Adac conditions cleared up (1 Viewer)

[flatpackchicken]

I feel I am missing something here, as I understood approximately 2years or so ago, ADAC informed myself and a lot of other existing members that it would no longer offer renewal to members unless they had an address in Germany, I believe this was confirmed by a number of funsters including myself who received notification from Adac that they would only offer new cover or renewal of Adac plus membership to members with a German address, however your post suggests that the above is not the case which Surprises me as when my renewal was due they informed me of the above, needless to say I didn’t renew.

These terms and conditions was years ago and not for recent terms and conditions, as all members without a German address are now only covered whilst in Germany only

 

[Phill D]

I wish I had read the date before I started to read the essay......

Dohh

 

[2657]

These terms and conditions was years ago and not for recent terms and conditions, as all members without a German address are now only covered whilst in Germany only

Not quite, I changed my address to Portugal when I first got wind of the changes and my membership and breakdown cover continues.

I have used them twice since the change once for a blowout in France and a home based non starter which required recovery to local garage in Portugal.

I think some of the health benefits and repatriation clauses no longer apply but i am not sure which and have never really had the inclination to find out.

I believe that there are members in Spain with the same experience.

 

[Phill D]

If you qualify there is no better product on the market

 

[gus-lopez]

These terms and conditions was years ago and not for recent terms and conditions, as all members without a German address are now only covered whilst in Germany only

Yes as matamoros stated they were just being polite & letting the UK members down lightly stating that as we also have the full benefits still living here & registered in spain.

^{_{Subscribers  do not see these advertisements}}

 

[gwyntaxi]

Section 33 Customs Clearance and Vehicle Scrapping. (not in Germany)

1. The vehicle can be covered within the scope of Europe due to a total damage after mishap, accident or theft if it will not be brought back from abroad.
2. We cover the execution and the cost of demolition and clearance as well as the costs of transportation of damage. Through our performance management organization customs charges are refunded. If there is residual income from the demolition costs it will be paid to you. We cover baggage and cargo transport to your residence, when transport together with you is not possible and accept the cost of transportation to the value of the Rail freight.
3. A clearance or demolition takes place unless statutory provisions preclude or
Vehicle theft in accordance with foreign ownership is transferred.
4. The theft is to be confirmed by police evidence.

Group insurance credit benefits for ADACPlus membership

1. Scope and object of credit services
The following ADAC credit benefits are an insurance benefit of ADAC safe insurance-AG under the ADACPlus Membership. The loans are granted to cover the purposes listed.
a) ADAC emergency credit: For situations where you are abroad in distress come up with a total value of €1,228, for repairs, towing, roadside assistance costs, medical costs, hospital costs, attorney fees, expert advice and future royalty obligations warnings.
b) ADAC Car rental credit for car rental costs up to €1,100, because your vehicle is down through breakdown, accident or theft.
c) ADAC overnight accommodation credit: accommodation costs for up to €360, if additional expenses are incurred because of your vehicle breakdown, accidents or theft or because of illness.
d) ADAC transport credit: for driving and flight passes for rail, ship or air passes (Flight: Economy class) for you and / or a maximum of 8 passengers when, because of mishap, accident, theft, an illness or other emergency onward or return journey with the original transport is no longer possible.
e) Lawyer’s fees and medical expenses credit: in an accident or an acute illness to pay
Lawyer, doctor and hospital costs up to €1,300, also added to the ADAC emergency loan.
f) Cash and emergency financial assistance service: when the ADAC loans are not sufficient or in emergency money for other than the above purposes is needed, we will link up with your bank, another institute or a person mentioned by you to ensure quick disbursement of cash to your travel site possible.
In this case, we accept the charges of transfer or disbursement of up to €103.If to set up a bank transfer is not enough, ADAC safe insurance-AG can grant you a loan, or assistance in the form of cash payments.
The condition is that you justify your financial needs and show us a guarantor designate
or a deposit of the required amount in the Federal Republic of Germany.

2. Scope
The ADAC credits apply in geographic Europe, with the exception of Germany, in the countries outside Europe bordering the Mediterranean and the Canary Islands, the Azores and Madeira.
The cash service and emergency assistance can be used around the world with the exception of Germany.

3. Validity
ADAC cash loans and service / emergency assistance can only be used during the duration of the ADAC Plus membership.

4. Credit exposure
a) The maximum value of the ADAC loans is limited. You can only borrow up to the amount of the invoice amount, or up to the value of the respective ADAC loans - depending on the intended use .
b) The ADAC loans will be in the form of payment guarantees to the foreign creditor and emergency cash assistance as cash payout. It provides the relevant amount in euros or the current substantial equivalent in foreign currency. The ADAC safe Versicherungs-AG may require you to provide to ADACKredite, Cash and emergency assistance service a written acknowledgment of debt in the amount of amounts granted.
For ADAC loans and cash assistance and emergency service you can use the competent ADAC emergency station in Abroad or the ADAC headquarters in Munich (around the clock service available).

5. Settlement of loans
The ADAC safe Versicherungs-AG will claim for a foreign currency amount of credit
converted into euros at the valid daily rate on the day of our invoicing. You are
obliged to repay the loan within 14 days after receipt of the invoice to repay. If the
Credit is overdue, the ADAC safe Versicherungs-AG entitled to charge interest of up to 2% above the Bundesbank fixed base rate to rise.

6. Liability
The ADAC safe Versicherungs-AG is not liable for the conduct and performance of the invoice-issuing party. Such party acts on your request alone. Companies are not selected and recommended by us. If the service provided is too late, bad or too expensive, your claim is directly with the service provider. Because claims may become statute-barred the complaint must be made immediately upon discovery of the defect, preferably in person or by registered letter. If necessary, you can use the Legal Centre of ADAC or an ADAC emergency station for advice and assistance.

Important information: If you need to use ADAC credit, please contact the relevant ADAC Emergency station abroad or the ADAC's headquarters in Munich, Tel D * (89) 22 22 22 (round the clock service available).
If a loan granted to you is not repaid by the due date your ADACPlus Membership may be converted to an ADAC membership without ADACPlus benefits with immediate effect.
Offsetting credit repayments with safe-insurance benefits can only be permitted if the ADAC-safe insurance company agrees the reason and the amount in question.

* Prefix numbers from abroad can be found on the last page of your service booklet



Assistance in ADAC breakdown assistance centres 24-hr. - Service for breakdown assistance for towing for salvage Tel. 0,180 2 22 22 22 (6 CenVAnruf from the fixed net of the T·Home; if necessary. deviating prices from portable radio nets)
Help in Germany
ADAC breakdown assistance centres 24-hour service
• for Roadside Assistance
• for towing
• for salvage
Tel 0 180 2 22 22 22
(6 Cents per call from the landline of the T • Home; possibly differing prices from mobile networks)
Mobile 22 22 22 (all networks)

ADAC Munich 24-hour service
• for further vehicle benefits:
Phone (0 89) 76 76 70
Fax (0 89) 76 76 22 99
• for illness / injury:
Phone (089) 76 76 76
Fax (0 89) 76 76 25 01

Assistance abroad
ADAC foreign emergency stations:
Phone no. see below.

ADAC Munich 24-hour service
• for vehicle damage:
Tel. D (89) 22 22 22
Fax D (89) 76 76 22 88
• for illness/injury:
Tel. D (89) 76 76 76
Fax D (89) 76 76 25 01

Please note for all calls:
Please do not put on until the tone sounds, your call will have a queue immediately to the next invention will be free to place phone running. Please keep your documentation ready in any telephone conversation. Telephone requests for services are against receipts. Send us the original invoices and receipts along with a claim subsequently.

Code numbers for Germany

Australia
00 11 49-

Cuba
119 49-

Estonia
8+00 49-
+ = Wait for dial tone

Hong Kong
001 49-

Japan
001 49-

Canada
011 49-

Kenya
000 49-

Lithuania
810 49-

Mexico
98 49-

Russia
810 49-

Serbia/Montenegro
99 49-

South Africa
09-49-

Thailand
00149-

USA
011 49-


Code 0049 – for
• all other European countries
• Brazil, China, Israel, Morocco, New Zealand, Turkey, Tunisia, Venezuela

ADAC-Schutzbrief Versicherungs-AG, Am Westpark 8, 81373 München
Chairman of the Supervisory Board: Peter Meyer
Board of directors: Joseph Halbig, Raimund Müller, Heinz-Peter Welter
Legal status: corporation with headquarters in Munich
Registered at AG Munich, HRB 45 842

General German Automobile Club • On Westpark 8, 81373 München
President Peter Meyer
Registered at the Munich District Court, No 304






Assistance abroad
If you are in a country without ADAC emergency station or you cannot get through to the station responsible, you can get assistance through ADAC Munich, 24-hour service, telephone no. see above.







Country
Competent ADAC emergency station (German)

Roadside Assistance of automobile clubs (24-hour service)

Belgium

​

07 03 44 777
Denmark
79 42 42 85

​

France
08 25 800 822
on motorways only on emergency telephones

Greece
21 09 60 12 66
104 00
Great Britain

​

0800 02 89 018
Italy
03921041
8 00 11 68 00
Croatia
Zagreb 1011 3 44 06 66
987 or 01 987
Netherlands
05 92 39 05 60
088 26 92 888
Norway

​

81 00 05 05
Austria
01 251 20 60
120
Poland
061 831 98 88

​

Portugal
00 34 935 08 28 08
Lisbon 21 94 29 103 Porto 22 83 40 001
Rumania
Bucharest (021) 2 23 45 25
Bucharest (021) 2 22 22 22 or (021) 2 22 15 53
Sweden

​

020912 912
Switzerland

​

140 or via mobile phone 03 18 50 53 11
Serbia
Belgrade 011 333 1111
01 11 98 00
Slovakian Rep.
00 42 02 61 10 43 51 or 00 42 02 61 10 43 52
18 124
Slovenia
00 38 51 344 06 50
(1) 9 87 or Ljubljana (01) 530 53 53
Spain
935082828
9 15 93 33 33 oder 900 112222
Czech. Republic.
2 61 10 43 51
12 30
Turkey
Istanbul (02 12)288 71 90

​

Hungary
0 61 345 1717
1 88 or via mobile phone 06 13 45 17 44
USA/Canada
1-888-222 -1373

​

Cyprus
00 30 21 09 60 12 66
02 31 31 31











Leistungsverzeichnis „Plus“ englisch
Valid from 1 January 2008
ADAC concluded a group insurance contract with ADAC-Schutzbrief Versicherungs-
AG, Munich, for ADACPlus members which is subject to the terms and conditions
of group insurance of the ADAC-Schutzbrief Versicherungs-AG governing
the ADACPlus membership. The cover extends to Europe-wide, vehicle-related
benefits like assistance following breakdown, accident, vehicle theft and worldwide
person-related benefits for ADACPlus members and their families in the
event of illness, injury and death and other emergencies.
Cover applies to incidents occurring within the European area of coverage and,
where the benefits defined in §§ 12–21 are provided world-wide, also those
occurring anywhere in the world. The European area of coverage extends to
geographic Europe including Germany, the non-European countries bordering the
Mediterranean Sea, the Canary Islands, the Azores and Madeira.
Benefits defined in § 22 and § 30 will be provided from the borders of the European
area of coverage. This will also apply in cases where the incident has
occurred outside the European area of coverage.
The ADACPlus membership protects you as a member, your spouse/partner and
your minor children regardless of whether you travel together or separately. The
benefits provided in the event of illness, injury, death and other emergencies
(§§ 12–21) apply to you and your family regardless of the mode of transport
chosen, e.g. also to air and rail travel. Cover shall extend to all vehicles registered
in the name of one of you. Third party vehicles are also covered, if driven by you or
your spouse/partner. The commencement and the end of insurance cover are
based on the terms and conditions of ADACPlus membership.
The benefits relating to illness, injury, death and other emergencies (§§ 12–22)
apply when you are on a journey. A journey means that you are more than 50 km
(distance covered) from your place of residence. In the European area of coverage
you are covered (according to § 4) if, by the time the incident occurred, the journey
since leaving your place of residence did not exceed 92 days. Outside the
European area of coverage you are covered, if the journey did not exceed 45 days
between leaving the place of residence and the occurrence of the incident.
Based on the design and the facilities for the transport of persons, the vehicle may
not have more than 9 seats (including the driver's seat) and must not exceed a
total width of 2.55m, a total length of 10 m, a height of 3.00m, a maximum gross
weight of 3.5 t. The same applies to the attached trailer. All dimensions indicated
refer to the vehicle including load. The trailer shall not have more than one axle.
Axles with a distance of less than 1.00m from one another are considered one
axle. Cover shall also apply to mobile homes with a maximum height of 3.2m
including load and a maximum gross weight of 7.5 t. For mobile homes exceeding
the above maximum dimensions the following benefits shall be excluded: Off-road
recovery (§ 26), vehicle recovery (§ 30), pick-up service (§ 31) and if the car is a
total loss, transport from the place of the incident to the storage site (§ 33 No. 2).
In the case of an incident our ADAC assistance centres abroad or our 24-hour
assistance centre in Munich will assist you. You will find the telephone numbers of
the ADAC assistance centres on the cover of the ADACPlus service booklet. For
each benefit, call the emergency numbers specified, so we will be able to help
you. We will refund documented telephone expenses incurred to request
assistance. Please keep your documents ready when calling. Send us the original
bills and receipts together with a claims report.
If a third party is liable to provide benefits following a claim, such third party
commitment will have priority. If you report this claim to ADAC-Schutzbrief Versicherungs-
AG, it will undertake advance performance according to its terms and
conditions of insurance.

Important information for ADACPlus members
Services and benefits specified in this booklet

The following pages will inform you how to obtain assistance and indicate the
procedure to follow in the individual case. The explanations are based on the
terms and conditions of group insurance of the ADAC-Schutzbrief Versicherungs-
AG (hereinafter referred to as ADAC) and the ADAC credit terms and conditions
under the ADACPlus membership. The group insurance conditions also define
the insured persons and vehicles and the countries in which the ADACPlus
membership is valid.

Person-related assistance in an emergency
for ADACPlus members

Medical repatriation in the event of acute and
unexpected illness / injury

If you suffer on a journey from an acute and unexpected illness or an injury, see a
doctor and call ADAC Munich on (0 89) 76 76 76 when travelling in Germany –
when abroad, call the local ADAC assistance centre (telephone number see cover
of the ADACPlus service booklet) or ADAC Munich. Keep the telephone number of
the attending doctor and your identification documents ready. Please ensure payment
of medical expenses.

In European countries other than Germany you can use
the ADAC credit. Identification documents should travel with the patient. We will
co-ordinate the necessary repatriation with the attending physician and provide
the required medical care and escort (physician, paramedics) during transport. In
addition, ADAC will organise a bed in a German hospital and cover the costs of
transport and of escorts. If necessary, we will also take care of your luggage.
➜ see § 12 of the terms and conditions of insurance.

Accommodation costs in the event of illness or injury
If one of the above events occurs, involving you, your spouse/partner or minor
children, and requires additional overnight accommodation, ADAC will help organise
accommodation and cover the cost up to a maximum of three nights and
€ 65.00 per night and person. Please send us the original bill. In Germany call
ADAC Munich at (0 89) 76 76 76, when abroad call the local ADAC assistance
centre (telephone number see cover of the ADACPlus service booklet) or ADAC
Munich.
➜ see § 13 of the terms and conditions of insurance

Hospital visit
If, on a journey, you are hospitalised for more than two weeks, ADAC will help
you organise a hospital visit by friends or relatives and cover the travel and
accommodation expenses up to a maximum of € 512.00.

Please send us the original bills and receipts together with a certificate attesting the hospital stay.
➜ see § 14 of the terms and conditions of insurance.

Escort service for children
If you are ill or injured on a journey and are no longer able to take care of the
children under 16 years of age travelling with you, ADAC will organise an escort to
take the children to your place of residence and will cover the costs. The same
applies to your own children over 16 years, if disabled and in need of constant
care. In Germany call ADAC Munich at (0 89) 76 76 76, when abroad, call the local
ADAC assistance centre (telephone number see cover of the ADACPlus service
booklet) or ADAC Munich. Please ensure that your children carry their identification
documents.
➜ see: § 15 of the terms and conditions of insurance.
Premature return
In the event of premature return due to an emergency (e.g. death of a close
relative), ADAC will cover the additional travel back to your place of residence or to
the place of the incident plus accommodation up to a maximum of € 2,600.00 per
incident. Where required, we will also take your vehicle home, if the incident
occurred in Europe, and cover the costs. Keep the vehicle data and the collection
address ready. For transports from foreign countries, leave the key, certificate of
registration and a luggage check list with your vehicle. ADAC will help you organise
the return journey. Please call ADAC Munich at (0 89) 76 76 70 when motoring
in Germany, abroad call the local ADAC assistance centre (telephone number see
cover of the ADACPlus service booklet) or ADAC Munich Germany* (89) 22 22 22.
If your vehicle needs to be recovered, please keep the vehicle data and the exact
collection address ready.
➜ see § 16 of terms and conditions of insurance.
Assistance in special emergencies
ADAC will initiate the necessary measures and cover the costs up to a maximum
of € 500.00 per incident. In the event of death in Germany, we will only cover the
cost of the transportation of bodily remains up to € 500.00. In Germany, call ADAC
Munich on (0 89) 76 76 70, abroad call the local ADAC assistance centre (telephone
number see cover of the ADACPlus service booklet) or ADAC Munich Germany*
(89) 22 22 22.
➜ see § 17 of the terms and conditions of insurance.

Repatriation of pets
ADAC will bring a pet (dog or cat) that you took along on your journey to your
place of residence or to a person mentioned by you and/or an animal shelter in
Germany, if you are unable to look after it due to illness, injury or death. In
Germany please call ADAC Munich on (0 89) 76 76 76, abroad call the local ADAC
assistance centre (telephone number see cover of the ADACPlus service booklet)
or ADAC Munich. The animal must be healthy and not dangerous. If required, we
can obtain a certificate by a veterinary surgeon or officer. The costs of repatriation
will be covered.
➜ see: § 18 of the terms and conditions of insurance.

Dispatch of medication and spectacles abroad
ADAC will locate the required prescription drug, if it is not available abroad, in
consultation with the attending physician, or your replacement spectacles and
expedite them to the nearest customs railway station or customs airport. Costs
will be covered to the exception of the costs for drug and/or replacement
spectacles. Please call the local ADAC assistance centre (telephone number see
cover of the ADACPlus service booklet) or ADAC Munich Germany* (0 89) 76 76 76.
Please indicate the telephone numbers of the attending physician and of your
family doctor when calling.
➜ see § 19 of the terms and conditions of insurance.

Assistance following the loss of travel documents abroad

In the case of loss/theft of your passport, ID or driver's licence abroad we will
help you obtain replacement documents. We will also get your credit cards
blocked if requested. Please call the local ADAC assistance centre (telephone
number see cover of the ADACPlus service booklet) or ADAC-Munich Germany*
on (89) 22 22 22. Send us the police report concerning the loss and the confirmation
of the foreign issuing office. We will cover additional telephone, travel and
accommodation expenses incurred in obtaining the replacement documents
plus the official fees of the issuing office abroad up to a maximum of € 260.00
per claim.
➜ see § 20 of the terms and conditions of insurance.

Interpreter service abroad
Our assistance centre staff and/or our multilingual doctors will be available for
interpretation services in the case of an accident, illness, death or difficulties with
authorities abroad. For assistance, please call the local ADAC assistance centre
(telephone number see cover of the ADACPlus service booklet) or ADAC Munich
Germany* on (89) 22 22 22. If required, we will also provide an official interpreter
and cover the costs up to a maximum of € 160.00.
➜ see § 21 of the terms and conditions of insurance.
Vehicle recovery, if driver is unfit to drive
Within Europe, ADAC will send an ADAC driver to chauffeur the vehicle, its
passengers and the luggage back to the place of residence. Expenses for the
driver will be covered. Make sure a doctor certifies that you are unfit to drive and,
if possible, call 3 days before the scheduled return journey. If in Germany, please
contact ADAC Munich on (0 89) 76 76 76, if abroad, the ADAC assistance centre
(telephone number see cover of the ADACPlus service booklet) or ADAC Munich.
Keep the telephone number of the attending physician ready.
➜ see § 22 of the terms and conditions of insurance.

Vehicle-related assistance in an emergency
for ADACPlus members

Breakdown and accident assistance in Germany

The ADAC road patrols operate on all federal motorways, in big cities and
conurbations. The costs of such assistance are covered by the membership fee. In
addition to the ADAC road patrol force ADAC-appointed agents will provide
assistance on a 24-hour basis.
For ADACPlus members ADAC covers the costs of:
_ Breakdown and accident assistance at the roadside up to a maximum of
€ 200.00;
_ Towing following breakdown or accident to the nearest suitable garage up to a
maximum of € 200.00;
_ Vehicle off-road recovery, full amount.
ADAC helps you 24 hours a day: on motorways via the emergency call points.
Make sure you ask for ADAC assistance. On all other roads via the national breakdown
assistance number 0 180 2 22 22 22 (0.06 €/call in the fixed network).
Mobile phone owners simply call 22 22 22.
➜ see § 23, § 25, § 26 of the terms and conditions of insurance

Breakdown and accident assistance abroad
Contact the nearest ADAC assistance centre or the local automobile club. On
motorways assistance can be arranged using the emergency call points. The
telephone numbers of the ADAC assistance centres abroad and of the assistance
centres of the most important European automobile clubs can be found on the
cover of this service booklet.
➜ see § 23, § 25, § 26 of the terms and conditions of insurance
Assistance with lost or defective car keys
If your vehicle is immobilised following the loss, theft or defect of the car key, we
will help you obtain a replacement key if your vehicle's mobility cannot be restored
immediately on site. The same applies if an immobiliser or car keys locked in your
car prevent mobility. If in Germany, call ADAC Munich on (0 89) 76 76 70, if abroad,
call the local ADAC assistance centre (telephone number see cover of the ADACPlus
service booklet) or ADAC-Munich Germany* on (89) 22 22 22. We will cover
the costs up to a maximum of € 120.00. Only the costs of the replacement key will
be at your expense.
➜ see § 24 of the terms and conditions of insurance

Accommodation costs following immobilisation of your vehicle
If you have to stay overnight following a breakdown, accident or vehicle theft
in Germany or abroad, ADAC will help you find a hotel and cover accommodation
for all passengers up to a maximum of three nights and € 65.00 per night and
person. Instead of accommodation on the day of the incident, travel expenses up
to € 65.00 may be refunded. If in Germany, please call ADAC Munich on (0 89)
76 76 70, if abroad, call the local ADAC assistance centre (telephone number
see cover of the ADACPlus service booklet) or ADAC Munich Germany* on (89)
22 22 22. Please send us the original bill together with a copy of the repair bill, the
police report or the scrapping certificate.
➜ see § 27 of the terms and conditions of insurance

Transfers following immobilisation of vehicle

Following a breakdown, accident or vehicle theft, ADAC will cover the costs of
public transport or taxis up to a maximum of € 30.00. Make sure you submit the
original tickets and taxi receipts as well as a copy of the repair bill and/or of the
scrapping certificate or a copy of the police report.
➜ see § 28 of the terms and conditions of insurance.

Travel expenses following immobilisation of vehicle

ADAC will help you organise the return journey by train or airplane or get you a hire
car. Membership includes a first-class rail fare to the place of destination and back
to either the place of the incident or the ADACPlus member’s place of residence. It
also covers the travel expenses for the person collecting the vehicle. If, instead of
the railway or aircraft you use a hire car, we will provide an ADACClubMobile or
another vehicle free of charge for the duration (max. 7 days) of the vehicle
immobilisation if the incident occurs in Germany. In the event of an incident
abroad, we will cover the costs of a hire car for the direct return journey to your
place of residence up to € 500.00. Otherwise, we will arrange for a hire car. We
will cover € 52.00 per day of vehicle immobilisation, maximum 7 days or a total of
€ 364.00. Please note that for most car rentals, especially abroad, you will need a
credit card. In cases where the distance exceeds 1200 km, we will cover the air
fare to the ADACPlus member’s place of residence. In Germany, please call
ADAC Munich on (0 89) 76 76 70, abroad call the local ADAC assistance centre
(telephone number see cover of the ADACPlus service booklet) or ADAC-Munich
Germany* on (89) 22 22 22. Please send us the original tickets or car hire bills
along with a copy of the repair bill, the police report or the scrapping certificate.
➜ see § 29 of the terms and conditions of insurance.

Vehicle recovery

Following a breakdown or accident or after your stolen vehicle is found, ADAC
will organise recovery. Experienced ADAC-appointed contractors will return your
vehicle to your place of residence. In addition, we cover the towing costs to the
storage site and the storage and security fees. In Germany call ADAC Munich on
(0 89) 76 76 70, abroad call the local ADAC assistance centre (telephone number
see cover of the ADACPlus service booklet) or ADAC Munich Germany* on (89)
22 22 22. Before your vehicle is returned, make sure the damage and the repairworthiness
are assessed by a garage. Keep vehicle data, collection address and
precise destination address ready. For recovery from abroad, leave your key,
registration certificate and a luggage list in the vehicle.
➜ see § 30 of the terms and conditions of insurance

Pick-up service in Germany

In the event of a breakdown or accident in Germany, ADAC will return the vehicle,
the driver and the passengers to the ADACPlus member’s place of residence.
➜ see § 31 of the terms and conditions of insurance.

Spare parts dispatch abroad

Following a breakdown, accident or the theft of vehicle parts, ADAC will locate the
necessary parts and expedite them freight paid to the foreign garage or to the
nearest customs rail station/airport. Make sure the garage specifies the required
parts exactly. Keep the address of the garage, the registration certificate and, if
necessary, the engine number ready. Call the relevant ADAC emergency centre
(telephone number see cover of the ADACPlus service booklet) or ADAC Munich
Germany* on (89) 22 22 22. Please send us the original bill for any spare parts
collection costs incurred. Apart from procurement costs and dispatch costs we will
also cover the costs of transport to the garage and the repatriation of replacement
parts.We will charge you for the spare parts and customs.
➜ see § 32 of the terms and conditions of insurance.
Customs clearance and vehicle scrapping abroad

In the event of a total loss abroad, ADAC will take care of any formalities with
authorities and bear the customs duties and the charges for scrapping, towing and
storage. If required, we also take care of your luggage. Call the local ADAC
assistance centre (telephone number see cover of the ADACPlus service booklet)
or ADAC Munich Germany* on (89) 22 22 22. Please keep the vehicle data and
the exact storage address ready.
➜ see § 33 of the terms and conditions of insurance


Group insurance credit benefits
for ADACPlus membership
1. Scope and object
The ADAC credit benefits set out below are an ADACPlus membership insurance
benefits of the ADAC-Schutzbrief Versicherungs-AG and are provided for the listed
purposes and scope.
a) ADAC emergency credit: For emergency situations abroad totalling a maximum
of € 1,228.00 to be used for the payment of repair, towing and breakdown
service costs, medical treatment and hospital expenses, lawyer’s fees, expert
reports, traffic penalties and on-the-spot fines for motoring offences.
b) ADAC car hire credit: Maximum of € 1,100.00 for a hire car, if your vehicle
cannot be used due to breakdown, accident or theft.
c) ADAC overnight accommodation credit: Maximum of € 360.00 for accommodation
costs, if your vehicle cannot be used due to breakdown, accident or
theft, or if additional accommodation is required due to illness.
d) ADAC transport credit: For the payment of rail, boat or air fares (flights:
economy class) for the Schutzbrief policy holder and/or a maximum of 8 passengers,
if the onward or return journey cannot be made in the original vehicle
due to breakdown, accident, theft, illness or some other emergency.
e) Lawyer's fees and medical expenses credit: Maximum of € 1,300.00 to
be used and/or combined with ADAC emergency credit for the payment of
lawyer's, doctor's or hospital fees in the case of an accident or sudden illness.
f) Cash service and financial assistance in emergencies. If the ADAC credit
is not sufficient, or if you need money for purposes other than indicated
above, we will contact your bank, another institute or a person named by you to
arrange prompt payment of cash at your destination. In this case we will cover
the charges for the transfer or payment up to a maximum of € 103.00. In
addition to arranging the bank contact, ADAC-Schutzbrief Versicherungs-AG
can grant you further credit and/or cash payments, provided that you justify and
document the expense, name a guarantor or arrange for the deposit of the
relevant amount in Germany.
2. Area of coverage
The ADAC credit benefits are valid in geographic Europe, except Germany, in the
non-European countries bordering the Mediterranean, in the Canary Islands, the
Azores and Madeira. Cash services and emergency financial assistance (item f.)
can be used worldwide with the exception of Germany.
3. Period of validity
The ADAC credit benefits and our cash and emergency financial assistance may
only be used during the period of validity of ADACPlus membership.
4. Credit procedure
a) The value of ADAC credit is limited and must not exceed the invoice amount
or the specified credit line of the individual ADAC credit dependent upon the
purpose.
b) ADAC credit are supplied in the form of payment guarantees for the invoiceissuing
party, whereas cash services and emergency financial assistance
provide for cash. They are limited to the amounts quoted in Euro or the foreign
currency equivalent. For ADAC credit, cash services and emergency financial
assistance, ADAC-Schutzbrief Versicherungs-AG may ask you to submit a
written acknowledgement of debt quoting the amount granted. For the use of
ADAC credit, cash services and emergency financial assistance, please contact
the relevant ADAC assistance centre abroad or the ADAC head office in Munich
(24 hour service).
5. Accounting procedure
ADAC-Schutzbrief Versicherungs-AG will claim payment in Euro. Foreign currency
credits will be converted at the exchange rate effective on the day of ADAC
invoicing. You are obliged to refund the amount within 14 days following receipt of
invoice. Interest on overdue invoices shall accrue from the date when payment
becomes due at a rate of 2% above the German Federal Bank’s base rate.
6. Liability
ADAC shall not be held responsible for the behaviour and the services provided
by the invoice-issuing party. Such party acts upon your request only. We do not
appoint or recommend firms. In the event that the service is not performed,
delayed or badly performed or if it proves too expensive, you must address the
invoice-issuing party directly for any claims. Since claims may become statutebarred,
they must be raised immediately after you notice the fault or defect, if
possible personally or by registered letter. If necessary, contact the ADAC Legal
Department or an ADAC assistance centre for advice and support.
Important information: If you need an ADAC credit, please contact the local
ADAC assistance centre abroad or the ADAC Munich head office in Germany* on
(89) 22 22 22 (24-hour service).
If you fail to refund the amount of credit by the due date, your ADACPlus
membership may be converted to an ADAC membership without ADACPlus
benefits with immediate effect. Setting off credit repayments against refundable
Schutzbrief benefits is only permitted, if ADAC-Schutzbrief Versicherungs-AG
accepts the reason and amount in question.
*For international area codes, please refer to the back of your ADACPlus service booklet.
Please note that phone numbers starting with 0180 can only be reached from Germany.
Allgemeiner Deutscher Automobil-Club e.V.
Am Westpark 8, 81373 München, phone (089) 76 76 0
President: Peter Meyer
Registered at the Local Court Munich, No. 304
ADAC-Schutzbrief Versicherungs-AG
Am Westpark 8, 81373 München, phone (0 89) 76 76 0
Chairman of the Supervisory Board: Peter Meyer
Board of Directors: Josef Halbig, Raimund Müller, Heinz-Peter Welter
Legal form: company limited by shares and based in Munich
Registered at the Local Court Munich HRB 45 842
Revised in November 2007

I am somewhat puzzled by this post especially section 4 which states that Anyone can Acquire Adac plus membership, I myself was a member for about 5/6 years and despite numerous unanswered emails that I sent to Adac and telephone conversations that I had with their various operators they continued to send and correspondence in the German language, which I don't understand so when I received a letter as other Funsters on here also said they'd received but didn't understand about 2 years ago I showed it to a neighbour who is German but now as British as myself and he explained that it read ",They Adac could no longer continue my full membership of Adac plus due to my not being resident in Germany, and would only provide roadside breakdown cover in UK/Europe but NOT Repatriation from Europe to UK in the event of unrepairable breakdown, after numerous calls to Adac to clarify this I eventually decided to reluctantly discontinue my membership.

 

[MisterB]

gwyntaxi

check the date that the 'original post' was made ...... hope you didnt spend too long going through the terms and conditions !!

 

[Badknee]

Shame about it ending for us because I know they supplied a great service.

 

[peterc10]

I am somewhat puzzled by this post especially section 4 which states that Anyone can Acquire Adac plus membership, I myself was a member for about 5/6 years and despite numerous unanswered emails that I sent to Adac and telephone conversations that I had with their various operators they continued to send and correspondence in the German language, which I don't understand so when I received a letter as other Funsters on here also said they'd received but didn't understand about 2 years ago I showed it to a neighbour who is German but now as British as myself and he explained that it read ",They Adac could no longer continue my full membership of Adac plus due to my not being resident in Germany, and would only provide roadside breakdown cover in UK/Europe but NOT Repatriation from Europe to UK in the event of unrepairable breakdown, after numerous calls to Adac to clarify this I eventually decided to reluctantly discontinue my membership.

gwyntaxi

You seem to have made the same mistake twice, see your previous post #27. Since that previous post several posters have pointed out that the original post you have replied to twice was an old one from 2013. The ADAC rules have changed since then.

 

[gwyntaxi]

gwyntaxi

You seem to have made the same mistake twice, see your previous post #27. Since that previous post several posters have pointed out that the original post you have replied to twice was an old one from 2013. The ADAC rules have changed since then.

Yes thanks for that, I just noticed the date, seems others have made the same mistake, puzzles me why these old posts keep cropping up time after time.

^{_{Subscribers  do not see these advertisements}}

 

[gwyntaxi]

gwyntaxi

check the date that the 'original post' was made ...... hope you didnt spend too long going through the terms and conditions !!

Thanks for pointing that out I only just noticed the date, seems others also made the same mistake, I’m puzzled as to why these very old posts keep cropping up time after time.

 

[peterc10]

Thanks for pointing that out I only just noticed the date, seems others also made the same mistake, I’m puzzled as to why these very old posts keep cropping up time after time.

Well in this case you only have yourself to blame for this old post cropping up again. It was your previous post that resurrected this thread . See the difference in dates between posts numbers 26 and 27. My guess is that you found it when searching for something else and answered it without checking the dates. Been there and got that T shirt myself, so now always try to remember to check the date first .