Alde heating issue

Aug 3, 2016
811
711
midlands
Funster No
44,408
MH
Carthago 4.9 superior
I have alde heating in my carthago and it has the small square control panelbabout 3 inch square

I don't understand why the temp setting keeps resetting itself to 21° after I have set it at 5° earlier in the day

I have checked all the different day modes, night modes, timers etc and everything is turned off but I can set the room temp to say 5° then the next day it will say 21° and heating will be trying to kick in

Anyone got any ideas please
 

dabhand

LIFE MEMBER
Feb 19, 2014
2,913
4,978
Staffs
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MH
Hymer S830 A Class
Exp
Since 1993
The panel will display whatever the room temp is, check you haven’t messed with the bottom line settings by mistake. (y)
 
Jan 10, 2013
4,771
4,130
Near Uttoxeter and Crete
Funster No
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Frankia i740 Plus
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Still trucking and learning
You could try resetting the system. This video shows how - it's in German but you will understand what they are doing.
 
OP
Lanerboy
Aug 3, 2016
811
711
midlands
Funster No
44,408
MH
Carthago 4.9 superior
The panel will display whatever the room temp is, check you haven’t messed with the bottom line settings by mistake. (y)
Hi the temp reading I am talking about is the one in between the + and - symbol that you alter to set the required temp I set it last night at 5° and it still says that but later today or tomorrow it will revert back to 21° but it should stay at the temp I have set it at 5°
The display for the room temp that is actual temp now us on the previous screen the home screen as I would call it
All timer settings etc are turned off
 
Feb 24, 2013
10,661
31,922
Bolsover, Derbyshire
Funster No
24,833
MH
Hymer S800
Exp
not long enough
I think you have the colour touch screen?

Maybe just try a different value to 5, could just be an odd software thing

But a call to Alde UK I am confident they will either know the issue or sort it for you
 
Jan 22, 2019
97
46
Dunfermline
Funster No
58,177
MH
Elddis Encore 285 - 2018
Exp
Since 2013
Do you have the day setting set at 21°, and you're setting 5° when you are in the night setting? If that is the case then it will automatically switch between settings at the set times. Just a thought....
 
May 5, 2014
151
236
Essex
Funster No
31,316
MH
A class
Exp
Since 2011
Give Alde a ring, 01933677765, we recently had a service and fluid change there, they are very nice folk.
Cheers
Ed
Ditto that. Give Alde UK a ring. We had our heating and fluid serviced a couple of weeks ago in Wellingborough - first class facility and customer service.
 
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