Called Safegaurd today to inquire about the insurance for my new van that I'll be picking up in Germany. I explained to the guy on the other end what i was looking for and he explained the cover available, while explaining the cover he said numerous time how I would be cover to drive home anywhere in England. I asked him if the only covered England and not the UK and he didn't understand what I meant. After politely telling him I don't live in England and I live in Scotland he then told me he wasn't sure if they cover outside England, i asked him a couple of time if he meant the UK I honestly don't think he had a clue what I meant. Anyway he came back and said yes we do cover Scotland, while I could have told you that as your company is a UK company.
After this was sorted out he then went on to tell me what they could offer.
I am covered with the dealer to get me to the port and Safegaurd will cover me fully comp from there to home in Scotland, they will also cover me fully comp for any work or accessories I need to get done IE: fit alarm, solar panel, awning. This cover will last for 30 days to give me time to get MH reg'd at a cost of £380 per annum and covers anywhere wait for it in England, I politely told him I was getting fed up of this and as he is giving me false information while telling me the terms and conditions of the policy. He still didn't see the difference so after I spoke to his supervisor and asked him to listen to the call he came back 5 mins later with a new price of £330 for the full UK in the first 30 days or when I get van reg'd whatever comes first. After this the policy converts to normal T&C's
After this was sorted out he then went on to tell me what they could offer.
I am covered with the dealer to get me to the port and Safegaurd will cover me fully comp from there to home in Scotland, they will also cover me fully comp for any work or accessories I need to get done IE: fit alarm, solar panel, awning. This cover will last for 30 days to give me time to get MH reg'd at a cost of £380 per annum and covers anywhere wait for it in England, I politely told him I was getting fed up of this and as he is giving me false information while telling me the terms and conditions of the policy. He still didn't see the difference so after I spoke to his supervisor and asked him to listen to the call he came back 5 mins later with a new price of £330 for the full UK in the first 30 days or when I get van reg'd whatever comes first. After this the policy converts to normal T&C's