Augusta08
LIFE MEMBER
Had problems with the Alde heating this morning getting the MoHo ready for the winter pilgramage to Southern Spain. The heating worked fine on gas, but blew the RCD the instant I tried electric.
With lttle time for full retrun to base servicing I phoned Alde Tech Support.
What a pleasure it was to talk to helpful Andy who having acertained I wasn't an electronic numpty (I was an electronics engineer in a previous life) he directed me to the correct place to take measurements and isolate the fault. I then found and disconnected the offending element. So I can run the system on 1kw but not the 2kw setting.
Success! now it's all working and I'm a happy bunny.
Thank You Alde for stellar customer service!
With lttle time for full retrun to base servicing I phoned Alde Tech Support.
What a pleasure it was to talk to helpful Andy who having acertained I wasn't an electronic numpty (I was an electronics engineer in a previous life) he directed me to the correct place to take measurements and isolate the fault. I then found and disconnected the offending element. So I can run the system on 1kw but not the 2kw setting.
Success! now it's all working and I'm a happy bunny.
Thank You Alde for stellar customer service!