Vanbitz Motorhome Alarms. End of an Era?

Darrel@VanBitz said:
Thank you for your continued trust in Vanbitz over the years — it means the world to us.


While it’s true that Ash will be moving on to pursue a new venture, we want to reassure all our valued customers that Vanbitz remains very much open, fully operational, and committed to delivering the same 5-star service that has made us the UK’s leading name in motorhome security.



Our experienced and dedicated workshop team — the same skilled professionals who have fitted and supported your systems over the years — are all staying with us. We are immensely proud of the quality, workmanship, and customer care that define Vanbitz, and nothing about that is changing.



We sincerely thank Ash for his contributions and wish him the very best in his new chapter. Meanwhile, Vanbitz continues to thrive, evolve, and protect your motorhomes to the highest standard — just as we always have.



I hope this gives everyone a clear view moving forward from Darrel at van bitz
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Hi Darrel

I hope this message finds you well.

You recently mentioned the workshop staff—may I ask whether Nick will be remaining with the company?

In my experience contacting Vanbitz, Ash has always demonstrated an impressive depth of knowledge. Will your team possess a similar level of expertise? I appreciate clear, straightforward explanations, and knowledgeable support is very important to me.

I have thoroughly enjoyed my stays at Cornish Farm. I understand that you have acquired over three acres of land from the neighbouring farmer—may I enquire if this is intended for an expansion of the campsite?

Lastly, I currently have a Vanbitz alarm system, as well as USB, solar, lithium components, and other accessories installed. Will these continue to be supported under your ownership? Additionally, will the Funster discount still be honoured?

Thank you in advance for your time and clarification.

Kind regards,

Shiftzz

Ps do you support the Nigels?
 
ShiftZZ said:
Hi Darrel

I hope this message finds you well.

You recently mentioned the workshop staff—may I ask whether Nick will be remaining with the company?

In my experience contacting Vanbitz, Ash has always demonstrated an impressive depth of knowledge. Will your team possess a similar level of expertise? I appreciate clear, straightforward explanations, and knowledgeable support is very important to me.

I have thoroughly enjoyed my stays at Cornish Farm. I understand that you have acquired over three acres of land from the neighbouring farmer—may I enquire if this is intended for an expansion of the campsite?

Lastly, I currently have a Vanbitz alarm system, as well as USB, solar, lithium components, and other accessories installed. Will these continue to be supported under your ownership? Additionally, will the Funster discount still be honoured?

Thank you in advance for your time and clarification.

Kind regards,

Shiftzz

Ps do you support the Nigels?
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Hi Shiftzz,

Thank you for your message — it’s always great to hear from long-time Vanbitz customers, and I really appreciate you taking the time to get in touch.

To answer your questions:

Yes, there are some changes happening at Vanbitz. While both Ash and Nick will be moving on to new opportunities, I want to reassure you that our experienced and highly skilled workshop team is staying firmly in place. These are the same trusted technicians who have delivered the quality installations and service you’ve come to expect, and they continue to uphold the Vanbitz standards of workmanship, product knowledge, and support.

We absolutely understand the importance of clear and expert guidance — it’s a cornerstone of our approach, and that won’t be changing.


In terms of the Cornish Farm site, we’ve actually acquired a further five acres of land, and we’re excited to confirm that we’ve also recently purchased three additional campsites in the Somerset area. While it’s early days, we’re committed to growing both Vanbitz and Cornish Farm in ways that continue to serve the motorhoming community.


Regarding your current system and accessories — everything remains fully supported, and your warranties are unchanged. We’re proud to continue offering the same level of aftercare, and yes, the Motorhome Fun (Funster) discount is still very much in place.



Kind regards,


Darrel


Vanbitz
 
ShiftZZ said:
Serious note,.

I have always had excellent service and support from Vanbitz, Ash has sorted me out more than once, even on bank holidays, and yes I was an muppet.

I for one will be a customer of whatever Ash does, nothing has been too much trouble, just like Eddie...

I noticed a change in Vanbitz about 2 years ago, not the same as when Eddie was in charge. But things have moved on and so will I...
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Reminds me of a song by that guitar man Heinz; Altogether now . . .

Whenever you’re sad
Whenever you’re blue
Whenever your van is unsteady,
Beneath the stars
you can play your guitars . . . . .
Just like Eddie.
 
Had two alarms from them and happy with everything, I wish both Ash and Darrel all the best for the future.
One question though if Vanbitz owns the alarm system as such does this mean Ash will provide a different system, if so will it be the best as we’ve been lead to believe Vanbitz is and rightly so in my opinion. The dilemma for future customers is do we go with Ash as we know and trust him or Vanbitz as it’s the best alarm and so far the new owners have only received praise for their company.

Good luck to all involved

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Bailey58 said:
Reminds me of a song by that guitar man Heinz; Altogether now . . .

Whenever you’re sad
Whenever you’re blue
Whenever your van is unsteady,
Beneath the stars
you can play your guitars . . . . .
Just like Eddie.
Click to expand...
Have you seen Eddie play, he reminds me of Les Dawson playing the piano.
 
lorger said:
Had two alarms from them and happy with everything, I wish both Ash and Darrel all the best for the future.
One question though if Vanbitz owns the alarm system as such does this mean Ash will provide a different system, if so will it be the best as we’ve been lead to believe Vanbitz is and rightly so in my opinion. The dilemma for future customers is do we go with Ash as we know and trust him or Vanbitz as it’s the best alarm and so far the new owners have only received praise for their company.

Good luck to all involved
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Thank you so much for your kind words and continued support – we’re really pleased to hear you’ve been happy with your Vanbitz alarms.

To clarify, Vanbitz continues to own and develop our unique alarm systems, including The Growler and The Raptor, which remain exclusive to us. Ash has been an important part of the Vanbitz journey, and we genuinely wish him all the very best in their next chapter.

We understand your dilemma, and it’s a fair one. What we can assure you is that Vanbitz will continue to uphold the standards and innovation that have made our systems the best in the industry – a reputation we’re proud of and committed to maintaining.


Thank you again for your support, and we hope to continue earning your trust well into the future.
 
Langtoftlad said:
Whilst wishing Ash all the best in his new venture (whatever that might be) but I hope that Darrel@VanBitz continue to offer the strikeback/growler backup. Particularly the wiring loom records
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Thank you for your message and for your continued support.

Rest assured, Vanbitz will continue to fully support all Strikeback and Growler systems, including backup services and access to wiring loom records. We understand how important that information is for ongoing maintenance, upgrades, or support, and nothing has changed in that regard.


While we also wish Ash all the best in his new venture, the Vanbitz team remain committed to providing the same high level of service and product support that our customers have come to expect.

If you ever need assistance, we’re just a call or email away.

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Minxy said:
www.motorhomefun.co.uk

Vanbitz and Cornish Farm.

Visited the website of one of my favourite campsites, Cornish Farm, to find a fresh new look to the web page. On reading the news section I learned that the campsite AND Vanbitz had been sold in December to new owners. Presumably this was when Eddie retired, but what surprised me was that the...
www.motorhomefun.co.uk www.motorhomefun.co.uk
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New owners great improvements are a new branding. Hardly does anything for the guests does it!

I was always very impressed with the site as it has pretty much everything you could wish for and always neat and tidy.

My old firm continues to rebrand every decade or so - usually costs a fortune and does absolutely nothing for the product or service!

There speaks an accountant rather than a marketing person. Much prefer demonstrable skills, expertise and personal recommendations than bullshit!
 
Landy Andy said:
That’s the problem with going with these small companies. Things change and then the support has gone.

Shame Ash wasn’t given the company, and it was sold to others.
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He had the offer but turned it down at the time if you read the previous posts!

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Darrel@VanBitz said:
Hi Shiftzz,

Thank you for your message — it’s always great to hear from long-time Vanbitz customers, and I really appreciate you taking the time to get in touch.

To answer your questions:

Yes, there are some changes happening at Vanbitz. While both Ash and Nick will be moving on to new opportunities, I want to reassure you that our experienced and highly skilled workshop team is staying firmly in place. These are the same trusted technicians who have delivered the quality installations and service you’ve come to expect, and they continue to uphold the Vanbitz standards of workmanship, product knowledge, and support.

We absolutely understand the importance of clear and expert guidance — it’s a cornerstone of our approach, and that won’t be changing.


In terms of the Cornish Farm site, we’ve actually acquired a further five acres of land, and we’re excited to confirm that we’ve also recently purchased three additional campsites in the Somerset area. While it’s early days, we’re committed to growing both Vanbitz and Cornish Farm in ways that continue to serve the motorhoming community.


Regarding your current system and accessories — everything remains fully supported, and your warranties are unchanged. We’re proud to continue offering the same level of aftercare, and yes, the Motorhome Fun (Funster) discount is still very much in place.



Kind regards,


Darrel


Vanbitz
Click to expand...
Thankyou very much for clarifying what happens regarding after sales service and warranties for those of us who have the Strikeback Growler. This isn’t our first but I’m pleased we still don’t have to travel far should we have problems.

Good luck.
 
I've had 2 Strikeback/Growler systems and with a new van arriving in July was fully planning on a 3rd.Personally I'm willing to take the new owner at his word, give it a go and share my experience in due course.
 
I see short-term upheaval and uncertainty, which is unsettling and no doubt worrying for those closest to it, but nothing on the face of it for past, current or future customers of their products, experience and skills to fret about. The motivations for such change are invariably positive, and I take my hat off to those who make things happen and grasp the opportunities. I look forward to hearing more in due course and wish the best for Ash, Nick and all concerned.

Dave
 
It's certainly not uncommon for changes in staff to occur when businesses change hands. I see no reason why this can't be seen as a positive as it means Ash and Nick get to embark on new ventures, but Darrel also appears to have the desire to push the business on, which can mean new staff with fresh ideas and renewed interest.

I certainly wouldn't have any issues with using VanBitz for a new alarm or other services and wish all parties every success, which can be helped with the continued and new support of users of these forums.
 
cyberyacht said:
It seems that the Highways Agency don't want anyone coming off the motorway at Taunton anyway at least for three months. Perhaps it's their "strike back" against change.
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No it is Wellington ,the next junction down that is closed
 
I've always thought of it as a family business and guess I thought it remained in the family after the sale.

So it hasn't been a family business for the past few years. That's of course fine, and there is no ongoing reason for members of the original family to remain chained to it.

We'll simply have to continue to judge it on its merits as one does any business one has dealings with.

Good luck to all parties.

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Is Eddie now on a bath chair in some state run carehome in darkest Somerseti watching the RWC 2003 on a loop, smoking his Woodbines , sipping some cheap sherry from the local co-op. Dressed in an old cardigan, with his breakfast encrusted on the front, those pompom slippers and some faded Corduroy pants held up with some bailing twine and some broken braces. Teeff in and old jam jar, soaking in brine, on the table next to him a 1968 copy of a Freeman's catalogue, some pages welded together.

Ah bliss, getting old..

Rock on Eddie Van Bitz
 
Abacist said:
New owners great improvements are a new branding. Hardly does anything for the guests does it!

I was always very impressed with the site as it has pretty much everything you could wish for and always neat and tidy.

My old firm continues to rebrand every decade or so - usually costs a fortune and does absolutely nothing for the product or service!

There speaks an accountant rather than a marketing person. Much prefer demonstrable skills, expertise and personal recommendations than bullshit!
Click to expand...
Don't think they will miss you🤣
 
ShiftZZ said:
Is Eddie now on a bath chair in some state run carehome in darkest Somerseti watching the RWC 2003 on a loop, smoking his Woodbines , sipping some cheap sherry from the local co-op. Dressed in an old cardigan, with his breakfast encrusted on the front, those pompom slippers and some faded Corduroy pants held up with some bailing twine and some broken braces. Teeff in and old jam jar, soaking in brine, on the table next to him a 1968 copy of a Freeman's catalogue, some pages welded together.

Ah bliss, getting old..

Rock on Eddie Van Bitz
Click to expand...
Yeah, nothing's changed since he retired.!
 
cyberyacht said:
It seems that the Highways Agency don't want anyone coming off the motorway at Taunton anyway at least for three months. Perhaps it's their "strike back" against change.
Click to expand...
Closing all the Junctions on the Somerset bypass would suit me just fine!(y)

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