Zenec radio head

[Speve]

Hi there I am having problems with my radio it’s a Zenec Z-E3726 can’t get any sound out of it after checking all of the settings and all of the connections on the back.
I think as per normal the instruction books are designed to be read by an electronics expert not the end user( well that’s my take on it) they can’t put it in plain words that the layman can interpret.
I’m also having problems connecting anything via blue tooth via the caratec DSP which incidentally I sent away to Germany to have it checked out they tell me it works fine.
I am awaiting a reply from Hymer but I think they must all be on holiday.?
Has anyone out there had similar problems and if so any solutions would be appreciated.
I suspect these radios are pretty crap and might be worth looking at different make.
Thanks in anticipation

 

[Lenny HB]

I think Hymer close to the public for August.
Yet to here anything good about the Zenec unit might be best to cut your losses and buy a decent unit.

 

[Speve]

I think Hymer close to the public for August.
Yet to here anything good about the Zenec unit might be best to cut your losses and buy a decent unit.

Thanks Lenny I believe you are right even if they can sort it under warranty I’m not confident that it’s any good it’s had a few wobbles over the past year.
Any recommendations for a decent one?

 

[Lenny HB]

I'm not really up on the latest offerings I have a Clarion that I'm very pleased with, thats 5 years old now, I swapped it from the last van.
If I was replacing I would probably go for a Kenwood, Pioneer are good but they use a lot of power.

 

[Stewart J]

I must be lucky our Zenec unit is superb and we have had no issues so, is that the witches kiss I wonder.

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[Steve and Denise]

We have a Zenec no UK back up at all, do not waste any time on it you may be better with a Kenwood or similar.

 

[Speve]

I’ve been looking at lots but Pioneer and Kenwood seem to be the best of them probably go for a Kenwood.
Thanks for the reply’s everyone ???

 

[Speve]

I must be lucky our Zenec unit is superb and we have had no issues so, is that the witches kiss I wonder.

Yes ours is good when it works but frustrating when it plays up as there’s nothing to be done with it as no one sells them over here.?

 

[Detnor]

The zenec in my van has been fine, never an issue. I asked Hymer for a data sheet as they have it modified to display the battery/tank data, sorry, we don't do anything. How about the power consumption, no, nothing we record. One niggle was that on my Mercedes base, the power toggle switch is just to switch to engine battery when ignition off.

 

[Speve]

Problem with changing it is that all the connectors will be different and there are also steering wheel controls which I am not so sure about. There’s also a special switch for blue tooth and connection.??

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[Lenny HB]

Problem with changing it is that all the connectors will be different and there are also steering wheel controls which I am not so sure about. There’s also a special switch for blue tooth and connection.??

You can buy the adaptors for the steering wheel controls, unit should come connections to mate in with fiat loom.

 

[jimairi]

Having very similar problems DVT box played up first no reception dvb since August. Sound went on all but sat nav. Full power down. Removal of head unit power cables disconnect and re connected returned sound to all but still no dvb reception. Waiting to get camperuk to look at it as this is a replacement unit as of August 2019. Thinking it might be head unit change for me too.

 

[Speve]

Having very similar problems DVT box played up first no reception dvb since August. Sound went on all but sat nav. Full power down. Removal of head unit power cables disconnect and re connected returned sound to all but still no dvb reception. Waiting to get camperuk to look at it as this is a replacement unit as of August 2019. Thinking it might be head unit change for me too.

I’ve sorted mine out now this may be of assistance.
I discovered that all the speaker cables were connected via the Caratec Digital signal processor, on disconnecting that and connecting a speaker to one of the cables the sound came back so I have done away with the Caratec DSP and connected speaker cables directly to head unit and then put a separate RCA cable for tv to head unit it all works perfectly now so saved quite a few quid. Although could have gone through warranty I think it would have been more hassle and at least I know it’s working and the head unit has a DSP in it already so why they put a separate one in I am at loss to discover.???