Vango Kiawah Chair repairs

[terryr]

Back in 2014 we bought two Vango Kiawah chairs. We thought the were brilliant as they folded down relatively small to fit in our lockers but still had the ability to recline and reasonably high backs. We hadn't used them that much but in 2016 some of the seams started to pull apart. Neither of us is over weight so we contacted Vango and they didn’t want to know as they were outside the guarantee and anyway they don’t have a department to repair chairs. I have contacted Vango many times since and basically they are not interested in helping, the last time they told me not to raise another ticket.

Does anybody know where we can get the material repaired as it seems a shame to bin the chairs as the frames are still really good.

 

[Charlie57]

If you replace don't buy Vango again

 

[TheBig1]

personally I would speak to the local awning repair guy to make better quality covers. Any seamstress could make a set but you need to use heavy duty fabric with industrial sewing machine or you are back where you started after a while

 

[Vipar]

If you are near Maidstone in Kent pm me

 

[terryr]

We live in Basingstoke, Hampshire but unfortunately locked down. Just changed our motorhome on lockdown day so had to put it straight into storage so we haven't had a chance to try it out.

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[Minxy]

If there aren't many areas then you could easily hand stitch them:

• carefully unpick where the edging strip has come away plus a little bit either side where it's still attached
• pin it where it needs to be tucking the material inside (like the filling in a sandwich)
• put a couple of temporary stitches in to hold it in place
• re-stitch it with nylon thread (ie can't break) ensuring you also over-sew where the original stitching ends to stop it pulling out.

You might find it easier to use a small pair of pliers to push/pull the needle through it the material is particularly thick.

 

[windboy]

Family repair service in andover would do also there is a upholstery repair company in Thatcham ( will try to remember the name) both do vehicle upholstery

 

[terryr]

Windboy, if you can remember the names of the Andover company or better still the company in Thatcham it will be a real help when we come out of lockdown.
If all else fails I will try using you advice Minxy Girl thanks.
But a word of warning to all other funsters Vango's service is useless so don't use them, which is a shame as I used to think they were a good brand.

 

[Minxy]

Windboy, if you can remember the names of the Andover company or better still the company in Thatcham it will be a real help when we come out of lockdown.
If all else fails I will try using you advice Minxy Girl thanks.
But a word of warning to all other funsters Vango's service is useless so don't use them, which is a shame as I used to think they were a good brand.

Shame you're not near me otherwise I'd do it for you.

 

[Dramfineday]

If all else fails and you cant get a local professional job done, what about trying a good quality flexible contact adhesive (evo stick for example) as a possible a last resort?

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[windboy]

The Thatcham one is
Total Trim Solutions
Unit 5
Berkshire Business Centre
Berkshire Drive
Thatcham
Berkshire, UK
RG19 4EW
Tel: 01635 867829
Email: info@totaltrimsolutions.co.uk

Andover is

• Beales Close, Andover, Hampshire, SP10 1HT
• 01264 323144
• info@andoverupholstery.com

 

[Dramfineday]

Andover is

• Beales Close, Andover, Hampshire, SP10 1HT
• 01264 323144
• info@andoverupholstery.com

[/QUOTE]
Fond memories of Andover. Back in the day I bought a wonderful flying Jacket from Aviation Leathercraft. I arrived at the place and the guy ( I think it was Tony or Peter Connelly) served me. The conversation went something like this:

You married? ( me, nonplussed) Yes.
Wife love you? I hope so.
Watch outdoor sports live? Occasionally.
Ah well, because the wife loves you, she'll take your wet flying jacket and put it in the tumble dryer - knackered
You go to the pub. Yes
You'll take it off and hang it on the back of the chair and someone will steal it when you go to the loo.
Drive a car? Yes
You'll leave it on the back seat and someone will break in and steal it.
Still want the Jacket? Eh, yes.
Good, these are just some of the things people tell me that have happened to their jackets. You'll look after it wont you? And I have.

I explained i was down from Edinburgh and working in London for the next few days. Could I have it posted to home? Yes and it'll be there before you are - and it was.

Unconventional sales approach but I still laugh when I think of it. Brilliant and a great product.

 

[M-J]

I wouldn’t bother if they failed after 2 years of light use, what’s to stop the rest of the stitching or fabric failing after repair.

Find some similar but not vango.