i would like to know what the recall / fault(s) is / are, so again contacted fiat customer services.

different person, very different attitude sadly....

i was told not to contact any dealer / workshop regarding this until i get the official letter from fiat. they refused to tell me what it was affected by the recall, and just told to wait. I pointed out that the letter arrived a month after we had the egr fix done!! last time. no response other than wait for letter, so i asked are we ok to use the van, told yes, carry on as normal and if any problems to contact them (customer services / camper assist) again and they would sort it, regardless of country we may be in.

They say the letters are mailed 'strategically' to allow dealers and workshops to get the repairs done without creating a backlog etc, or words to that effect.

So we get a red warning on the app, told to contact them immediately, and then thats the response you get........glad i dont run my business like that...........
 

Lenny HB

LIFE MEMBER
Oct 18, 2007
32,267
60,470
On the coast in West Sussex
Funster No
658
MH
Hymer B678 Dynamic Line
Exp
Since 2008 & many years tugging
Took mine in for the intercooler pipe clip this morning, a pig to get at on an A Class as it's buried down behind the radiator but only took them 15min.

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Mar 21, 2010
2,061
2,267
Funster No
10,727
In Spain at present, had to call Fiat Assist as we lost power (no warning lights) as luck should have it we stopped outside a Fiat main dealer. Saturday afternoon,so nothing done until Monday. When Fiat put their computer on the van they found “no problems” quite embarrassing!

Off we go, two days later loose power again which is dangerous, quickly switch off/on and ok for a couple of weeks. Again loose power cure was to switch off/on and everything ok and now two weeks later no more problems.

When we had our last MH which was a Ford Transit we had exactly the same problem, Ford could never find the problem. Our cure was to switch on/off and everything was okay.

Just by chance someone suggested “has it been calibrated?”. Took it Ford who calibrated it (don’t know what that is) and never had anymore problems.

When we get back to UK will contact Fiat. I wonder if this may be the answer?

Anybody had this problem?

Colyboy
 

Lenny HB

LIFE MEMBER
Oct 18, 2007
32,267
60,470
On the coast in West Sussex
Funster No
658
MH
Hymer B678 Dynamic Line
Exp
Since 2008 & many years tugging
Took mine in for the intercooler pipe clip this morning, a pig to get at on an A Class as it's buried down behind the radiator but only took them 15min.
Just an update the traffic light on the app has already gone Green.

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