canopus
LIFE MEMBER
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I believe there is currently a recall for that model by Dometic, might be worth checking your serial number with them,
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Good luck if you do contact Dometic. I rang a week ago for advice on a warranty issue and still waiting for promised call back. I have nudged them twice and they are really apologetic but NOTHING happens. I have now contacted listed service centre and they are sending engineer on Wednesday.
I know it is the P.C.B. but off course they do not carry them and will only order after inspection. New Year trip now cancelled!
Cheers
Bernie:Angry:
Put your post code into this page to find the nearest approved engineer. There is a chap in Northampton called Malcolm Rock who might be near enough to you. I have used him twice and he is very knowledgable: he used to work for Dometic but is now a freelance. I believe Jock & Rita have also called him out to fix a problem and recommend him too.
http://www.dometicapproved.co.uk/service.aspx
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Put your post code into this page to find the nearest approved engineer. There is a chap in Northampton called Malcolm Rock who might be near enough to you. I have used him twice and he is very knowledgable: he used to work for Dometic but is now a freelance. I believe Jock & Rita have also called him out to fix a problem and recommend him too.
http://www.dometicapproved.co.uk/service.aspx
Eventually got to speak to a lady who gave me a call ref number and said someone would call me back. Im not very optimistic :Angry:
Done that also - Chase Caravans in Cannock I suspect. Voice mail on both landline and mobile. How do these people run a business when they are incommunicado?
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Probably busy working on other people's vans. Ian from Chase Caravans came out to change the oven thermostat for me as the first step in the still on-going Dometic process. He was very helpful and very patient when it took forever to get the control panel back in alignment after taking the oven out.
You have a better memory than I Philip. It never was very good, but it seems to be getting worse these days. :Sad:clipped....... I believe Jock & Rita have also called him out to fix a problem and recommend him too.
http://www.dometicapproved.co.uk/service.aspx
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Good luck if you do contact Dometic. I rang a week ago for advice on a warranty issue and still waiting for promised call back. I have nudged them twice and they are really apologetic but NOTHING happens. I have now contacted listed service centre and they are sending engineer on Wednesday.
I know it is the P.C.B. but off course they do not carry them and will only order after inspection. [HI]New Year trip now cancelled![/HI]
Cheers
Bernie:Angry:
Hi Jock
Yes its sorted now - the PCB had to be replaced but the buggers know how to charge £175 from BJ leisure just down the road. Leisure spares wanted £206, although I did see one on ebay from Spain for £90 including free postage. Didn't risk sending for it as sods law it wouldn't have arrived in time - we are away in the van over Xmas then straight over the channel in the New Year.
Ken & Lynda
[HI]PS If anyone is any good at fault finding on PCB's Ive kept the old one. I suspect it might be the changeover relay i.e. gas, 12, mains[/HI]
Unless you are somewhere nice and warm why cancel ?
A largish plastic container outside the door will be fine at this time of year :thumb:
Happy to have a go for you.. I work down to component level on all sorts of things and I suspect that controller will be pretty basic :thumb:
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