Giddy Lynn
Free Member
Hi all
This is an urgent request please for information on an article I saw printed in the 'Which Motorhome' regarding the law being changed in the customers favour for returning a problem Motorhome. Can anyone enlighten me as I cannot find it and I am not sure if this only stands within the first month of purchase.
Some of you may have seen my story in the 'Beginners' Section - Not a good first 2 weeks
I purchased this motorhome from Lowdhams Huddersfield 31.10.15 and brought it home.
Just briefly the motorhome is still with the dealer from 11/11/15 for items on it that was not working but then informed me that they have had a letter from Ford for a Recall for Oil Filter change. After a few days of chasing they then inform me that they have been told by Ford it also has a recall for Piston Software .
I have phoned Ford to see when letters were sent out and they were 29/9/15 & 8/4/15 to the customer. This letter would have gone to the previous owner but any dealer who takes in a vehicle would see a bulletin on the computer once they log the reg no. in or the vin nu.
Do I have any rights on asking for my full money back. Fed up with all this hassle.
This is an urgent request please for information on an article I saw printed in the 'Which Motorhome' regarding the law being changed in the customers favour for returning a problem Motorhome. Can anyone enlighten me as I cannot find it and I am not sure if this only stands within the first month of purchase.
Some of you may have seen my story in the 'Beginners' Section - Not a good first 2 weeks
I purchased this motorhome from Lowdhams Huddersfield 31.10.15 and brought it home.
Just briefly the motorhome is still with the dealer from 11/11/15 for items on it that was not working but then informed me that they have had a letter from Ford for a Recall for Oil Filter change. After a few days of chasing they then inform me that they have been told by Ford it also has a recall for Piston Software .
I have phoned Ford to see when letters were sent out and they were 29/9/15 & 8/4/15 to the customer. This letter would have gone to the previous owner but any dealer who takes in a vehicle would see a bulletin on the computer once they log the reg no. in or the vin nu.
Do I have any rights on asking for my full money back. Fed up with all this hassle.