Alde Heating not working on gas

[Sylvia Want]

Hi
Hope everyone has had a joyous and peaceful Christmas
Having visited family we stayed in our van last night We could not get the Alde Heating to work on gas,Fridge and cooker worked fine
Tried the heating on electric this morning and it worked
I’m sure we are being doughnuts and it’s something simple but we are off on our trip in a week and if there is an issue need to get it to the dealer ASAP
Any advice?
Wishing you all a very happy new year x

 

[Just smiffy]

It was cold last night, have you got summer propane in your tanks...? They don’t like the cold..

 

[Sylvia Want]

Have to be honest don’t know Will need to ask him indoors
The fridge and cooker worked so we assumed there wasn’t a problem with the gas

 

[sallylillian]

If there was a block on the feed at some point the Alde may have a gas lockout fault. Clear this by switching it off and back on.

 

[Sylvia Want]

Heading home now Will try once we arrive
Thank you

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[Just smiffy]

Have to be honest don’t know Will need to ask him indoors
The fridge and cooker worked so we assumed there wasn’t a problem with the gas

Probably yes, ok then...

It might seem obvious but have you turned the isolation valve off at some time and forgotten to turn it back on again...?

 

[icantremember]

Have you got gas turned on at Alde control panel?

 

[4Travel]

Our Alde system also recently failed to run on gas, electric ok, turned out that water had entered the flue on the side of van after strong wind and rain, which meant back pressure to the boiler and the boiler wouldn't fire up.
The engineer removed the flue pipe, sucked out quite a bit of water from the boiler with a vacuum, left both for a few days to dry, refitted and all has worked well since.
He hadn't come across the problem before but having rung Alde for advice they suggested a blocked flue.
Hope this helps.